Exam 7: Segmentation, Targeting, and Positioning
Exam 1: Marketing: Creating and Capturing Customer Value164 Questions
Exam 2: Company and Marketing Strategy: Partnering to Build Customer Relationships163 Questions
Exam 3: Sustainable Marketing: Social Responsibility and Ethics165 Questions
Exam 4: Analyzing the Marketing Environment152 Questions
Exam 5: Managing Marketing Information to Gain Customer Insights165 Questions
Exam 6: Understanding Consumer and Business Buyer Behaviour168 Questions
Exam 7: Segmentation, Targeting, and Positioning170 Questions
Exam 8: Developing and Managing Products and Services199 Questions
Exam 9: Brand Strategy and Management136 Questions
Exam 10: Pricing: Understanding and Capturing Customer Value170 Questions
Exam 11: Marketing Channels171 Questions
Exam 12: Communicating Customer Value: Advertising and Public Relations169 Questions
Exam 13: Personal Selling and Sales Promotion169 Questions
Exam 14: Direct and Online Marketing158 Questions
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Typically, developing a strong position within several market segments creates more total sales than ________ marketing across all segments.
undifferentiated
differentiated
niche
target
individual
Free
(Short Answer)
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Correct Answer:
undifferentiated
In Canada, cranberry sauce sales spike right before Thanksgiving, Christmas, and other holidays.A segmentation that seems to describe this phenomenon is _______.
social class
personality
occasion
readiness stage
education
Free
(Short Answer)
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Correct Answer:
occasion
In which step of target marketing is the marketing mix created in detail?
Free
(Essay)
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Correct Answer:
This is implemented in the marketing positioning step.
XYZ Computers, Inc., a business with limited resources, is a market nicher.How might XYZ benefit from this?
(Essay)
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It is most accurate to say that successful niche marketing relies on a firm's ________ and its ________.
marketing strategy; services
individual relationships with customers; positioning
superior products; value network partners
greater knowledge of customers' needs; special reputation
competitive advantage in comparison to mass-market companies; affordable pricing
(Essay)
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What characteristics would interest a marketer who focuses on psychographic segmentation?
(Essay)
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Your assignment at work is to divide buyers into different groups based on social class, lifestyle, and personality characteristics.After a planning session with the marketing and sales staff, you issue a memo to upper management recommending psychographic segmentation.You are right on target.
(True/False)
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Which type of segmentation centers on the use of the word when, such as when consumers get the idea to buy, when they actually make their purchase, or when they use the purchased item?
demographic
psychographic
occasion
impulse
emergency
(Short Answer)
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Your current assignment at York Foods is to find the major benefits people look for in product classes, the kinds of people who look for each benefit, and the major brands that deliver each benefit.What is this segmentation method called?
benefits sought
user status
age and life cycle
psychographic
demographic
(Short Answer)
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Shampoo marketers rate buyers as light, medium, or heavy product users.This is ________ segmentation.
user status
usage rate
benefits sought
occasions
psychographic
(Short Answer)
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Superior Auto Sales, a chain of high-end used car dealerships, wants to sum up its company positioning and brand positioning in a formal way.Superior's management would use a ________.
mission statement
vision statement
competitive statement
positioning statement
company statement
(Short Answer)
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When firms use symbols, colors, or characters to convey their personalities, they are using ________ differentiation.
image
people
company
reputation
subliminal
(Short Answer)
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A marketer focuses on several commonalities among all consumers.This marketer appears to be engaging in ________.
differentiated marketing
undifferentiated marketing
segmented marketing
mass customization
concentrated marketing
(Short Answer)
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Few people can afford the best in everything they buy.At times everyone needs a product with less quality or performance with a correspondingly lower price.In this case, a consumer would purchase a product positioned with a ________ strategy.
more-for-the-same
more-for-less
same-for-less
less-for-much-less
all-or-nothing
(Short Answer)
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Niche marketing offers smaller companies an opportunity to compete by focusing their limited resources on serving niches that may be unimportant to or overlooked by larger companies.
(True/False)
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Imagine that you are presenting a workshop on Requirements for Effective Segmentation.Briefly describe the five traits of market segments that will help your audience understand your topic.
(Essay)
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Clusters of marketable groups of customers with similar likes, dislikes, lifestyles, and purchase behaviors can be identified by multivariable segmentation systems that merge and analyze geographic, demographic, lifestyle, and behavioural data.
(True/False)
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When marketers at Procter & Gamble selected the Millennials, a demographic that includes college students, as an untapped group of potential customers for their Febreze line of products, they were executing which step in the process of designing a customer-driven marketing strategy?
market segmenting
mass marketing
differentiation
targeting
positioning
(Short Answer)
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Lexus targets wealthy consumers with similar needs and buying behaviours, even though the consumers are located in different countries.This is an example of ________.
intermarket segmentation
loyalty segmentation
life-cycle segmentation
targeting segmentation
psychographic segmentation
(Short Answer)
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