Exam 9: Creating Brand Equity

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Brand ________ is the added value endowed to products and services.

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When a consumer expresses thoughts, feelings, images, experiences, and beliefs associated with the brand, the consumer is expressing ________.

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From a marketing management perspective, there are three main sets of brand equity drivers. Which of these drivers was most applicable when McDonald's decided to use the "golden arches" and Ronald McDonald as symbols of their brand?

(Multiple Choice)
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Customer lifetime value is affected by revenue and by the costs of customer acquisition, retention, and cross-selling.

(True/False)
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A successful extension cannot only contribute to the parent brand image but also enable a brand to be extended even farther.

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________ consists of activities and processes that help inform and inspire employees about brands.

(Multiple Choice)
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The brand name of New Zealand vodka 42BELOW refers to both a latitude that runs through New Zealand and the percentage of its alcohol content. From a marketing management perspective, which of The brand equity drivers is most applicable in the given scenario?

(Multiple Choice)
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Brands are built only by advertising.

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When a marketer expresses his or her vision of what the brand must be and do for consumers, they are expressing what is called ________.

(Multiple Choice)
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Identify the four pillars of brand equity, according to brand asset valuator model.

(Multiple Choice)
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The quantity, rather than quality, of a marketer's investment in brand building is the critical factor in building brand equity.

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A major advantage of a ________ strategy is that the company does not tie its reputation to the product.

(Multiple Choice)
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Identify the three important principles for internal branding.

(Essay)
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Intrabrand shifts in a company's sales are always undesirable.

(True/False)
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According to the BRANDZ model of brand strength, brand building involves people progressing through a sequential series of steps. Which of these steps would address or answer the question "Does this brand offer me something?"

(Multiple Choice)
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Marketers must judge each potential brand extension by how effectively it leverages existing brand equity from the parent brand, as well as how effectively, in turn, it contributes to the parent brand's equity.

(True/False)
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Red Bull enlisted college students as "Red Bull student brand managers" to distribute samples, research drinking trends, design on-campus product promotion activities, and write stories for student newspapers. From a marketing management perspective, which of the following brand equity drivers is most applicable in the given scenario?

(Multiple Choice)
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According to the brand asset valuator model, which of the components of brand equity measures the breadth of a brand's appeal?

(Multiple Choice)
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A ________ consists of all products original as well as line and category extensions sold under a particular brand.

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________ brands are positioned with respect to competitors' brands so that more important (and more profitable)flagship brands can retain their desired positioning.

(Multiple Choice)
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