Exam 3: Analyzing the Marketing Environment
Exam 1: Marketing: Creating and Capturing Customer Value135 Questions
Exam 2: Company and Marketing Strategy: Partnering to Build Customer Relationships147 Questions
Exam 3: Analyzing the Marketing Environment148 Questions
Exam 4: Managing Marketing Information to Gain Customer Insights145 Questions
Exam 5: Consumer Markets and Consumer Buyer Behavior149 Questions
Exam 6: Business Markets and Business Buyer Behavior148 Questions
Exam 7: Customer-Driven Marketing Strategy: Creating Value for Target Customers147 Questions
Exam 8: Products, Services, and Brands: Building Customer Value150 Questions
Exam 9: New-Product Development and Product Life Cycle Strategies143 Questions
Exam 10: Pricing: Understanding and Capturing Customer Value149 Questions
Exam 11: Pricing Strategies: Additional Considerations150 Questions
Exam 12: Marketing Channels: Delivering Customer Value150 Questions
Exam 13: Retailing and Wholesaling143 Questions
Exam 14: Communicating Customer Value: Integrated Marketing Communications Strategy150 Questions
Exam 15: Advertising and Public Relations150 Questions
Exam 16: Personal Selling and Sales Promotion151 Questions
Exam 17: Direct and Online Marketing: Building Direct Customer Relationships150 Questions
Exam 18: Creating Competitive Advantage149 Questions
Exam 19: The Global Marketplace150 Questions
Exam 20: Sustainable Marketing: Social Responsibility and Ethics149 Questions
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Cause-related marketing has become a primary form of ________.
(Multiple Choice)
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By 2050, ________ will be an estimated 30 percent of the U.S. population.
(Multiple Choice)
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Trudie Jones works for a distribution channel firm that helps several electronics companies find customers or make sales to them. Trudie works for a reseller.
(True/False)
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Secondary beliefs and values are less open to change than core beliefs and values.
(True/False)
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Which of the following terms is used to describe the actors and forces outside marketing that affect marketing management's ability to build and maintain successful relationships with target customers?
(Multiple Choice)
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With an expected increase in ethnic diversity within the American population, marketers are most likely to place a greater emphasis on ________.
(Multiple Choice)
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Which of the following demographic trends is the most likely cause for a rapid increase in telecommuting?
(Multiple Choice)
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The ________ limits the number of commercials aired during children's programs.
(Multiple Choice)
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Why is government regulation necessary to protect consumers from unfair business practices?
(Essay)
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Which of the following statements about income distribution in the United States is NOT true?
(Multiple Choice)
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Dan has been directed to study the actors close to a company that affect its ability to serve its customers, such as the company, suppliers, marketing intermediaries, customer markets, competitors, and publics. In this instance, Dan has been directed to study the ________ of the company.
(Multiple Choice)
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The marketing team of 7 Star Inc., a company manufacturing smartphones, is currently studying the size, density, location, age, and occupation of its target market. Which of the following environments is being studied in this scenario?
(Multiple Choice)
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Jonathan works for a firm that assists companies in promoting, distributing, and selling their products to end consumers. The firm Jonathan works for is a ________.
(Multiple Choice)
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The 83 million children born between 1977 and 2000 are known as the ________.
(Multiple Choice)
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In terms of ethnic and racial makeup, why is the United States today more accurately characterized as a "salad bowl" than a "melting pot"?
(Essay)
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Marketers must increasingly consider the special needs of traditional households because this segment of the population is growing more rapidly than nontraditional households.
(True/False)
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The popularity of cause-related marketing as a form of corporate giving is rapidly declining.
(True/False)
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Refer to the scenario below to answer the following questions.
Casey Brickly opened The Landing, a convenience store on the north shore of Witmer Lake, in 1962. With a sandwich counter on one side and a bait shop and grocery on the other, The Landing was an immediate hit with weekend lake visitors and local residents alike. In the summer, boaters parked at the piers and bought all their fishing needs, such as rods and reels, bait, snacks, and soft drinks at The Landing. Even during the winter months, snowmobilers and ice fishermen were lured to The Landing for snacks and hot coffee or hot chocolate.
As time passed, the business changed and grew tremendously. What was formerly a weekend tourist area gradually became a full-fledged residential area. Many of the houses, which were built as cottages in the 1950s and 1960s, were remodeled into residential homes. By the end of the 1970s, the days of small motor boats and 10 mile-per-hour speed limits were gone; skiing and fast speed boats became the rage. Through it all, The Landing continued to attract flocks of patrons.
In the 1980s, however, Casey started to realize that the grocery area in The Landing could not compete with larger local retailers. He eventually enlarged the sandwich counter, transforming the bait shop and grocery into a restaurant with a full menu typical of any diner.
"Getting rid of the bait shop was hard to do," Casey admitted. "I still had a summer crowd that relied on us for their fishing needs, but we couldn't survive a whole year on four months of profit."
In the early 2000s, the atmosphere of Witmer Lake and the neighboring lakes became upscale. "I could see that people were spending more on their speed boats than what they had originally paid for their cottages!" Casey exclaimed. Many of the cottages were inherited by children and grandchildren of the original owners. Once again, the scene started to change as many of the lake houses were used only as weekend lake homes. Unlike the previous generation, a vast number of the current owners could afford to live closer to their jobs while maintaining lake homes. "At this point, business wasn't growing," Casey said.
As local competition continued to increase, Casey converted the diner of The Landing into a bar with a lounge area. "The change might have been too drastic," Casey said, "but it was the only way we could maintain a strong, year-round business in spite of the population shifts and competitive forces."
-Which of the following microenvironment actors has had the most influence on The Landing?
(Multiple Choice)
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