Question 1

Describe the process of portfolio analysis. In what situations is this evaluation method useful?

Accepted Answer

Portfolio analysis inventories all of the organization's information systems projects and assets, including infrastructure, outsourcing contracts, and licenses. Each project can be described as having a profile of risk and benefit to the firm, similar to the financial portfolio. In a portfolio analysis, you would list the various systems projects and rate them according to their potential risks and benefits. You would use the portfolio analysis to determine which potential projects should be pursued and which should be modified or abandoned. High-risk, low-benefit projects should be avoided, while low-risk, high-benefit projects would be at the top of the list. High-benefit, high-risk projects and low-risk, low-benefit projects would be reexamined to see if they could be modified to better fit with the company's strategic plans. A mix of profiles could also be defined as acceptable in terms of the company's overall plans, much as is done with a financial portfolio.

Question 2

The design of jobs, health issues, and the end-user interface of information systems are all considerations in the field of ergonomics.

Accepted Answer

A) True 
 B)False  True

Question 3

Which of the following statements best describes the effect that project structure has on overall project risk?

Accepted Answer

A)  Highly structured projects are more complex, and run a higher risk of programmers and users misunderstanding the ultimate goals. 
B)  Projects with relatively undefined goals are more likely to be subjected to users changing requirements and to run a higher risk of not satisfying project goals. 
C)  Highly structured projects tend to be larger, affecting more organizational units, and run both the risk of out-of-control costs and becoming too difficult to control. 
D)  Less structured projects are more able to be quickly developed, tested, and implemented using cutting-edge RAD and JAD development techniques, and pose less risk of running up unforeseen costs. 
A)  Highly structured projects are more complex, and run a higher risk of programmers and users misunderstanding the ultimate goals. 
B)  Projects with relatively undefined goals are more likely to be subjected to users changing requirements and to run a higher risk of not satisfying project goals. 
C)  Highly structured projects tend to be larger, affecting more organizational units, and run both the risk of out-of-control costs and becoming too difficult to control. 
D)  Less structured projects are more able to be quickly developed, tested, and implemented using cutting-edge RAD and JAD development techniques, and pose less risk of running up unforeseen costs. B

Question 4

The larger the systems project, the more risk the project runs in terms of being completed on time, within budget, and according to project requirements.

Accepted Answer

A) True 
 B)False

Question 5

You have been hired to implement an enterprise system that will automate much of the billing and accounting work for a statewide HVAC services company. Which of the following would you prepare to describe how the new system will affect a firm's structure and operations?

Accepted Answer

A)  information systems plan 
B)  internal integration report 
C)  sociotechnical design report 
D)  organizational impact analysis 
A)  information systems plan 
B)  internal integration report 
C)  sociotechnical design report 
D)  organizational impact analysis

Question 6

You are working as a project manager for a small IT consulting firm and have been asked to create a plan for reviewing and auditing completed projects in order to gauge their success. What factors will you use to measure the success of a project? What questions would you ask in order to understand why a project succeeded or failed?

Accepted Answer

Student answers will vary but should inc

Question 7

More timely information is a tangible benefit of information systems.

Accepted Answer

A) True 
 B)False

Question 8

Counterimplementation refers to a deliberate strategy to thwart the implementation of an information system or an innovation in an organization.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is not one of the five main variables affecting project success?

Accepted Answer

A)  risk 
B)  goals 
C)  time 
D)  quality 
A)  risk 
B)  goals 
C)  time 
D)  quality

Question 10

Scoring models are used most commonly to support decisions rather than as the final arbiters of system selection.

Accepted Answer

A) True 
 B)False

Question 11

________ methods rely on measures of cash flows into and out of the firm.

Accepted Answer

The answer of ________ methods rely on measures of cash...

Question 12

The project risk will rise if the project team and the IS staff lack

Accepted Answer

A)  legacy applications as a starting point. 
B)  good equipment. 
C)  the required technical expertise. 
D)  financial studies and plans. 
A)  legacy applications as a starting point. 
B)  good equipment. 
C)  the required technical expertise. 
D)  financial studies and plans.

Question 13

In using a portfolio analysis to determine which IT projects to pursue, you would

Accepted Answer

A)  select the most low-risk projects from the inventory. 
B)  limit work to those projects with great rewards. 
C)  select only low-risk, high-reward projects. 
D)  balance high-risk, high reward projects with lower-risk projects. 
A)  select the most low-risk projects from the inventory. 
B)  limit work to those projects with great rewards. 
C)  select only low-risk, high-reward projects. 
D)  balance high-risk, high reward projects with lower-risk projects.

Question 14

Which of the following is not an organizational factor in systems planning and implementation?

Accepted Answer

A)  standards and performance monitoring 
B)  government regulatory compliance 
C)  health and safety 
D)  user interface 
A)  standards and performance monitoring 
B)  government regulatory compliance 
C)  health and safety 
D)  user interface

Question 15

Which of the following tools would you use to control risk factors in an information systems project?

Accepted Answer

A)  internal integration tools 
B)  external integration tools 
C)  formal planning tools and formal control tools 
D)  A and B 
E)  A and C 
F) all of the above 
A)  internal integration tools 
B)  external integration tools 
C)  formal planning tools and formal control tools 
D)  A and B 
E)  A and C 
F) all of the above

Question 16

As discussed in the chapter, which of the following is not one of the immediate consequences of inadequate software project management?

Accepted Answer

A)  cost overruns 
B)  organizational conflict 
C)  time slippage 
D)  technical shortfalls 
A)  cost overruns 
B)  organizational conflict 
C)  time slippage 
D)  technical shortfalls

Question 17

Describe the elements of a management structure for information systems projects in a large corporation.

Accepted Answer

In a large corporation, the management s

Question 18

According to your reading of the chapter, change management is a process that

Accepted Answer

A)  should be addressed before a project is developed. 
B)  begins when a project is implemented. 
C)  is used primarily to mandate user acceptance. 
D)  must be addressed in all systems development. 
A)  should be addressed before a project is developed. 
B)  begins when a project is implemented. 
C)  is used primarily to mandate user acceptance. 
D)  must be addressed in all systems development.

Question 19

Which of the following types of projects is most likely to fail?

Accepted Answer

A)  integration of a third-party automated payment system 
B)  replacement of middleware with Web services for legacy application integration 
C)  a business process redesign project that restructures workflow and responsibilities 
D)  redesigning a user interface to an online investment site 
A)  integration of a third-party automated payment system 
B)  replacement of middleware with Web services for legacy application integration 
C)  a business process redesign project that restructures workflow and responsibilities 
D)  redesigning a user interface to an online investment site

Question 20

The central method used in a portfolio analysis is to

Accepted Answer

A)  inventory all of the organization's information systems projects and assets. 
B)  perform a weighted comparison of the criteria used to evaluate a system. 
C)  survey a large sample of managers on their objectives, decision-making process, and uses and needs for data and information. 
D)  interview a small number of top managers to identify their goals and criteria for achieving success. 
A)  inventory all of the organization's information systems projects and assets. 
B)  perform a weighted comparison of the criteria used to evaluate a system. 
C)  survey a large sample of managers on their objectives, decision-making process, and uses and needs for data and information. 
D)  interview a small number of top managers to identify their goals and criteria for achieving success.

Describe the process of portfolio analysis. In what situations is this evaluation method useful?

The design of jobs, health issues, and the end-user interface of information systems are all considerations in the field of ergonomics.

Which of the following statements best describes the effect that project structure has on overall project risk?

The larger the systems project, the more risk the project runs in terms of being completed on time, within budget, and according to project requirements.

You have been hired to implement an enterprise system that will automate much of the billing and accounting work for a statewide HVAC services company. Which of the following would you prepare to describe how the new system will affect a firm's structure and operations?

More timely information is a tangible benefit of information systems.

Counterimplementation refers to a deliberate strategy to thwart the implementation of an information system or an innovation in an organization.

Which of the following is not one of the five main variables affecting project success?

Scoring models are used most commonly to support decisions rather than as the final arbiters of system selection.

________ methods rely on measures of cash flows into and out of the firm.

The project risk will rise if the project team and the IS staff lack

In using a portfolio analysis to determine which IT projects to pursue, you would

Which of the following is not an organizational factor in systems planning and implementation?

Which of the following tools would you use to control risk factors in an information systems project?

As discussed in the chapter, which of the following is not one of the immediate consequences of inadequate software project management?

Describe the elements of a management structure for information systems projects in a large corporation.

According to your reading of the chapter, change management is a process that

Which of the following types of projects is most likely to fail?

The central method used in a portfolio analysis is to

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Global Systems

Filters

Exam 14: Managing Projects

Describe the process of portfolio analysis. In what situations is this evaluation method useful?

The design of jobs, health issues, and the end-user interface of information systems are all considerations in the field of ergonomics.

Which of the following statements best describes the effect that project structure has on overall project risk?

The larger the systems project, the more risk the project runs in terms of being completed on time, within budget, and according to project requirements.

You have been hired to implement an enterprise system that will automate much of the billing and accounting work for a statewide HVAC services company. Which of the following would you prepare to describe how the new system will affect a firm's structure and operations?

More timely information is a tangible benefit of information systems.

Counterimplementation refers to a deliberate strategy to thwart the implementation of an information system or an innovation in an organization.

Which of the following is not one of the five main variables affecting project success?

Scoring models are used most commonly to support decisions rather than as the final arbiters of system selection.

________ methods rely on measures of cash flows into and out of the firm.

The project risk will rise if the project team and the IS staff lack

In using a portfolio analysis to determine which IT projects to pursue, you would

Which of the following is not an organizational factor in systems planning and implementation?

Which of the following tools would you use to control risk factors in an information systems project?

As discussed in the chapter, which of the following is not one of the immediate consequences of inadequate software project management?

Describe the elements of a management structure for information systems projects in a large corporation.

According to your reading of the chapter, change management is a process that

Which of the following types of projects is most likely to fail?

The central method used in a portfolio analysis is to

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Global Systems

Filters