Question 1

The use of three- person arbitration panels generally results in better decisions than the use of single arbitrators.

Accepted Answer

A) True 
 B)False  False

Question 2

What is a grievance?

Accepted Answer

Strictly speaking,a grievance is an allegation that one or more provisions of a collective agreement have been violated,and a claim for any damages resulting from that redress.While the term could be used to refer to almost any kind of employee complaint,it is probably better,for the purposes of this course,to apply it solely to allegations of collective agreement violation,in order to avoid possible ambiguity.

Question 3

The sample grievance procedure outlined in the text includes all but which one of the following?

Accepted Answer

A) referral to arbitration 
B) oral discussion 
C) mediation 
D) filing of the written grievance 
E) discussion between senior management and union officials 
A) referral to arbitration 
B) oral discussion 
C) mediation 
D) filing of the written grievance 
E) discussion between senior management and union officials C

Question 4

The arbitral standard of progressive discipline applies to all types of offenses for which a worker may be discharged.

Accepted Answer

A) True 
 B)False

Question 5

Only the parties themselves can establish a system of expedited arbitration.

Accepted Answer

A) True 
 B)False

Question 6

Is someone who has been discharged for theft a great deal more likely to lose at arbitration than someone discharged for a reason not related to dishonesty?

Accepted Answer

Surprisingly not.The studies by George A

Question 7

Including tort- based claims in the jurisdiction of arbitrator's has simplified their job.

Accepted Answer

A) True 
 B)False

Question 8

If less were asked of the Canadian grievance process,it might be more effective.

Accepted Answer

A) True 
 B)False

Question 9

The grievance process can best be described as a substitute for which of the following?

Accepted Answer

A) arbitration 
B) the mid- term strike 
C) conciliation 
D) mediation 
E) the end- of- term strike 
A) arbitration 
B) the mid- term strike 
C) conciliation 
D) mediation 
E) the end- of- term strike

Question 10

The purpose of privative clauses is

Accepted Answer

A) to limit judicial review of arbitration. 
B) to expand labour board powers in the area of arbitration. 
C) to allow courts to micro- manage arbitrators' interpretations of collective agreements. 
D) to ensure that arbitration awards are enforced. 
E) to deprive grievors of a portion of their rights. 
A) to limit judicial review of arbitration. 
B) to expand labour board powers in the area of arbitration. 
C) to allow courts to micro- manage arbitrators' interpretations of collective agreements. 
D) to ensure that arbitration awards are enforced. 
E) to deprive grievors of a portion of their rights.

Question 11

To what extent is it possible for a party to obtain judicial review of an arbitration decision?

Accepted Answer

Only to a very limited extent in Canada,

Question 12

Why are policy grievances generally initiated at a late stage of the grievance procedure?

Accepted Answer

Because of their general applicability,p

Question 13

In discharge cases,the type of offence committed is equally as important as the grievor's past disciplinary record.

Accepted Answer

A) True 
 B)False

Question 14

Discuss the concept of expedited arbitration and describe a number of ways in which the arbitration process can be speeded up.

Accepted Answer

As its name suggests,expedited arbitrati

Question 15

Discharge and discipline are the issues most commonly grieved.

Accepted Answer

A) True 
 B)False

Question 16

What's the purpose of preventive mediation?

Accepted Answer

The purpose of preventive mediation is t

Question 17

How can grievance mediation reduce the number of cases taken through to arbitration?

Accepted Answer

Grievance mediation can do this by helpi

Question 18

In the Employer's view,a discharge for conduct amounting to sexual harassment,should only be overturned by an arbitrator if

Accepted Answer

A) the grievor's behaviour was not such as to indicated that he was beyond rehabilitation. 
B) the grievor offered an apology for his behaviour. 
C) there are tangible and identifiable mitigating factors. 
D) the grievor's past disciplinary record was not for serious offences. 
E) the grievor had many years of seniority. 
A) the grievor's behaviour was not such as to indicated that he was beyond rehabilitation. 
B) the grievor offered an apology for his behaviour. 
C) there are tangible and identifiable mitigating factors. 
D) the grievor's past disciplinary record was not for serious offences. 
E) the grievor had many years of seniority.

Question 19

All but which one of the following things has happened to the grievance process since the early postwar period?

Accepted Answer

A) It has become costlier. 
B) It has become more legalistic. 
C) It has become lengthier. 
D) It has entailed less government intervention. 
E) It has become more formal. 
A) It has become costlier. 
B) It has become more legalistic. 
C) It has become lengthier. 
D) It has entailed less government intervention. 
E) It has become more formal.

Question 20

A comparison of arbitrators' decisions sorted by the arbitrator's professions,reveals that

Accepted Answer

A) lawyer arbitrators had wildly different outcomes than industrial relations- arbitrators. 
B) the quality of decisions varied greatly depending on the arbitrator's background. 
C) lawyer arbitrators had wildly different outcomes than economist- arbitrators. 
D) age of the arbitrator was a significant factor. 
E) there was little difference in the outcomes between cases decided by arbitrators from different professions. 
A) lawyer arbitrators had wildly different outcomes than industrial relations- arbitrators. 
B) the quality of decisions varied greatly depending on the arbitrator's background. 
C) lawyer arbitrators had wildly different outcomes than economist- arbitrators. 
D) age of the arbitrator was a significant factor. 
E) there was little difference in the outcomes between cases decided by arbitrators from different professions.

The use of three- person arbitration panels generally results in better decisions than the use of single arbitrators.

What is a grievance?

The sample grievance procedure outlined in the text includes all but which one of the following?

The arbitral standard of progressive discipline applies to all types of offenses for which a worker may be discharged.

Only the parties themselves can establish a system of expedited arbitration.

Is someone who has been discharged for theft a great deal more likely to lose at arbitration than someone discharged for a reason not related to dishonesty?

Including tort- based claims in the jurisdiction of arbitrator's has simplified their job.

If less were asked of the Canadian grievance process,it might be more effective.

The grievance process can best be described as a substitute for which of the following?

The purpose of privative clauses is

To what extent is it possible for a party to obtain judicial review of an arbitration decision?

Why are policy grievances generally initiated at a late stage of the grievance procedure?

In discharge cases,the type of offence committed is equally as important as the grievor's past disciplinary record.

Discuss the concept of expedited arbitration and describe a number of ways in which the arbitration process can be speeded up.

Discharge and discipline are the issues most commonly grieved.

What's the purpose of preventive mediation?

How can grievance mediation reduce the number of cases taken through to arbitration?

In the Employer's view,a discharge for conduct amounting to sexual harassment,should only be overturned by an arbitrator if

All but which one of the following things has happened to the grievance process since the early postwar period?

A comparison of arbitrators' decisions sorted by the arbitrator's professions,reveals that

Introduction to Industrial Relations

The Environment and Management of Industrial Relations

The History of the Canadian Labour Movement

Union Membership and Sturcture

Union Actions and Impacts

Employment Legislation

Collective Bargaining Legislation

Labour Relations and Collective Bargaining in the Public Sector

The Process of Negotiation

The Collective Agreement

Strikes and Lockouts

Industrial Relations Around the World

Key Themes and Issues

Filters

Exam 12: Grievances: Functions, Resolution, and Prevention

The use of three- person arbitration panels generally results in better decisions than the use of single arbitrators.

What is a grievance?

The sample grievance procedure outlined in the text includes all but which one of the following?

The arbitral standard of progressive discipline applies to all types of offenses for which a worker may be discharged.

Only the parties themselves can establish a system of expedited arbitration.

Is someone who has been discharged for theft a great deal more likely to lose at arbitration than someone discharged for a reason not related to dishonesty?

Including tort- based claims in the jurisdiction of arbitrator's has simplified their job.

If less were asked of the Canadian grievance process,it might be more effective.

The grievance process can best be described as a substitute for which of the following?

The purpose of privative clauses is

To what extent is it possible for a party to obtain judicial review of an arbitration decision?

Why are policy grievances generally initiated at a late stage of the grievance procedure?

In discharge cases,the type of offence committed is equally as important as the grievor's past disciplinary record.

Discuss the concept of expedited arbitration and describe a number of ways in which the arbitration process can be speeded up.

Discharge and discipline are the issues most commonly grieved.

What's the purpose of preventive mediation?

How can grievance mediation reduce the number of cases taken through to arbitration?

In the Employer's view,a discharge for conduct amounting to sexual harassment,should only be overturned by an arbitrator if

All but which one of the following things has happened to the grievance process since the early postwar period?

A comparison of arbitrators' decisions sorted by the arbitrator's professions,reveals that

Introduction to Industrial Relations

The Environment and Management of Industrial Relations

The History of the Canadian Labour Movement

Union Membership and Sturcture

Union Actions and Impacts

Employment Legislation

Collective Bargaining Legislation

Labour Relations and Collective Bargaining in the Public Sector

The Process of Negotiation

The Collective Agreement

Strikes and Lockouts

Industrial Relations Around the World

Key Themes and Issues

Filters