Question 1

Coming after the prefatory pages,the first section of a long,formal report is the introduction.

Accepted Answer

A) True 
 B)False

Question 2

Since readers of the shorter,informal reports are not likely to understand their context and purpose,the reports require substantial introductory material.

Accepted Answer

A) True 
 B)False

Question 3

The pages that come before the actual report itself and that are included when the situation is formal and the report is long are referred to as

Accepted Answer

A)  appendices. 
B)  prefatory pages. 
C)  proposal notes. 
D)  first-pass pages. 
E)  supplements. 
A)  appendices. 
B)  prefatory pages. 
C)  proposal notes. 
D)  first-pass pages. 
E)  supplements.

Question 4

Because shorter reports usually solve nonroutine,complex problems,such reports are organized indirectly.

Accepted Answer

A) True 
 B)False

Question 5

The more informal the situation,the more elaborate a report is likely to be.

Accepted Answer

A) True 
 B)False

Question 6

The difference between a title fly and a title page is that a

Accepted Answer

A)  title fly only contains the report title. 
B)  title page is only included to give the report a formal appearance. 
C)  title fly is used to identify the reader,the writer,and the date. 
D)  title fly also contains a summary. 
E)  title page does not contain a subtitle. 
A)  title fly only contains the report title. 
B)  title page is only included to give the report a formal appearance. 
C)  title fly is used to identify the reader,the writer,and the date. 
D)  title fly also contains a summary. 
E)  title page does not contain a subtitle.

Question 7

Which of the following best describes the purpose of coherence helpers?

Accepted Answer

A)  They enable the reader to understand each section's importance relative to the report's overall goal. 
B)  They allow the writer to present the report in a personal,informal manner of communication. 
C)  They reduce the length of the report. 
D)  They enable the writer to present information directly without the use of summaries or introductions. 
E)  They avoid the use of such transitional devices as "second," "next," and references to previous points. 
A)  They enable the reader to understand each section's importance relative to the report's overall goal. 
B)  They allow the writer to present the report in a personal,informal manner of communication. 
C)  They reduce the length of the report. 
D)  They enable the writer to present information directly without the use of summaries or introductions. 
E)  They avoid the use of such transitional devices as "second," "next," and references to previous points.

Question 8

All short reports in business analyze information and make recommendations.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is true of short reports?

Accepted Answer

A)  Shorter reports addressed to internal audiences are less likely to use the direct order. 
B)  Shorter reports are constructed using mechanics that are very different from those used to construct the more formal,longer types. 
C)  Unlike longer reports,shorter reports have a great need for introductory information. 
D)  Unlike longer reports,a shorter report does not include graphics,an appendix,and a bibliography. 
E)  Shorter reports,like longer reports,use headings,though usually only one or two levels because of the report's brevity. 
A)  Shorter reports addressed to internal audiences are less likely to use the direct order. 
B)  Shorter reports are constructed using mechanics that are very different from those used to construct the more formal,longer types. 
C)  Unlike longer reports,shorter reports have a great need for introductory information. 
D)  Unlike longer reports,a shorter report does not include graphics,an appendix,and a bibliography. 
E)  Shorter reports,like longer reports,use headings,though usually only one or two levels because of the report's brevity.

Question 10

Which of the following information is not included on the title page of a report?

Accepted Answer

A)  the title 
B)  a subject line 
C)  the recipient's name 
D)  the writer's name 
E)  the date 
A)  the title 
B)  a subject line 
C)  the recipient's name 
D)  the writer's name 
E)  the date

Question 11

Short reports differ from long reports in that short reports

Accepted Answer

A)  are more likely to be written in the indirect order. 
B)  have less need for coherence helpers. 
C)  are more likely to give their readers previews of what they are about to read. 
D)  have a greater need for introductory material. 
E)  tend to use a more impersonal style of writing. 
A)  are more likely to be written in the indirect order. 
B)  have less need for coherence helpers. 
C)  are more likely to give their readers previews of what they are about to read. 
D)  have a greater need for introductory material. 
E)  tend to use a more impersonal style of writing.

Question 12

Keith is writing a long,formal report on market response to his company's newest product.However,he had only enough time to conduct and analyze the results of an email survey,rather than the focus groups he thinks would have yielded more in-depth and accurate information.This constraint on time is a ______ that Keith should explain in his report so his readers know how to evaluate his information.

Accepted Answer

A)  limitation 
B)  scope 
C)  fact of authorization 
D)  purpose 
E)  method 
A)  limitation 
B)  scope 
C)  fact of authorization 
D)  purpose 
E)  method

Question 13

Shabri's work involves creating and submitting market analysis reports every week.The market analysis reports have a standardized form and format.Shabri should use a(n)_____ to increase the efficiency of his task.

Accepted Answer

A)  structured coherence plan 
B)  informal structure 
C)  template macro or merge document 
D)  title fly and table of contents 
E)  theme 
A)  structured coherence plan 
B)  informal structure 
C)  template macro or merge document 
D)  title fly and table of contents 
E)  theme

Question 14

Which of the following is the most appropriate opening for a letter of transmittal?

Accepted Answer

A)  It is my pleasure to inform you that the report has finally been completed. 
B)  Thank you for permitting me to work on this report. 
C)  This environmental impact report was compiled in response to your request on January 14. 
D)  On January 3,you gave me the task of studying the effects of water pollution. 
E)  The effects of water pollution are serious and deserve our attention. 
A)  It is my pleasure to inform you that the report has finally been completed. 
B)  Thank you for permitting me to work on this report. 
C)  This environmental impact report was compiled in response to your request on January 14. 
D)  On January 3,you gave me the task of studying the effects of water pollution. 
E)  The effects of water pollution are serious and deserve our attention.

Question 15

Why do short reports require only a few coherence helpers?

Accepted Answer

A)  The readers of short reports do not need detailed reminders or previews of information in the report. 
B)  The short report format does not support the use of individual sections or transitional phrases. 
C)  Short reports are mostly used to solve complex business problems. 
D)  The relationship between the writer and the reader is highly intuitive in short reports. 
E)  Short reports do not include introductions,clear headings,or brief transitional devices. 
A)  The readers of short reports do not need detailed reminders or previews of information in the report. 
B)  The short report format does not support the use of individual sections or transitional phrases. 
C)  Short reports are mostly used to solve complex business problems. 
D)  The relationship between the writer and the reader is highly intuitive in short reports. 
E)  Short reports do not include introductions,clear headings,or brief transitional devices.

Question 16

A report written in the indirect order

Accepted Answer

A)  first states its main point and then supplies the supporting information. 
B)  is especially beneficial for readers who are in a hurry to receive the most important information first. 
C)  is more likely to use personal pronouns than a report written in the direct order. 
D)  presents the main findings,recommendations,and conclusion in the executive summary. 
E)  begins with supporting information before stating its main conclusion. 
A)  first states its main point and then supplies the supporting information. 
B)  is especially beneficial for readers who are in a hurry to receive the most important information first. 
C)  is more likely to use personal pronouns than a report written in the direct order. 
D)  presents the main findings,recommendations,and conclusion in the executive summary. 
E)  begins with supporting information before stating its main conclusion.

Question 17

Which of the following statements about feasibility studies is true?

Accepted Answer

A)  They may stop short of making a recommendation. 
B)  They are always written by external sources. 
C)  They are typically unsolicited. 
D)  They always used the indirect order. 
E)  Unlike most problem-solving reports,they are true persuasive messages. 
A)  They may stop short of making a recommendation. 
B)  They are always written by external sources. 
C)  They are typically unsolicited. 
D)  They always used the indirect order. 
E)  Unlike most problem-solving reports,they are true persuasive messages.

Question 18

When composing a transmittal letter,you should begin the message by

Accepted Answer

A)  stating the attached report's topic and purpose. 
B)  emphasizing the key points of the report. 
C)  highlighting the findings presented in the report. 
D)  providing a friendly or forward-looking comment. 
E)  reiterating the recommendations in your report. 
A)  stating the attached report's topic and purpose. 
B)  emphasizing the key points of the report. 
C)  highlighting the findings presented in the report. 
D)  providing a friendly or forward-looking comment. 
E)  reiterating the recommendations in your report.

Question 19

Problem-solving reports are true persuasive messages.

Accepted Answer

A) True 
 B)False

Question 20

Problem-solving reports are not considered to be true persuasive messages because they

Accepted Answer

A)  may be written by employees or by consulting companies for clients. 
B)  may offer detailed analysis,but they stop short of making a recommendation. 
C)  help solve company problems but not completely. 
D)  usually have interested readers who are receptive to the facts. 
E)  usually propose an action or make a recommendation. 
A)  may be written by employees or by consulting companies for clients. 
B)  may offer detailed analysis,but they stop short of making a recommendation. 
C)  help solve company problems but not completely. 
D)  usually have interested readers who are receptive to the facts. 
E)  usually propose an action or make a recommendation.

Coming after the prefatory pages,the first section of a long,formal report is the introduction.

Since readers of the shorter,informal reports are not likely to understand their context and purpose,the reports require substantial introductory material.

The pages that come before the actual report itself and that are included when the situation is formal and the report is long are referred to as

Because shorter reports usually solve nonroutine,complex problems,such reports are organized indirectly.

The more informal the situation,the more elaborate a report is likely to be.

The difference between a title fly and a title page is that a

Which of the following best describes the purpose of coherence helpers?

All short reports in business analyze information and make recommendations.

Which of the following is true of short reports?

Which of the following information is not included on the title page of a report?

Short reports differ from long reports in that short reports

Shabri's work involves creating and submitting market analysis reports every week.The market analysis reports have a standardized form and format.Shabri should use a(n)_____ to increase the efficiency of his task.

Which of the following is the most appropriate opening for a letter of transmittal?

Why do short reports require only a few coherence helpers?

A report written in the indirect order

Which of the following statements about feasibility studies is true?

When composing a transmittal letter,you should begin the message by

Problem-solving reports are true persuasive messages.

Problem-solving reports are not considered to be true persuasive messages because they

Communicating in the Workplace

Writing Effectively for Your Audience, Purpose, and Medium

Designing Documents With Visual Appeal

Communicating With Visuals

Crafting Effective Sentences and Paragraphs

Building Positive Relationships Through Communication

Communicating Across Cultures

Writing Good-News and Neutral Messages

Writing Bad-News Messages

Writing Persuasive Messages and Proposals

Researching Writing Reports

Delivering Business Presentations and Speeches

Putting Interpersonal Communication Skills to Work in Conversations and Meetings

Communicating in the Job Search

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Exam 12: Creating the Right Type of Report

Coming after the prefatory pages,the first section of a long,formal report is the introduction.

Since readers of the shorter,informal reports are not likely to understand their context and purpose,the reports require substantial introductory material.

The pages that come before the actual report itself and that are included when the situation is formal and the report is long are referred to as

Because shorter reports usually solve nonroutine,complex problems,such reports are organized indirectly.

The more informal the situation,the more elaborate a report is likely to be.

The difference between a title fly and a title page is that a

Which of the following best describes the purpose of coherence helpers?

All short reports in business analyze information and make recommendations.

Which of the following is true of short reports?

Which of the following information is not included on the title page of a report?

Short reports differ from long reports in that short reports

Shabri's work involves creating and submitting market analysis reports every week.The market analysis reports have a standardized form and format.Shabri should use a(n)_____ to increase the efficiency of his task.

Which of the following is the most appropriate opening for a letter of transmittal?

Why do short reports require only a few coherence helpers?

A report written in the indirect order

Which of the following statements about feasibility studies is true?

When composing a transmittal letter,you should begin the message by

Problem-solving reports are true persuasive messages.

Problem-solving reports are not considered to be true persuasive messages because they

Communicating in the Workplace

Writing Effectively for Your Audience, Purpose, and Medium

Designing Documents With Visual Appeal

Communicating With Visuals

Crafting Effective Sentences and Paragraphs

Building Positive Relationships Through Communication

Communicating Across Cultures

Writing Good-News and Neutral Messages

Writing Bad-News Messages

Writing Persuasive Messages and Proposals

Researching Writing Reports

Delivering Business Presentations and Speeches

Putting Interpersonal Communication Skills to Work in Conversations and Meetings

Communicating in the Job Search

Filters