Question 1

In a _____ organization, the owner has a direct line of command over all employees.

Accepted Answer

A)  line 
B)  limited liability 
C)  line-and-staff 
D)  cross-functional 
A)  line 
B)  limited liability 
C)  line-and-staff 
D)  cross-functional

Question 2

When is a communication process complete?

Accepted Answer

A)  When someone has an idea 
B)  When a thought is translated into words or symbols 
C)  When a message is transmitted 
D)  When the sender gets feedback 
A)  When someone has an idea 
B)  When a thought is translated into words or symbols 
C)  When a message is transmitted 
D)  When the sender gets feedback

Question 3

_____ is the transfer of meaning from one person to another.

Accepted Answer

A)  Instrumentation 
B)  Communication 
C)  Motivation 
D)  Conservation 
A)  Instrumentation 
B)  Communication 
C)  Motivation 
D)  Conservation

Question 4

Which of the following defines the areas in which an employer has the right to act freely as an employer, without interference from the union?

Accepted Answer

A)  Management prerogatives clause 
B)  Collective bargaining 
C)  Right-to-work law 
D)  Judicial due process 
A)  Management prerogatives clause 
B)  Collective bargaining 
C)  Right-to-work law 
D)  Judicial due process

Question 5

If a manager is a perfectionist, he or she does not need to delegate.

Accepted Answer

A) True 
 B)False

Question 6

_____ helps to provide people with an understanding of their relationship with their supervisors, fellow workers, and customers.

Accepted Answer

A)  Counseling 
B)  Selecting 
C)  Delegating 
D)  Judicial due process 
A)  Counseling 
B)  Selecting 
C)  Delegating 
D)  Judicial due process

Question 7

Motivation alone is generally enough to increase productivity.

Accepted Answer

A) True 
 B)False

Question 8

What is the significance of variable work schedule?

Accepted Answer

A)  It permits employees to work at times other than the standard five 8-hour days. 
B)  It allows employees to schedule their own hours, around a core time. 
C)  It grants workers greater responsibility and authority in their jobs. 
D)  It takes pride in getting the workers do a variety of duties within a specific time span. 
A)  It permits employees to work at times other than the standard five 8-hour days. 
B)  It allows employees to schedule their own hours, around a core time. 
C)  It grants workers greater responsibility and authority in their jobs. 
D)  It takes pride in getting the workers do a variety of duties within a specific time span.

Question 9

Employee performance is generally the product of an employee's:

Accepted Answer

A)  qualification to fit in the job and the ability do the job. 
B)  eligibility to do the job and the number of years of work experience. 
C)  ability to do the job and the seniority level. 
D)  ability to do the job and the application of positive motivation. 
A)  qualification to fit in the job and the ability do the job. 
B)  eligibility to do the job and the number of years of work experience. 
C)  ability to do the job and the seniority level. 
D)  ability to do the job and the application of positive motivation.

Question 10

In a line organization, staff is hired to advise and perform services for those doing the operations, financing, and selling.

Accepted Answer

A) True 
 B)False

In a _____ organization, the owner has a direct line of command over all employees.

When is a communication process complete?

_____ is the transfer of meaning from one person to another.

Which of the following defines the areas in which an employer has the right to act freely as an employer, without interference from the union?

If a manager is a perfectionist, he or she does not need to delegate.

_____ helps to provide people with an understanding of their relationship with their supervisors, fellow workers, and customers.

Motivation alone is generally enough to increase productivity.

What is the significance of variable work schedule?

Employee performance is generally the product of an employee's:

In a line organization, staff is hired to advise and perform services for those doing the operations, financing, and selling.

Starting Your Small Business

Family-Owned Businesses

Forms of Ownership of Small Businesses

Maintaining Good Government Relations and Business Ethics

Becoming the Owner of a Small Business

Planning, Organizing, and Managing a Small Business

How to Obtain the Right Financing for Your Business

Developing Marketing Strategies

Promoting and Distributing

How to Obtain and Manage Human Resources and Diversity in Small Companies

Obtaining and Laying Out Operating Facilities

Purchasing, Inventory, and Quality Control

Basic Financial Planning

Budgeting and Controlling Operations and Taxes

Using Computer Technology in Small Businesses

Risk Management, Insurance, and Crime Prevention

Filters

Exam 11: How to Maintain Relationships With Your Employees and Their Representatives

In a _____ organization, the owner has a direct line of command over all employees.

When is a communication process complete?

_____ is the transfer of meaning from one person to another.

Which of the following defines the areas in which an employer has the right to act freely as an employer, without interference from the union?

If a manager is a perfectionist, he or she does not need to delegate.

_____ helps to provide people with an understanding of their relationship with their supervisors, fellow workers, and customers.

Motivation alone is generally enough to increase productivity.

What is the significance of variable work schedule?

Employee performance is generally the product of an employee's:

In a line organization, staff is hired to advise and perform services for those doing the operations, financing, and selling.

Starting Your Small Business

Family-Owned Businesses

Forms of Ownership of Small Businesses

Maintaining Good Government Relations and Business Ethics

Becoming the Owner of a Small Business

Planning, Organizing, and Managing a Small Business

How to Obtain the Right Financing for Your Business

Developing Marketing Strategies

Promoting and Distributing

How to Obtain and Manage Human Resources and Diversity in Small Companies

Obtaining and Laying Out Operating Facilities

Purchasing, Inventory, and Quality Control

Basic Financial Planning

Budgeting and Controlling Operations and Taxes

Using Computer Technology in Small Businesses

Risk Management, Insurance, and Crime Prevention

Filters