Exam 1: Information Systems in Global Business Today

Information technology (IT) consists of all the hardware that a firm needs to use in order to achieve its business objectives, whereas information systems consist of all the software and business processes needed.

Which of the following constitutes an organizational element in the UPS tracking system described in the chapter?

Government and private sector standards are examples of complementary social assets required to optimize returns from IT investments.

Which field of study focuses on both a behavioral and technical understanding of information systems?

You are a marketing manager for a national movie theater chain. Give an example of data that your department could use for creating meaningful information. What type of information could that data produce?

Which of the following objectives best describes the business strategy behind the technologies implemented in Disney's Operational Command Center, as discussed in the chapter case?

You work at the business headquarters for a chain of movie theaters. Describe this firm's information value chain.

Disciplines that contribute to the technical approach to information systems are

Which of the following best describes the primary reason for implementing a new information system, from a business perspective?

Computers are only part of an information system.

________ is a global network that uses universal standards to connect millions of different networks around the world.

In a(n) ________ perspective, the performance of a system is optimized when both the technology and the organization mutually adjust to one another until a satisfactory fit is obtained.

The average number of tickets sold daily online is an example of

Apple Computer dominates the online legal music sales industry primarily because of a failure of recording label companies to

This chapter discusses how each organization has its own culture and sets of values shared by most of its members. What kind of shared values might you find at a law firm?

Investment in IT is over 50% of all invested capital.

In order to understand how a specific business firm uses information systems, you need to know something about the hierarchy and culture of the company.

Which main business function is responsible for maintaining employee records?

How does a company's use of information systems affect its corporate strategies? Provide an example.

What are the main changes taking place in organizational use of information systems. Which of these do you think is having the greatest impact on businesses?