Exam 20: Managing Human Resources

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Kevin Chang believes that the nature of his business operations makes measurement of performance almost impossible. Therefore, he wants to pay employees on the basis of hours worked. The compensation system he should use is a

(Multiple Choice)
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In a small business, a human resource manager is generally desirable when employee morale is satisfactory and the labor turnover is extremely low.

(True/False)
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ESOPs can motivate employees but they are of no help in providing a way for owners to cash out of the business.

(True/False)
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A job description refers to a listing of the knowledge, skills, abilities, and other characteristics necessary to perform a job.

(True/False)
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The owner of a growing business wonders when to hire a human resource manager. The most likely time would be when

(Multiple Choice)
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Explaining company procedures and company policies should be part of

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Orientation refers to instructions given during the interview with an applicant.

(True/False)
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Which of the following is a legal basis for selecting employees?

(Multiple Choice)
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Though time spent on interviewing and other phases of the selection process helps to address the immediate need of finding suitable employees, the long-term benefits of this investment are trivial.

(True/False)
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It is now illegal for employers to arrange for background investigations of job applicants.

(True/False)
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Obviously, training helps prepare a new recruit to perform the duties for which he or she has been hired.

(True/False)
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Susan Williams wants to know the various tasks to be performed by a new employee before she looks for applicants. She should first

(Multiple Choice)
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Temporary help agencies are good sources of employees when extensive training is required.

(True/False)
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Please list and describe the five steps involved in evaluating prospect and selecting employees.

(Essay)
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Small firms suffer a recruiting handicap because of the ability of large companies to offer more freedom on the job.

(True/False)
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Small firms give employees a share of ownership in the business through

(Multiple Choice)
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Many companies have found behavioral interviews to be better than traditional interviews as predictors of a candidate's potential for success .

(True/False)
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A useful test of a potential applicant must be

(Multiple Choice)
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To obtain a replacement for an employee taking short-term leave under provisions of the Family Leave Act, an employer might most appropriately use

(Multiple Choice)
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One of the disadvantages of leasing employees is that

(Multiple Choice)
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