Question 1

Which of the following statements about letter reports is correct?

Accepted Answer

A)  Letter reports written in the indirect order begin with the main finding or recommendation. 
B)  Letter reports written in the indirect order should always contain a subject line. 
C)  Letter reports generally do not open with any background information. 
D)  Letter reports generally use personal pronouns such as I,we,and you. 
E)  Letter reports are primarily used to present information to people within an organization. 
A)  Letter reports written in the indirect order begin with the main finding or recommendation. 
B)  Letter reports written in the indirect order should always contain a subject line. 
C)  Letter reports generally do not open with any background information. 
D)  Letter reports generally use personal pronouns such as I,we,and you. 
E)  Letter reports are primarily used to present information to people within an organization. D

Question 2

Dina and Ephraim have been working on a project for work.Every so often,they provide their boss with a report that explains what tasks they have completed,any issues they have encountered,and a summary of what they plan to accomplish in the future.The reports Dina and Ephraim and submitting are ______ reports.

Accepted Answer

A)  progress 
B)  problem-solving 
C)  meeting minute 
D)  letter 
E)  routine operational 
A)  progress 
B)  problem-solving 
C)  meeting minute 
D)  letter 
E)  routine operational A

Question 3

In addition to displaying the report title,the title page of a formal report identifies the recipient and the writer.

Accepted Answer

A) True 
 B)False  True

Question 4

A progress report is a

Accepted Answer

A)  standardized form that requires standard information to be filled in. 
B)  routine operational report except that it tends to be submitted on an as-needed basis. 
C)  report format that is intended to be read in 5 minutes and written in 15 minutes. 
D)  report that offers a detailed analysis of a problem and makes recommendations. 
E)  report that provides a written account of a meeting. 
A)  standardized form that requires standard information to be filled in. 
B)  routine operational report except that it tends to be submitted on an as-needed basis. 
C)  report format that is intended to be read in 5 minutes and written in 15 minutes. 
D)  report that offers a detailed analysis of a problem and makes recommendations. 
E)  report that provides a written account of a meeting.

Question 5

Luciana,a newly recruited apartment leasing assistant,has been given the responsibility of creating a weekly occupancy report.Like the previous analyst,Luciana has to send the finished report to the property manager.In this scenario,Luciana should

Accepted Answer

A)  create multiple sections in her report and bridge each section with transitional summaries. 
B)  place an elaborate introduction at the beginning of her report. 
C)  write her report in the indirect order. 
D)  draft her report using a structured coherence plan. 
E)  use the direct order to present the information in her report. 
A)  create multiple sections in her report and bridge each section with transitional summaries. 
B)  place an elaborate introduction at the beginning of her report. 
C)  write her report in the indirect order. 
D)  draft her report using a structured coherence plan. 
E)  use the direct order to present the information in her report.

Question 6

Which of the following provide a written record of a group's activities and decisions,a history that includes announcements,reports,significant discussions,and decisions?

Accepted Answer

A)  feasibility studies 
B)  prefatory pages 
C)  checklists 
D)  minutes 
E)  agendas 
A)  feasibility studies 
B)  prefatory pages 
C)  checklists 
D)  minutes 
E)  agendas

Question 7

Which of the following is true about letter reports?

Accepted Answer

A)  Letter reports are always written in the indirect order. 
B)  Letter reports are rarely written personally using I,you,and we references. 
C)  Letter reports are usually not more than three to four pages in length. 
D)  Letter reports are used primarily to present information to people inside an organization. 
E)  Letter reports are usually written in the third-person narrative style. 
A)  Letter reports are always written in the indirect order. 
B)  Letter reports are rarely written personally using I,you,and we references. 
C)  Letter reports are usually not more than three to four pages in length. 
D)  Letter reports are used primarily to present information to people inside an organization. 
E)  Letter reports are usually written in the third-person narrative style.

Question 8

Which of the following is true about meeting minutes?

Accepted Answer

A)  Minutes include only subjective data. 
B)  Minutes are primarily verbatim transcripts. 
C)  Minutes include only descriptive data. 
D)  Minutes vary in format across organizations. 
E)  Minutes do not have any legal significance. 
A)  Minutes include only subjective data. 
B)  Minutes are primarily verbatim transcripts. 
C)  Minutes include only descriptive data. 
D)  Minutes vary in format across organizations. 
E)  Minutes do not have any legal significance.

Question 9

Which of the following parts of the prefatory pages are sometimes combined in a report?

Accepted Answer

A)  the table of contents and the title fly 
B)  the executive summary and the letter of transmittal 
C)  the table of contents and the letter of transmittal 
D)  the title page and the table of contents 
E)  the executive summary and the title page 
A)  the table of contents and the title fly 
B)  the executive summary and the letter of transmittal 
C)  the table of contents and the letter of transmittal 
D)  the title page and the table of contents 
E)  the executive summary and the title page

Question 10

What is the most common arrangement of the prefatory pages?

Accepted Answer

The exact makeup of the prefatory pages

Question 11

What are feasibility studies? Provide an example.

Accepted Answer

Examples may vary.
A type of problem-sol

Question 12

Which of the following is an appropriate ending for a transmittal message in a report?

Accepted Answer

A)  If you had given me more time,I could've submitted a better report. 
B)  I hope that the management decides to implement my suggestions. 
C)  Once you decide how to proceed,I would be happy to help implement the chosen solution. 
D)  Would it be okay if I cited this report in my list of accomplishments? 
E)  There are several ways in which this report can be utilized. 
A)  If you had given me more time,I could've submitted a better report. 
B)  I hope that the management decides to implement my suggestions. 
C)  Once you decide how to proceed,I would be happy to help implement the chosen solution. 
D)  Would it be okay if I cited this report in my list of accomplishments? 
E)  There are several ways in which this report can be utilized.

Question 13

Which type of short report is used primarily to present information to people outside the organization?

Accepted Answer

A)  informal reports 
B)  direct order reports 
C)  email reports 
D)  letter reports 
E)  memo reports 
A)  informal reports 
B)  direct order reports 
C)  email reports 
D)  letter reports 
E)  memo reports

Question 14

Since letters are written using the personal style of communication,they should use the direct order.

Accepted Answer

A) True 
 B)False

Question 15

Business writers use the _____ in short reports when the readers' main concern is to get the information needed to make a decision.

Accepted Answer

A)  indirect order 
B)  direct order 
C)  formal order 
D)  informal order 
E)  personal order 
A)  indirect order 
B)  direct order 
C)  formal order 
D)  informal order 
E)  personal order

Question 16

The first two pages of a long,formal report contain identification information.

Accepted Answer

A) True 
 B)False

Question 17

What are the factors that account for the use of a personal writing style in short reports?

Accepted Answer

Several factors account for the tendency

Question 18

When you prepare short reports with less formal writing,the

Accepted Answer

A)  direct order is more the rule than the exception. 
B)  report conclusion must not present a recommendation. 
C)  need to use an introduction becomes more important. 
D)  report is structured more formally,using objective language. 
E)  focus shifts from the reader to the writer's findings. 
A)  direct order is more the rule than the exception. 
B)  report conclusion must not present a recommendation. 
C)  need to use an introduction becomes more important. 
D)  report is structured more formally,using objective language. 
E)  focus shifts from the reader to the writer's findings.

Question 19

Differentiate between progress reports and problem-solving reports.

Accepted Answer

A progress report is submitted on an as-

Question 20

If a separate table of contents would be too formal for a report,you should

Accepted Answer

A)  present the report in letter form. 
B)  combine the table of contents with the title page. 
C)  use the direct order to communicate your research findings. 
D)  remove this component and move to the executive summary. 
E)  list the topics that your report will cover in the introduction. 
A)  present the report in letter form. 
B)  combine the table of contents with the title page. 
C)  use the direct order to communicate your research findings. 
D)  remove this component and move to the executive summary. 
E)  list the topics that your report will cover in the introduction.

Which of the following statements about letter reports is correct?

In addition to displaying the report title,the title page of a formal report identifies the recipient and the writer.

A progress report is a

Luciana,a newly recruited apartment leasing assistant,has been given the responsibility of creating a weekly occupancy report.Like the previous analyst,Luciana has to send the finished report to the property manager.In this scenario,Luciana should

Which of the following provide a written record of a group's activities and decisions,a history that includes announcements,reports,significant discussions,and decisions?

Which of the following is true about letter reports?

Which of the following is true about meeting minutes?

Which of the following parts of the prefatory pages are sometimes combined in a report?

What is the most common arrangement of the prefatory pages?

What are feasibility studies? Provide an example.

Which of the following is an appropriate ending for a transmittal message in a report?

Which type of short report is used primarily to present information to people outside the organization?

Since letters are written using the personal style of communication,they should use the direct order.

Business writers use the _____ in short reports when the readers' main concern is to get the information needed to make a decision.

The first two pages of a long,formal report contain identification information.

What are the factors that account for the use of a personal writing style in short reports?

When you prepare short reports with less formal writing,the

Differentiate between progress reports and problem-solving reports.

If a separate table of contents would be too formal for a report,you should

Communicating in the Workplace

Writing Effectively for Your Audience, Purpose, and Medium

Designing Documents With Visual Appeal

Communicating With Visuals

Crafting Effective Sentences and Paragraphs

Building Positive Relationships Through Communication

Communicating Across Cultures

Writing Good-News and Neutral Messages

Writing Bad-News Messages

Writing Persuasive Messages and Proposals

Researching Writing Reports

Delivering Business Presentations and Speeches

Putting Interpersonal Communication Skills to Work in Conversations and Meetings

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Exam 12: Creating the Right Type of Report

Which of the following statements about letter reports is correct?

In addition to displaying the report title,the title page of a formal report identifies the recipient and the writer.

A progress report is a

Luciana,a newly recruited apartment leasing assistant,has been given the responsibility of creating a weekly occupancy report.Like the previous analyst,Luciana has to send the finished report to the property manager.In this scenario,Luciana should

Which of the following provide a written record of a group's activities and decisions,a history that includes announcements,reports,significant discussions,and decisions?

Which of the following is true about letter reports?

Which of the following is true about meeting minutes?

Which of the following parts of the prefatory pages are sometimes combined in a report?

What is the most common arrangement of the prefatory pages?

What are feasibility studies? Provide an example.

Which of the following is an appropriate ending for a transmittal message in a report?

Which type of short report is used primarily to present information to people outside the organization?

Since letters are written using the personal style of communication,they should use the direct order.

Business writers use the _____ in short reports when the readers' main concern is to get the information needed to make a decision.

The first two pages of a long,formal report contain identification information.

What are the factors that account for the use of a personal writing style in short reports?

When you prepare short reports with less formal writing,the

Differentiate between progress reports and problem-solving reports.

If a separate table of contents would be too formal for a report,you should

Communicating in the Workplace

Writing Effectively for Your Audience, Purpose, and Medium

Designing Documents With Visual Appeal

Communicating With Visuals

Crafting Effective Sentences and Paragraphs

Building Positive Relationships Through Communication

Communicating Across Cultures

Writing Good-News and Neutral Messages

Writing Bad-News Messages

Writing Persuasive Messages and Proposals

Researching Writing Reports

Delivering Business Presentations and Speeches

Putting Interpersonal Communication Skills to Work in Conversations and Meetings

Communicating in the Job Search

Filters