Question 1

All levels of management between the supervisor level and the top level of the organisation are termed ________.

Accepted Answer

A) first-line managers 
B) middle managers 
C) foremen 
D) supervisors 
E) coaches 
A) first-line managers 
B) middle managers 
C) foremen 
D) supervisors 
E) coaches

Question 2

Many of Mintzberg's roles align with the basic functions of management.For example, the ________ role is a part of planning.

Accepted Answer

A) liaison 
B) resource allocation 
C) spokesperson 
D) leader 
E) figurehead 
A) liaison 
B) resource allocation 
C) spokesperson 
D) leader 
E) figurehead

Question 3

Effectiveness is synonymous with ________.

Accepted Answer

A) cost minimisation 
B) efficiency 
C) goal attainment 
D) leading 
E) resource control 
A) cost minimisation 
B) efficiency 
C) goal attainment 
D) leading 
E) resource control

Question 4

According to your textbook, a major reason to study management is ________.

Accepted Answer

A) all individuals have vested interest in improving organisational management 
B) managers control 90% of organisational financial resources 
C) business students need awareness of the business environment 
D) the need to understand the two basic organisational environments: profit and not-for-profit 
E) it impacts the efficiency and effectiveness of personal career achievement 
A) all individuals have vested interest in improving organisational management 
B) managers control 90% of organisational financial resources 
C) business students need awareness of the business environment 
D) the need to understand the two basic organisational environments: profit and not-for-profit 
E) it impacts the efficiency and effectiveness of personal career achievement

Question 5

Mentoring is primarily associated with the management function of ________.

Accepted Answer

A) organising 
B) systems analysis 
C) controlling 
D) leading 
E) planning 
A) organising 
B) systems analysis 
C) controlling 
D) leading 
E) planning

Question 6

Culturally, management practices ________.

Accepted Answer

A) vary according to the economic wealth of countries 
B) are similar in the United States and Korea 
C) are similar in the United States and Canada, but would be different in Australia 
D) are universal 
E) tend to be similar across free-market democracies 
A) vary according to the economic wealth of countries 
B) are similar in the United States and Korea 
C) are similar in the United States and Canada, but would be different in Australia 
D) are universal 
E) tend to be similar across free-market democracies

Question 7

Directing and motivating are part of the controlling function.

Accepted Answer

A) True 
 B)False

Question 8

Efficiency is often referred to as 'doing things right.'

Accepted Answer

A) True 
 B)False

Question 9

According to your textbook, studies that have compared preferred managerial practices between countries have found that ________.

Accepted Answer

A) there is support for the universality of management concepts internationally 
B) the management concepts of this book would need to be modified if you wished to apply them to India or China 
C) economic, political, social and cultural environment do not alter the basic fundamentals of management 
D) increasing globalisation of world business will do little to diminish the difference in management practices between countries 
E) Australia, New Zealand, the United States, Canada and Britain all have very different concepts of management practice 
A) there is support for the universality of management concepts internationally 
B) the management concepts of this book would need to be modified if you wished to apply them to India or China 
C) economic, political, social and cultural environment do not alter the basic fundamentals of management 
D) increasing globalisation of world business will do little to diminish the difference in management practices between countries 
E) Australia, New Zealand, the United States, Canada and Britain all have very different concepts of management practice

Question 10

In a short essay, discuss the importance of studying management.Next list at least five rewards and five challenges of being a manager.

Accepted Answer

The value of studying management can be

Question 11

As organisations have changed, the distinction between managers and non-managerial employees has blurred.

Accepted Answer

A) True 
 B)False

Question 12

Disturbance handler is one of Mintzberg's interpersonal roles.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is NOT associated with managerial human skills?

Accepted Answer

A) build cooperative effort within a team 
B) to motivate and to manage conflict 
C) ability to work well with and understand others 
D) being sensitive to their subordinates perceptions, needs and motivation 
E) techniques to perform specific tasks proficiently 
A) build cooperative effort within a team 
B) to motivate and to manage conflict 
C) ability to work well with and understand others 
D) being sensitive to their subordinates perceptions, needs and motivation 
E) techniques to perform specific tasks proficiently

Question 14

Identifying critical issues is an important task that managers need to play in today's business world.

Accepted Answer

A) True 
 B)False

Question 15

The concept of eco-effectiveness is defined as ________.

Accepted Answer

A) the concept of creating more goods and services while using fewer resources and creating less waste and pollution 
B) a strategy for business growth and prosperity that generates ecological, social and economic value 
C) the ability to respond strategically to a wide range of environmental and societal challenges 
D) an ability to achieve business goals and increase long-term shareholder value by integrating economic, environmental and national opportunities 
E) the operation of a firm or organisation in a way that does not compromise or hinder future generations' need for resources 
A) the concept of creating more goods and services while using fewer resources and creating less waste and pollution 
B) a strategy for business growth and prosperity that generates ecological, social and economic value 
C) the ability to respond strategically to a wide range of environmental and societal challenges 
D) an ability to achieve business goals and increase long-term shareholder value by integrating economic, environmental and national opportunities 
E) the operation of a firm or organisation in a way that does not compromise or hinder future generations' need for resources

Question 16

Which of the following would best describe the managerial work of a supervisor in a reservations section at Singapore Airlines, compared with the work of the CEO of the airline?

Accepted Answer

A) The supervisor is basically an organiser, whereas the CEO would mainly be a decision-maker. 
B) The differences are of degree and emphasis, not of function. 
C) It is unlikely that the CEO would be involved in organising activities. 
D) The supervisor's work rarely involves technical skills. 
E) The supervisor would be heavily involved in motivating others, whereas this would not be part of the CEO's work. 
A) The supervisor is basically an organiser, whereas the CEO would mainly be a decision-maker. 
B) The differences are of degree and emphasis, not of function. 
C) It is unlikely that the CEO would be involved in organising activities. 
D) The supervisor's work rarely involves technical skills. 
E) The supervisor would be heavily involved in motivating others, whereas this would not be part of the CEO's work.

Question 17

In a short essay, discuss the universality of management.

Accepted Answer

Management is needed in all types and si

Question 18

In a short essay, describe and provide examples of first-line, middle and top management positions.

Accepted Answer

a.First-line managers are the lowest lev

Question 19

According to your textbook, human skills are more important to top managers than to middle- and first-level managers.

Accepted Answer

A) True 
 B)False

Question 20

According to Mintzberg's management roles, the ________ involve receiving, collecting and disseminating information.

Accepted Answer

A) technical 
B) interpersonal 
C) intrapersonal 
D) decisional 
E) informational 
A) technical 
B) interpersonal 
C) intrapersonal 
D) decisional 
E) informational

All levels of management between the supervisor level and the top level of the organisation are termed ________.

Many of Mintzberg's roles align with the basic functions of management.For example, the ________ role is a part of planning.

Effectiveness is synonymous with ________.

According to your textbook, a major reason to study management is ________.

Mentoring is primarily associated with the management function of ________.

Culturally, management practices ________.

Directing and motivating are part of the controlling function.

Efficiency is often referred to as 'doing things right.'

According to your textbook, studies that have compared preferred managerial practices between countries have found that ________.

In a short essay, discuss the importance of studying management.Next list at least five rewards and five challenges of being a manager.

As organisations have changed, the distinction between managers and non-managerial employees has blurred.

Disturbance handler is one of Mintzberg's interpersonal roles.

Which of the following is NOT associated with managerial human skills?

Identifying critical issues is an important task that managers need to play in today's business world.

The concept of eco-effectiveness is defined as ________.

Which of the following would best describe the managerial work of a supervisor in a reservations section at Singapore Airlines, compared with the work of the CEO of the airline?

In a short essay, discuss the universality of management.

In a short essay, describe and provide examples of first-line, middle and top management positions.

According to your textbook, human skills are more important to top managers than to middle- and first-level managers.

According to Mintzberg's management roles, the ________ involve receiving, collecting and disseminating information.

Management Yesterday and Today

Environment and Organisational Culture: the Constraints

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Managing Operations

Organisational Structure and Design

Managing Teams

Managing Human Resources

Understanding Individual Behaviour

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 1: Introduction to Organisations and Management

All levels of management between the supervisor level and the top level of the organisation are termed ________.

Many of Mintzberg's roles align with the basic functions of management.For example, the ________ role is a part of planning.

Effectiveness is synonymous with ________.

According to your textbook, a major reason to study management is ________.

Mentoring is primarily associated with the management function of ________.

Culturally, management practices ________.

Directing and motivating are part of the controlling function.

Efficiency is often referred to as 'doing things right.'

According to your textbook, studies that have compared preferred managerial practices between countries have found that ________.

In a short essay, discuss the importance of studying management.Next list at least five rewards and five challenges of being a manager.

As organisations have changed, the distinction between managers and non-managerial employees has blurred.

Disturbance handler is one of Mintzberg's interpersonal roles.

Which of the following is NOT associated with managerial human skills?

Identifying critical issues is an important task that managers need to play in today's business world.

The concept of eco-effectiveness is defined as ________.

Which of the following would best describe the managerial work of a supervisor in a reservations section at Singapore Airlines, compared with the work of the CEO of the airline?

In a short essay, discuss the universality of management.

In a short essay, describe and provide examples of first-line, middle and top management positions.

According to your textbook, human skills are more important to top managers than to middle- and first-level managers.

According to Mintzberg's management roles, the ________ involve receiving, collecting and disseminating information.

Management Yesterday and Today

Environment and Organisational Culture: the Constraints

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Managing Operations

Organisational Structure and Design

Managing Teams

Managing Human Resources

Understanding Individual Behaviour

Managers and Communication

Motivating Employees

Managers As Leaders

Filters