Exam 1: Introduction to Organisations and Management

Whereas ________ is concerned with the means of getting things done, ________ is concerned with the ends, or attainment of goals.

In discussing small business, your textbook used the following definition, 'a small business will be any independently owned and operated, profit-seeking enterprise that has fewer than ________ employees.'

The four contemporary functions of management are planning, organising, leading and controlling.

According to Mintzberg's management roles, the ________ are roles that involve people in other duties that are ceremonial and symbolic in nature.

In small firms, the management role of ________ is of low importance.

When managers meet organisational goals, they are efficient and effective.

A finance manager who reads The Financial Review on a regular basis would be performing which role?

Which of the following would NOT be considered as part of the controlling function?

In a short essay, discuss the difference between efficiency and effectiveness and include a specific example to support each concept.

An organisation is ________.

Which of the following skills are mentioned in the textbook as being equally important at all levels of management?

According to your textbook, the pressure 'Increased threats to security' impacts on a manager's job in all the following EXCEPT ________.

According to your textbook, the changes impacting on the manager's job in the area of 'increased environmental concern' are flexible work arrangements, restructured workplaces, globalisation and redefined values.

Whereas effectiveness is concerned with the means of getting things done, efficiency is concerned with the ends, or attainment of organisational goals.

The ________ role is more important for lower-level managers than it is for either middle- or top-level managers.

Which of the following is the lowest level of management?

The term 'operative' refers to an entity that has a distinct purpose, includes people and has a deliberate structure.

The three essential managerial skills put forth by Katz include ________.

As managers move up in organisations, they tend to need more ________.

Efficiency refers to ________.