Exam 2: Writing Effectively for Your Audience, Purpose, and Medium

Julio has been researching various vacation policies for his employer.Now that he has gathered his information,he needs to organize it,but he does not feel ready to start creating an outline.Which of the following technology tools would be best for helping him experiment with ways to group information?

Discuss how business letters have evolved over the years.

In today's business world,_____ are the most widely used form of written communication.

Cloud computing is

Which of the following is true about social media?

Business letters always use the most formal level of language and forms of address.

In which of the following situations is it appropriate to use casual language in a business email?

Which of the following is a commonly used complimentary close in today's business letters?

With respect to email format,the link "Bcc" or "blind courtesy copy" is used when the sender

You examine your sentences to see if they pace the information in such a way that the reader can easily follow it,if they emphasize the right things,and if they combine pieces of information coherently.You are doing the _____ level of the revision process.

Explain the three general classifications of email formality with examples.

List and briefly explain the different steps involved in the planning stage of creating a business message.

If your reader's software is not compatible with your version of Microsoft Word,saving to an earlier version will preserve all your formatting and styles.

Memos are primarily used for corresponding with people outside of an organization.

Which of the following should ideally be avoided during the drafting stage of the writing process?

Which of the following factors is common to all forms of written communication?

William wants to communicate information to a client,but he thinks that the information runs the risk of evoking a negative response.In this context,which of the following formats should William use to organize the information in his message?

You should avoid the use of informal language in business email messages,especially when writing to people you know only on a business basis.

Keiko wants to include a flowchart in her Microsoft Word document.Which of the following tools will help her to do that?

If you have information that your readers will consider routine,neutral,or positive,present such information at the end of your message.