Question 1

What role do you think the Warranty Act should play in new extended warranty scams.

Accepted Answer

If the Warranty Act is intended to set s

Question 2

Most consumers today understand that advertising attempts to persuade them.

Accepted Answer

A) True 
 B)False

Question 3

A guarantee that is explicitly offered at the time of sale is called a(n)

Accepted Answer

A) implicit warranty. 
B) express warranty. 
C) traditional warranty. 
D) extended warranty. 
A) implicit warranty. 
B) express warranty. 
C) traditional warranty. 
D) extended warranty.

Question 4

"Functional foods" are all the following except

Accepted Answer

A) yogurts that claim to ease constipation 
B) butter substitutes that reduce your cholesterol 
C) Tomato extracts that keep your skill young and ward off cancer 
D) foods that claim to negatively affect your health functioning 
A) yogurts that claim to ease constipation 
B) butter substitutes that reduce your cholesterol 
C) Tomato extracts that keep your skill young and ward off cancer 
D) foods that claim to negatively affect your health functioning

Question 5

The most recent trend in sex-appeal advertising campaigns is:

Accepted Answer

A) to target the Christian right. 
B) to target feminists. 
C) to target sex workers. 
D) to target younger and younger girls. 
A) to target the Christian right. 
B) to target feminists. 
C) to target sex workers. 
D) to target younger and younger girls.

Question 6

All of the following are significant issues in cigarette advertising except

Accepted Answer

A) promotion of a dangerous product. 
B) its aim at young audiences. 
C) its aim at less-educated consumer markets. 
D) its aim at less-developed countries. 
A) promotion of a dangerous product. 
B) its aim at young audiences. 
C) its aim at less-educated consumer markets. 
D) its aim at less-developed countries.

Question 7

Which of the following is not a problem associated with exaggerated claims?

Accepted Answer

A) They induce people to buy things that do them no good. 
B) They drive out good advertising. 
C) They generally cost more to produce. 
D) They result in a loss of advertising efficiency. 
A) They induce people to buy things that do them no good. 
B) They drive out good advertising. 
C) They generally cost more to produce. 
D) They result in a loss of advertising efficiency.

Question 8

The right to be heard was listed as part of the consumer's Magna Carta because

Accepted Answer

A) consumers should have a say in a store's hours of operations. 
B) many consumers felt that they could not effectively communicate their desires and grievances to businesses. 
C) everyone wants to feel that others listen to them. 
D) because business has refused to listen to customers. 
A) consumers should have a say in a store's hours of operations. 
B) many consumers felt that they could not effectively communicate their desires and grievances to businesses. 
C) everyone wants to feel that others listen to them. 
D) because business has refused to listen to customers.

Question 9

As the economy struggles to come out of the recession,consumers have become more cautious and selective about spending.

Accepted Answer

A) True 
 B)False

Question 10

The two major classifications of issues in the business/consumer relationship are

Accepted Answer

A) cost and safety. 
B) product information and the product itself. 
C) warranties and advertising. 
D) customer service and product safety. 
A) cost and safety. 
B) product information and the product itself. 
C) warranties and advertising. 
D) customer service and product safety.

Question 11

Information that communicates truths,and avoids exaggeration and innuendo is

Accepted Answer

A) adequate. 
B) accurate. 
C) ascetic. 
D) antithetical. 
A) adequate. 
B) accurate. 
C) ascetic. 
D) antithetical.

Question 12

Which of the following is not one of the rights in the consumer's Magna Carta?

Accepted Answer

A) right to safety 
B) right to be informed 
C) right to be protected 
D) right to choose 
A) right to safety 
B) right to be informed 
C) right to be protected 
D) right to choose

Question 13

The federal government's major body for ensuring that business lives up to its responsibilities is the

Accepted Answer

A) Interstate Commerce Commission. 
B) Federal Communications Commission. 
C) Federal Trade Commission. 
D) Consumer Protection Agency. 
A) Interstate Commerce Commission. 
B) Federal Communications Commission. 
C) Federal Trade Commission. 
D) Consumer Protection Agency.

Question 14

Free Press is

Accepted Answer

A) a coalition of 50 groups fighting product and plot placements. 
B) the Federal Communications Commission 
C) The Federal Trade Commission. 
D) A Consumer Protection Agency. 
A) a coalition of 50 groups fighting product and plot placements. 
B) the Federal Communications Commission 
C) The Federal Trade Commission. 
D) A Consumer Protection Agency.

Question 15

The consumer movement is still absolutely essential for achieving a fair and just marketplace for all consumers.

Accepted Answer

A) True 
 B)False

Question 16

Common consumer complaints include all of the following except

Accepted Answer

A) poor quality of products. 
B) lack of consumer credit. 
C) high prices. 
D) misleading packaging or labeling. 
A) poor quality of products. 
B) lack of consumer credit. 
C) high prices. 
D) misleading packaging or labeling.

Question 17

The Warranty Act

Accepted Answer

A) sets standards for what must be contained in a warranty and ease with which consumers must be able to understand it. 
B) says that any unconditional assurance must be promoted as a full warranty. 
C) says that full warranties do not have to include repair. 
D) says that shipping charges do not have to be included in a full warranty. 
A) sets standards for what must be contained in a warranty and ease with which consumers must be able to understand it. 
B) says that any unconditional assurance must be promoted as a full warranty. 
C) says that full warranties do not have to include repair. 
D) says that shipping charges do not have to be included in a full warranty.

Question 18

Words that are inherently vague,without being misleading are referred to as

Accepted Answer

A) weasel words. 
B) mildly deceptive. 
C) perceptively ambiguous. 
D) intentionally ambivalent. 
A) weasel words. 
B) mildly deceptive. 
C) perceptively ambiguous. 
D) intentionally ambivalent.

Question 19

The father of the consumer movement is

Accepted Answer

A) Ralph Nader. 
B) Dan Murtaugh. 
C) Michael Moore. 
D) Richard Nixon. 
A) Ralph Nader. 
B) Dan Murtaugh. 
C) Michael Moore. 
D) Richard Nixon.

Question 20

A consumer's right to choose refers to

Accepted Answer

A) his right to have an inventory of more than one to choose from. 
B) her right to decide what store to buy from. 
C) his right to eliminate products that do not meet his needs. 
D) the assurance that competition is working effectively. 
A) his right to have an inventory of more than one to choose from. 
B) her right to decide what store to buy from. 
C) his right to eliminate products that do not meet his needs. 
D) the assurance that competition is working effectively.

What role do you think the Warranty Act should play in new extended warranty scams.

Most consumers today understand that advertising attempts to persuade them.

A guarantee that is explicitly offered at the time of sale is called a(n)

"Functional foods" are all the following except

The most recent trend in sex-appeal advertising campaigns is:

All of the following are significant issues in cigarette advertising except

Which of the following is not a problem associated with exaggerated claims?

The right to be heard was listed as part of the consumer's Magna Carta because

As the economy struggles to come out of the recession,consumers have become more cautious and selective about spending.

The two major classifications of issues in the business/consumer relationship are

Information that communicates truths,and avoids exaggeration and innuendo is

Which of the following is not one of the rights in the consumer's Magna Carta?

The federal government's major body for ensuring that business lives up to its responsibilities is the

Free Press is

The consumer movement is still absolutely essential for achieving a fair and just marketplace for all consumers.

Common consumer complaints include all of the following except

The Warranty Act

Words that are inherently vague,without being misleading are referred to as

The father of the consumer movement is

A consumer's right to choose refers to

The Business and Society Relationship

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The Stoikt:holdc:r Approach to Businssotit:l, and Elhics

Corporate Governance: Founda Tion31 Luet

Strategic F Anagen1ent and Corpor3te Public Policy

Lss-Ue, Risk, and Crisis Tanage1ucnt

Busi Ness Ethics Fundamentals

Personal Aud Organizational Ethics

Business Ethics and Technology

Ethical Issues in the Global Arena

Business, Go,crnmcnl, and Rcgulation

Business Influence on Gocrnment and Public Policy

Consu1ner Stakeholders:product and Service Lssues

Sustolinability and the Naturnl Enironmenl

Buiiinc11s Iand Community Stakcholdn1

Employee Stolkeholders and Vorkplace Jssud

Employtt Stnkcholdcr11: Privacy, Safcty, and Tlcalth

E1nploy 1ncnt Discrhnination and Affir1native Action

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Exam 13: Consun1er Stakeholders:information Issues and Responses

What role do you think the Warranty Act should play in new extended warranty scams.

Most consumers today understand that advertising attempts to persuade them.

A guarantee that is explicitly offered at the time of sale is called a(n)

"Functional foods" are all the following except

The most recent trend in sex-appeal advertising campaigns is:

All of the following are significant issues in cigarette advertising except

Which of the following is not a problem associated with exaggerated claims?

The right to be heard was listed as part of the consumer's Magna Carta because

As the economy struggles to come out of the recession,consumers have become more cautious and selective about spending.

The two major classifications of issues in the business/consumer relationship are

Information that communicates truths,and avoids exaggeration and innuendo is

Which of the following is not one of the rights in the consumer's Magna Carta?

The federal government's major body for ensuring that business lives up to its responsibilities is the

Free Press is

The consumer movement is still absolutely essential for achieving a fair and just marketplace for all consumers.

Common consumer complaints include all of the following except

The Warranty Act

Words that are inherently vague,without being misleading are referred to as

The father of the consumer movement is

A consumer's right to choose refers to

The Business and Society Relationship

Orporate Citi7cnship: Social Responsibility Ferformancc, Sustolinability

The Stoikt:holdc:r Approach to Businssotit:l, and Elhics

Corporate Governance: Founda Tion31 Luet

Strategic F Anagen1ent and Corpor3te Public Policy

Lss-Ue, Risk, and Crisis Tanage1ucnt

Busi Ness Ethics Fundamentals

Personal Aud Organizational Ethics

Business Ethics and Technology

Ethical Issues in the Global Arena

Business, Go,crnmcnl, and Rcgulation

Business Influence on Gocrnment and Public Policy

Consu1ner Stakeholders:product and Service Lssues

Sustolinability and the Naturnl Enironmenl

Buiiinc11s Iand Community Stakcholdn1

Employee Stolkeholders and Vorkplace Jssud

Employtt Stnkcholdcr11: Privacy, Safcty, and Tlcalth

E1nploy 1ncnt Discrhnination and Affir1native Action

Filters