Question 1

Which of the following statements is true regarding a bureaucracy?

Accepted Answer

A)  Bureaucracies are characterized by a low degree of formalization. 
B)  Typically, bureaucracies have wider spans of control. 
C)  Bureaucracies encourage employee empowerment. 
D)  Bureaucracy is an ideal organizational design for those organizations that operate under highly uncertain conditions. 
E)  Bureaucracies can get by with less talented middle- and lower-level managers. 
A)  Bureaucracies are characterized by a low degree of formalization. 
B)  Typically, bureaucracies have wider spans of control. 
C)  Bureaucracies encourage employee empowerment. 
D)  Bureaucracy is an ideal organizational design for those organizations that operate under highly uncertain conditions. 
E)  Bureaucracies can get by with less talented middle- and lower-level managers. E

Question 2

Some individuals want work that makes minimal intellectual demands and provides the security of routine; for them, ________ is a source of job satisfaction.

Accepted Answer

A)  low formalization 
B)  high decentralization 
C)  high work specialization 
D)  wide span of control 
E)  free flow of information 
A)  low formalization 
B)  high decentralization 
C)  high work specialization 
D)  wide span of control 
E)  free flow of information C

Question 3

According to the principle of unity of command, ________.

Accepted Answer

A)  managers should oversee 1-4 employees on average 
B)  an individual should be directly responsible to only one supervisor 
C)  managers should limit their oversight to a maximum of 12 employees 
D)  an organization should be departmentalized on the basis of functions 
E)  employees should report directly to two supervisors to maintain task balance 
A)  managers should oversee 1-4 employees on average 
B)  an individual should be directly responsible to only one supervisor 
C)  managers should limit their oversight to a maximum of 12 employees 
D)  an organization should be departmentalized on the basis of functions 
E)  employees should report directly to two supervisors to maintain task balance B

Question 4

Which of the following terms refers to the way an organization transfers inputs into outputs?

Accepted Answer

A)  environment 
B)  technology 
C)  complexity 
D)  formalization 
E)  volatility 
A)  environment 
B)  technology 
C)  complexity 
D)  formalization 
E)  volatility

Question 5

Anna's company needs to dramatically cut costs, speed decision making, and increase flexibility. Which of the following structural decisions will help her achieve the desired objectives?

Accepted Answer

A)  increasing the span of control 
B)  departmentalizing the company on the basis of products 
C)  decreasing the unity of command 
D)  decentralizing management decisions 
E)  increasing the degree of formalization 
A)  increasing the span of control 
B)  departmentalizing the company on the basis of products 
C)  decreasing the unity of command 
D)  decentralizing management decisions 
E)  increasing the degree of formalization

Question 6

A ________ is consistent with recent efforts by companies to reduce costs, cut overhead, speed up decision making, increase flexibility, get closer to customers, and empower employees.

Accepted Answer

A)  wider span of control 
B)  longer chain of command 
C)  lack of work specialization 
D)  high degree of formalization 
E)  high degree of centralization 
A)  wider span of control 
B)  longer chain of command 
C)  lack of work specialization 
D)  high degree of formalization 
E)  high degree of centralization

Question 7

Which of the following is typically a characteristic of an organic model of organization?

Accepted Answer

A)  high formalization 
B)  inflexibility 
C)  centralization 
D)  free flow of information 
E)  narrow spans of control 
A)  high formalization 
B)  inflexibility 
C)  centralization 
D)  free flow of information 
E)  narrow spans of control

Question 8

Chain of command is a key element of an organization's structure. Which of the following key questions is addressed by this element?

Accepted Answer

A)  On what basis will jobs be grouped together? 
B)  How many individuals can a manager efficiently and effectively direct? 
C)  To what degree will there be rules and regulations to direct employees and managers? 
D)  To what degree are activities subdivided into separate jobs? 
E)  To whom do individuals and groups report? 
A)  On what basis will jobs be grouped together? 
B)  How many individuals can a manager efficiently and effectively direct? 
C)  To what degree will there be rules and regulations to direct employees and managers? 
D)  To what degree are activities subdivided into separate jobs? 
E)  To whom do individuals and groups report?

Question 9

Compare and contrast centralized and decentralized organizations.

Accepted Answer

In centralized organizations, top manage

Question 10

A boundaryless organization strives to ________.

Accepted Answer

A)  create a higher level of formalization in the organization 
B)  outsource projects to a competent third party 
C)  break down barriers between the company, its customers, and suppliers 
D)  reduce bureaucracy costs associated with managing the projects in the organization 
E)  centralize power within the organization 
A)  create a higher level of formalization in the organization 
B)  outsource projects to a competent third party 
C)  break down barriers between the company, its customers, and suppliers 
D)  reduce bureaucracy costs associated with managing the projects in the organization 
E)  centralize power within the organization

Question 11

Which of the following is most likely to be a drawback of a virtual organization?

Accepted Answer

A)  lack of flexibility and innovativeness 
B)  poor communication and high degree of formalization 
C)  lack of qualified employees and poor management 
D)  increased technology costs and decentralization 
E)  constant flux and reorganization 
A)  lack of flexibility and innovativeness 
B)  poor communication and high degree of formalization 
C)  lack of qualified employees and poor management 
D)  increased technology costs and decentralization 
E)  constant flux and reorganization

Question 12

A boundaryless organization tries to flatten the hierarchy and minimizes status and rank.

Accepted Answer

A) True 
 B)False

Question 13

Work specialization increases the time spent in changing tasks.

Accepted Answer

A) True 
 B)False

Question 14

Narrow spans of control make vertical communication in the organization more complex.

Accepted Answer

A) True 
 B)False

Question 15

Who coined the term "boundaryless organization?"

Accepted Answer

A)  Jack Welch 
B)  Frederick Herzberg 
C)  Steve Jobs 
D)  Milton Friedman 
E)  John Maynard Keynes 
A)  Jack Welch 
B)  Frederick Herzberg 
C)  Steve Jobs 
D)  Milton Friedman 
E)  John Maynard Keynes

Question 16

The key concept that underlies all bureaucracies is ________.

Accepted Answer

A)  standardization 
B)  decentralization 
C)  increased flexibility 
D)  specialization 
E)  efficiency 
A)  standardization 
B)  decentralization 
C)  increased flexibility 
D)  specialization 
E)  efficiency

Question 17

A mechanistic model is similar to a boundaryless organization.

Accepted Answer

A) True 
 B)False

Question 18

A bureaucracy is characterized by decentralized authority and wider spans of control.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following types of organizational designs combines two forms of departmentalization, functional and product?

Accepted Answer

A)  boundaryless structure 
B)  matrix structure 
C)  simple structure 
D)  virtual structure 
E)  bureaucracy 
A)  boundaryless structure 
B)  matrix structure 
C)  simple structure 
D)  virtual structure 
E)  bureaucracy

Question 20

Proctor & Gamble has separate departments for Tide, Pampers, Charmin, and Pringles. This is an example of departmentalization by ________.

Accepted Answer

A)  geography 
B)  function 
C)  interest 
D)  process 
E)  product 
A)  geography 
B)  function 
C)  interest 
D)  process 
E)  product

Which of the following statements is true regarding a bureaucracy?

Some individuals want work that makes minimal intellectual demands and provides the security of routine; for them, ________ is a source of job satisfaction.

According to the principle of unity of command, ________.

Which of the following terms refers to the way an organization transfers inputs into outputs?

Anna's company needs to dramatically cut costs, speed decision making, and increase flexibility. Which of the following structural decisions will help her achieve the desired objectives?

A ________ is consistent with recent efforts by companies to reduce costs, cut overhead, speed up decision making, increase flexibility, get closer to customers, and empower employees.

Which of the following is typically a characteristic of an organic model of organization?

Chain of command is a key element of an organization's structure. Which of the following key questions is addressed by this element?

Compare and contrast centralized and decentralized organizations.

A boundaryless organization strives to ________.

Which of the following is most likely to be a drawback of a virtual organization?

A boundaryless organization tries to flatten the hierarchy and minimizes status and rank.

Work specialization increases the time spent in changing tasks.

Narrow spans of control make vertical communication in the organization more complex.

Who coined the term "boundaryless organization?"

The key concept that underlies all bureaucracies is ________.

A mechanistic model is similar to a boundaryless organization.

A bureaucracy is characterized by decentralized authority and wider spans of control.

Which of the following types of organizational designs combines two forms of departmentalization, functional and product?

Proctor & Gamble has separate departments for Tide, Pampers, Charmin, and Pringles. This is an example of departmentalization by ________.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 15: Foundations of Organization Structure

Which of the following statements is true regarding a bureaucracy?

Some individuals want work that makes minimal intellectual demands and provides the security of routine; for them, ________ is a source of job satisfaction.

According to the principle of unity of command, ________.

Which of the following terms refers to the way an organization transfers inputs into outputs?

Anna's company needs to dramatically cut costs, speed decision making, and increase flexibility. Which of the following structural decisions will help her achieve the desired objectives?

A ________ is consistent with recent efforts by companies to reduce costs, cut overhead, speed up decision making, increase flexibility, get closer to customers, and empower employees.

Which of the following is typically a characteristic of an organic model of organization?

Chain of command is a key element of an organization's structure. Which of the following key questions is addressed by this element?

Compare and contrast centralized and decentralized organizations.

A boundaryless organization strives to ________.

Which of the following is most likely to be a drawback of a virtual organization?

A boundaryless organization tries to flatten the hierarchy and minimizes status and rank.

Work specialization increases the time spent in changing tasks.

Narrow spans of control make vertical communication in the organization more complex.

Who coined the term "boundaryless organization?"

The key concept that underlies all bureaucracies is ________.

A mechanistic model is similar to a boundaryless organization.

A bureaucracy is characterized by decentralized authority and wider spans of control.

Which of the following types of organizational designs combines two forms of departmentalization, functional and product?

Proctor & Gamble has separate departments for Tide, Pampers, Charmin, and Pringles. This is an example of departmentalization by ________.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters