Exam 1: What Is Organizational Behavior

Regina George works as a campaign manager in a not-for-profit organization in Hampshire. For the upcoming campaign against genetic engineering, she is networking with managers who are working on the issue of food safety. Through her network of contacts, she strives to gain information about the stakeholders in the food industry and other lobby groups. Which of the following roles is George most likely to be playing according to Mintzberg's classification of managerial roles?

One major study area of social psychology is change, how to implement it, and how to reduce barriers to its acceptance.

Which of the following is an example of a position in a service job?

The role of a(n) ________, according to Mintzberg's classification of managerial roles, is to transmit information to outsiders about an organization's plans, policies, actions, and results and one which serves as an expert in the organization's industry.

Samantha Reeves works as a sales manager at Synergy Bank. Explain the nature of tasks she would be performing according to Mintzberg's concept of leadership role.

________ are defined as people who oversee the activities of others and who are responsible for attaining goals in organizations.

How do Mintzberg's roles of a liaison, spokesperson, and entrepreneur differ from one another? Explain.

Which of the following is an example of an ethical dilemma?

Analyzing relationships, determining causes and effects, and basing conclusions on scientific evidence, all constitute aspects of ________ study.

Group functioning refers to the quantity and quality of a group's work output.

The job of a guest relations executive at a hotel is a kind of service job.

While sociology focuses on the individual, psychology studies people in relation to their social environment or culture.

Which of the following is true of contingency variables?

Entomology is the study of societies to learn about human beings and their activities.

________ variables are variables that moderate the relationship between two or more variables.

The ability to understand, communicate with, motivate, and support other people, both individually and in groups, may be defined as ________ .

According to Mintzberg, how does the monitor role differ from the disseminator role?

Which of the following determinants of behavior does organizational behavior study?

________ is an example of an outcome at the organizational level.

An organization is a consciously coordinated social unit composed of two or more people.