Exam 9: Foundations of Group Behavior

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Hubert Gray needs an instruction manual developed for his new product. This is the last step of the project and he has severe budget constraints. He needs a small team of technical writers to work together closely to write the manual on fairly short notice. He needs them to communicate ideas quickly, creatively, and affordably. Which of the following group techniques should Hubert consider?

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Describe the relationship between distinctiveness and group shift.

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Distinctiveness is a dimension of the social identity theory that refers to the tendency of in-group members to notice and emphasize identities that reflect how they are different from other groups. Group shift refers to a change between a group's decision and an individual decision that a member within the group would make; the shift can be toward either conservatism or greater risk but it generally is toward a more extreme version of the group's original position. One explanation for the phenomena of group shift is that people adopt extreme positions because they want to demonstrate how different they are from the out-group. Thus, group shift can be understood as an extreme attempt to promote the distinctiveness of the group in relation to out-groups.

The first phase of group development for temporary groups involves ________.

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Discuss the advantages and disadvantages of group decisions as compared to individual decisions.

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Jonas Wilkes has struggled for many years with tight finances at home. Throughout school and college, he worked really hard, earned the best grades, and prepared himself for a better life. By a better life, he meant a house in the uptown Wellington Road and a membership in the Diamond District Club where he envisions himself playing golf on weekends. The residents of Wellington Road and the members of Diamond District Club serve as a ________ for him.

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________ refers to the adjustment of one's behavior to align with the norms of the group.

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________ is defined as the tendency to see members of the group of which we are a part of as better than other people.

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Groupthink is a phenomenon that relates to the consensus norms.

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In-group favoritism does not adversely affect people of the out-group.

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Status refers to the ________.

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Which of the following is true with regard to deviant workplace behavior?

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Joe Sullivan and Mark Holland, members of the top management at EuAir, an European airlines, were preparing for a meeting to discuss strategies to combat the recent rise in fuel prices. Before the meeting began, Joe and Mark were discussing how oil prices significantly impact the health of the world economy. Joe spoke of how higher oil prices since 1999, partly the result of OPEC supply management policies, contributed to the global economic downturn in 2000-2001. Mark agreed but added that the right kind of strategy can help them overcome and even profitably use this opportunity for hiking fares. Which of the following statements, if true, would denote the occurrence of groupshift in Joe's opinions during the meeting?

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Which of the following is true regarding formal groups?

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Individual decisions are more time consuming than group decisions.

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List and briefly describe the stages in the five-stage model of group development.

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Important groups to which individuals belong or hope to belong are called nominal groups.

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Groupthink is most commonly seen in the group decision-making approach using ________.

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________ is defined as a phenomenon in which the norm for consensus overrides the realistic appraisal of alternative courses of action.

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Which of the following statements is true with regard to the punctuated-equilibrium model of group development?

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The chief advantage of the nominal group technique is that it permits the group to meet formally but does not restrict independent thinking, as does the interacting group.

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