Exam 2: Segmentation, Targeting and Positioning
Exam 1: Consumer Behavior: Information-Driven Consumer Behavior123 Questions
Exam 2: Segmentation, Targeting and Positioning116 Questions
Exam 3: Consumer Motivation and Personality126 Questions
Exam 4: Consumer Perception109 Questions
Exam 5: Consumer Learning117 Questions
Exam 6: Consumer Attitude Formation and Change110 Questions
Exam 7: Persuading Customers107 Questions
Exam 8: From Print and Broadcast to Social Media and Mobile Advertising109 Questions
Exam 9: Reference Groups and Word-of-Mouth115 Questions
Exam 10: The Family and Its Social Class Standing109 Questions
Exam 11: Culture's Influence on Consumer Behavior122 Questions
Exam 12: Subcultures and Consumer Behavior108 Questions
Exam 13: Cross-Cultural Consumer Behavior: An International Perspective108 Questions
Exam 14: Consumer Decision Making and Diffusion of Innovations122 Questions
Exam 15: Marketing Ethics and Social Responsibility109 Questions
Exam 16: Consumer Research116 Questions
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Consumers belonging to the VALS segment called Believers is motivated by desire for achievement and have moderate resources, so they are trendy and seek approval from others.
(True/False)
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Which of the following is NOT tracked during online navigation to inform behavioral targeting?
(Multiple Choice)
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Showrooming sends promotional alerts to the smartphones of customers who opt-in when the customers enter or near the store.
(True/False)
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Consumers' characteristics can be classed as either consumer-intrinsic or consumption-specific. In this context, consumer-intrinsic features stem from the consumer's physical, social, and psychological characteristics. Examples of consumer-intrinsic features include ________.
(Multiple Choice)
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Rosetta Car Rental operates car rental lots at airports nationwide. It specifically targets vacationers and advertises in travel magazines and through travel websites with a campaign that emphasizes its quality customer service and well-maintained cars. Rosetta stocks its lots based on a number of factors, including climate and the type of activities it expects its renters to undertake. For example, Rosetta stocks more convertible cars in its warm California lots than in New York. Its Colorado lots stock a large number of station wagons, vans, and SUVs to accommodate skiers and snow-boarders and all their gear.
-In the RENTAL CAR MINI CASE, Rosetta focuses on vacation travelers, as opposed to business travelers. Dividing the market in this way is known as ________.
(Multiple Choice)
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Position a health club offering to one of the VALS segments. In your description of the positioning for the segment, please note the segment's primary motivation, level of resources, level of innovativeness, and values and consumption patterns.
(Essay)
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In the VALS typology, ________ are motivated by ideals and tend to have low resources. They are generally slow to change as well as technology averse, and tend to prefer familiar products and established brands.
(Multiple Choice)
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The segment of online consumers that uses the Internet 20.7 hours per week, engages in some browsing and shopping but is a very heavy user of blogging, chatting, video streaming, and downloading, is known as ________.
(Multiple Choice)
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Hardship in making buying decisions is more typical of older, less-educated consumers.
(True/False)
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Campbell's slogan "soup is good food" is an example of ________.
(Multiple Choice)
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Effectively catering to the distinct needs of consumers by offering them clearly differentiated products involves much higher research, production, advertising, and distribution costs.
(True/False)
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Positioning Joy (a fragrance brand)as "the costliest perfume in the world" is an example of ________.
(Multiple Choice)
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Perry & Swift - an investment management firm - used the 2001 P$YCLE Segmentation System, which is part of a database entitled ________.
(Multiple Choice)
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