Question 1

Which term refers to the ability to construct a variety of frameworks for viewing an issue?

Accepted Answer

A)  perception checking 
B)  cognitive complexity 
C)  the pillow method 
D)  empathy 
A)  perception checking 
B)  cognitive complexity 
C)  the pillow method 
D)  empathy

Question 2

Your textbook highlighted the personal story of Christa Kilvington.Christa discusses how different people talk to her based on what they know about her.Why does Christa believe she is being treated disrespectfully by some people?

Accepted Answer

A)  because she is a racial visible minority 
B)  because of her sexual orientation 
C)  because of her sex 
D)  because of her income level 
A)  because she is a racial visible minority 
B)  because of her sexual orientation 
C)  because of her sex 
D)  because of her income level

Question 3

According to the textbook,personal odours play a key role in the communication of some cultures.Anthropologist Edward Hall describes how visiting North American diplomats tend to put on their best manners and avoid breathing in people's faces.What would the action of the North American diplomats communicate to people from a Middle Eastern country?

Accepted Answer

A)  dishonesty 
B)  power 
C)  respect 
D)  shame 
A)  dishonesty 
B)  power 
C)  respect 
D)  shame

Question 4

Match each of the descriptions below with the term it best describes.
-You show you're sorry that your friend was robbed.

Accepted Answer

A) self-serving bias 
B) attribution 
C) empathy 
D) organization 
E) sympathy 
A) self-serving bias 
B) attribution 
C) empathy 
D) organization 
E) sympathy

Question 5

Which term refers to the tendency to interpret and explain information in a way that casts the perceiver in the most favourable manner?

Accepted Answer

A)  self-serving bias 
B)  situational constraints 
C)  the needs and biases of others 
D)  attribution 
A)  self-serving bias 
B)  situational constraints 
C)  the needs and biases of others 
D)  attribution

Question 6

The nursing team on the oncology unit has won the "Superteam Hospital Award." According to the textbook,what are the characteristics that make them a superteam?

Accepted Answer

A)  They are success-driven, committed to quality, flexible but consistent, leader valuing, and people valuing. 
B)  Everyone works hard and supports each other. 
C)  They have been injury-free for the past year and everyone is very contentious about safety. 
D)  They have the lowest number of sick days used over the past year. 
A)  They are success-driven, committed to quality, flexible but consistent, leader valuing, and people valuing. 
B)  Everyone works hard and supports each other. 
C)  They have been injury-free for the past year and everyone is very contentious about safety. 
D)  They have the lowest number of sick days used over the past year.

Question 7

The sensory data we receive are the same for all of us; perceptual differences occur only after we begin to interpret those data.

Accepted Answer

A) True 
 B)False

Question 8

Harold judges Ahmet harshly when he makes a mistake at work and he complains that Ahmet never listens.Recently Harold made a mistake at work and he believed that his mistake was due to unclear directions.Which attribution error is this an example of?

Accepted Answer

A)  assuming that others are similar to us 
B)  halo effect 
C)  devil effect 
D)  self-serving bias 
A)  assuming that others are similar to us 
B)  halo effect 
C)  devil effect 
D)  self-serving bias

Question 9

At what position of the Pillow Method do you change from a self-centred perspective to one that considers the other person's perspective?

Accepted Answer

A)  Both right, both wrong. 
B)  You're right, I'm wrong. 
C)  There is truth in all perspectives. 
D)  The issue isn't as important as it seems to me. 
A)  Both right, both wrong. 
B)  You're right, I'm wrong. 
C)  There is truth in all perspectives. 
D)  The issue isn't as important as it seems to me.

Question 10

Match each of the perceptual schema examples below with constructs that describe it.
-Armand decided Jutta was insecure when he heard her ask for help twice.

Accepted Answer

A)  physical construct 
B)  role construct 
C)  interaction construct 
D)  psychological construct 
E)  membership construct 
A)  physical construct 
B)  role construct 
C)  interaction construct 
D)  psychological construct 
E)  membership construct

Question 11

What is the process of attaching meaning to behaviour?

Accepted Answer

A)  inaccurate perception 
B)  halo effect 
C)  attribution 
D)  stereotyping 
A)  inaccurate perception 
B)  halo effect 
C)  attribution 
D)  stereotyping

Question 12

Which statement best describes sympathy?

Accepted Answer

A)  It involves feeling sorry for the other person. 
B)  It involves understanding the other's feelings. 
C)  It involves agreeing with the other's point of view. 
D)  It involves having compassion for the other person. 
A)  It involves feeling sorry for the other person. 
B)  It involves understanding the other's feelings. 
C)  It involves agreeing with the other's point of view. 
D)  It involves having compassion for the other person.

Question 13

Identical foods can actually taste different to various individuals.

Accepted Answer

A) True 
 B)False

Question 14

Match each of the descriptions below with the term it best describes.
-You think your new love is cute and thus also smart,friendly,clever,and humorous.

Accepted Answer

A)  attribution 
B)  negotiation 
C)  punctuation 
D)  selection 
E)  self-serving bias 
A)  attribution 
B)  negotiation 
C)  punctuation 
D)  selection 
E)  self-serving bias

Question 15

In Indigenous cultures time is seen as experiential in nature; there is no particular time,only what is occurring in the moment.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following will using a perception check help prevent?

Accepted Answer

A)  physiological noise 
B)  excessive feedback 
C)  inaccurate decoding of messages 
D)  negative self-fulfilling prophecies 
A)  physiological noise 
B)  excessive feedback 
C)  inaccurate decoding of messages 
D)  negative self-fulfilling prophecies

Question 17

Melanie is a police officer and has seen a lot of crime and challenging behaviour from people throughout her career.She has come to believe that people can't be trusted.This is an example of Melanie's relational role influencing her perception.

Accepted Answer

A) True 
 B)False

Question 18

What is necessary in order to best understand another person's perception of a problem?

Accepted Answer

A)  Talk with the person. 
B)  Assume that person's social role. 
C)  Spend time in that person's culture or subculture. 
D)  Experience that person's physiological differences. 
A)  Talk with the person. 
B)  Assume that person's social role. 
C)  Spend time in that person's culture or subculture. 
D)  Experience that person's physiological differences.

Question 19

Perceptual schemata are used to organize raw data.

Accepted Answer

A) True 
 B)False

Question 20

Which factors influences the way we interpret behaviour?

Accepted Answer

A)  expectations 
B)  self-disclosure 
C)  punctuation 
D)  selection 
A)  expectations 
B)  self-disclosure 
C)  punctuation 
D)  selection

Which term refers to the ability to construct a variety of frameworks for viewing an issue?

Your textbook highlighted the personal story of Christa Kilvington.Christa discusses how different people talk to her based on what they know about her.Why does Christa believe she is being treated disrespectfully by some people?

Match each of the descriptions below with the term it best describes. -You show you're sorry that your friend was robbed.

Which term refers to the tendency to interpret and explain information in a way that casts the perceiver in the most favourable manner?

The nursing team on the oncology unit has won the "Superteam Hospital Award." According to the textbook,what are the characteristics that make them a superteam?

The sensory data we receive are the same for all of us; perceptual differences occur only after we begin to interpret those data.

Harold judges Ahmet harshly when he makes a mistake at work and he complains that Ahmet never listens.Recently Harold made a mistake at work and he believed that his mistake was due to unclear directions.Which attribution error is this an example of?

At what position of the Pillow Method do you change from a self-centred perspective to one that considers the other person's perspective?

Match each of the perceptual schema examples below with constructs that describe it. -Armand decided Jutta was insecure when he heard her ask for help twice.

What is the process of attaching meaning to behaviour?

Which statement best describes sympathy?

Identical foods can actually taste different to various individuals.

Match each of the descriptions below with the term it best describes. -You think your new love is cute and thus also smart,friendly,clever,and humorous.

In Indigenous cultures time is seen as experiential in nature; there is no particular time,only what is occurring in the moment.

Which of the following will using a perception check help prevent?

Melanie is a police officer and has seen a lot of crime and challenging behaviour from people throughout her career.She has come to believe that people can't be trusted.This is an example of Melanie's relational role influencing her perception.

What is necessary in order to best understand another person's perception of a problem?

Perceptual schemata are used to organize raw data.

Which factors influences the way we interpret behaviour?

A First Look at Interpersonal Communications

Communication and Identity: Creating and Presenting the Self

Emotions: Feeling, Thinking, and Communicating

Language: Barrier and Bridge

Nonverbal Communication: Messages Beyond Words

Listening: More Than Meets the Ear

Communication and Relational Dynamics

Improving Communication Climates

Managing Interpersonal Conflicts

Filters

Exam 3: Perception: What You See Is What You Get

Which term refers to the ability to construct a variety of frameworks for viewing an issue?

Your textbook highlighted the personal story of Christa Kilvington.Christa discusses how different people talk to her based on what they know about her.Why does Christa believe she is being treated disrespectfully by some people?

Match each of the descriptions below with the term it best describes. -You show you're sorry that your friend was robbed.

Which term refers to the tendency to interpret and explain information in a way that casts the perceiver in the most favourable manner?

The nursing team on the oncology unit has won the "Superteam Hospital Award." According to the textbook,what are the characteristics that make them a superteam?

The sensory data we receive are the same for all of us; perceptual differences occur only after we begin to interpret those data.

Harold judges Ahmet harshly when he makes a mistake at work and he complains that Ahmet never listens.Recently Harold made a mistake at work and he believed that his mistake was due to unclear directions.Which attribution error is this an example of?

At what position of the Pillow Method do you change from a self-centred perspective to one that considers the other person's perspective?

Match each of the perceptual schema examples below with constructs that describe it. -Armand decided Jutta was insecure when he heard her ask for help twice.

What is the process of attaching meaning to behaviour?

Which statement best describes sympathy?

Identical foods can actually taste different to various individuals.

Match each of the descriptions below with the term it best describes. -You think your new love is cute and thus also smart,friendly,clever,and humorous.

In Indigenous cultures time is seen as experiential in nature; there is no particular time,only what is occurring in the moment.

Which of the following will using a perception check help prevent?

Melanie is a police officer and has seen a lot of crime and challenging behaviour from people throughout her career.She has come to believe that people can't be trusted.This is an example of Melanie's relational role influencing her perception.

What is necessary in order to best understand another person's perception of a problem?

Perceptual schemata are used to organize raw data.

Which factors influences the way we interpret behaviour?

A First Look at Interpersonal Communications

Communication and Identity: Creating and Presenting the Self

Emotions: Feeling, Thinking, and Communicating

Language: Barrier and Bridge

Nonverbal Communication: Messages Beyond Words

Listening: More Than Meets the Ear

Communication and Relational Dynamics

Improving Communication Climates

Managing Interpersonal Conflicts

Filters