Exam 3: Getting Started
Exam 1: The Entrepreneurial Life101 Questions
Exam 2: Entrepreneurial Integrity and Ethics105 Questions
Exam 3: Getting Started103 Questions
Exam 4: Franchises and Buyouts98 Questions
Exam 5: The Family Business90 Questions
Exam 6: The Business Plan: Visualizing the Dream93 Questions
Exam 7: The Marketing Plan93 Questions
Exam 8: The Human Resources Plan: Managers, Owners, Allies, and Directors109 Questions
Exam 9: The Location Plan103 Questions
Exam 10: Understanding a Firms Financial Statements78 Questions
Exam 11: Forecasting Financial Requirements57 Questions
Exam 12: A Firms Sources of Financing86 Questions
Exam 13: Planning for the Harvest82 Questions
Exam 14: Building Customer Relationships88 Questions
Exam 15: Product and Supply Chain Management102 Questions
Exam 16: Pricing and Credit Decisions99 Questions
Exam 17: Promotional Planning109 Questions
Exam 18: Global Opportunities for Small Business102 Questions
Exam 19: Professional Management in the Entrepreneurial Firm99 Questions
Exam 20: Managing Human Resources103 Questions
Exam 21: Managing Operations93 Questions
Exam 22: Managing the Firms Assets103 Questions
Exam 23: Managing Risk in the Small Business85 Questions
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Following a cost-based strategy can give a small firm a competitive advantage.
(True/False)
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When conducting Outside-In analysis one should consider both the _____ and _____ environments.
(Multiple Choice)
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Lease Trader.com, a website that Sergio Stiberman founded after discovering how expensive it was to end a car lease early is an example of
(Multiple Choice)
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Focus strategies can be implemented in any of the following ways except
(Multiple Choice)
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Which of the following is a recognized segment of the general environment?
(Multiple Choice)
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Describe the differences and relationships between resources, capabilities, and core competencies.
(Essay)
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You Make the Call-Situation 1
Marty Lane worked for a card company specializing in invitations and announcements. Every day for 25 years, he went to an office, sat at a desk, and took orders over the phone. He hated it. He was bored out of his mind. He didn't know what to do.
So he began skimming the business opportunities section of the Sunday New York Times. He wasn't sure what he was looking for. At almost 50 years of age, he had few business skills. Accounting was a foreign language to him. He figured that if he ever bought a business, it would have to be one that didn't require much specialized knowledge-something that would be relatively easy to manage. He considered a franchise, but he found that the good ones were very expensive. Then he came across an Italian-bread route for sale. He thought "How difficult could it be to run a delivery route?" He called the phone number in the ad and spoke with the business broker who was handling the sale.
It turned out that the route was in Queens, New York, not far from where Lane and his wife, Annabelle, lived. It was a one-person operation. The individual owned the company for 20 years and took home about $65,000 a year. He wanted $200,000 for the business, but he was willing to help finance the deal. If Lane would put $60,000 down, he could pay the balance over five years at 10 percent interest, or about $35,000 a year. That would leave Lane with an annual income of $30,000 until the debt was paid. Combined with Annabelle's salary, it would be enough to make ends meet. If he worked hard, moreover, he could expect his sales, and his income, to grow by 10 to 15 percent a year.
It seemed perfect. Lane went to meet with the owner and returned sounding even more enthusiastic. "This is a can't-miss deal," he told his wife. "The guy has signed contracts with all the places he delivers to, and none of them is more than 25 miles from here. I could do the entire route in seven hours."
However, Annabelle wasn't buying. "You're not quitting your job until you talk to an expert," she said. Lane agreed to meet with a broker.
On the date of the meeting, Lane brought all his paperwork along. He laid out the terms of the deal in great detail. "What do you think?" he asked.
The broker said, "Tell me something, Marty. Do you like this business?"
He shrugged. "I can't really say. I haven't tried it yet."
"What's involved in it besides picking up the bread and delivering it to the stores?"
"I'm not sure," he said. "Whatever it is, it can't be that complicated."
"What happens if the truck breaks down?" "I don't know," he said. "I guess I'll just work it out."
After asking Lane a series of questions along those lines, the broker finally said, "Listen, Marty. You want to know if this deal makes sense from a financial standpoint. That's easy to check. The guy has an income tax return, and his sales are verifiable. This isn't a cash business, after all. He sells to delis and supermarkets. They pay by check. We can go over his expense figures and make sure they're realistic, but my guess is that the deal is OK. If you're asking me whether I could negotiate him down a little, the answer is probably yes."
Lane turned to his wife: "See, I told you he'd approve."
The broker said, "I didn't approve anything. Only you can do that, and you're not ready to."
"What do you mean?" he asked.
"You haven't done your homework," the broker said. "You don't know what you're actually going to do in this business, and you don't know if you'll be happy doing it."
"How am I going to find that out?" Lane asked.


(Essay)
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Given their limited market scope and size, only three of Porter's five forces are relevant to small businesses.
(True/False)
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Compare prior work experience with accidental discovery, hobbies, and personal interests as a source of startup ideas.
(Essay)
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The bargaining power of suppliers is encouraging for small businesses attempting to enter an industry.
(True/False)
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The quote "Good artists borrow; great artists steal" is attributed to
(Multiple Choice)
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Analyzing the internal potentials of a business is conducting a(n) _____ analysis.
(Multiple Choice)
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_____ refers to the way entrepreneurs identify new products or services that may lead to promising businesses.
(Multiple Choice)
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Research has shown that most entrepreneurs generate their business ideas by searching external sources of ideas.
(True/False)
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Mark Michaels is the owner of Delectable Delights, a specialty store offering chocolates, candies, and fruit baskets. After a recent analysis of the competitive environment, Michaels concluded that three distinct consumer segments exist for his products-A, B, and C consumers. In an effort to maximize the effectiveness of its strategy, Michaels has decided to focus on fulfilling the needs of A consumers. He is employing a _____ strategy.
(Multiple Choice)
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