Question 1

Which main business function is responsible for maintaining employee records?

Accepted Answer

A) Sales and marketing 
B) Human resources 
C) Finance and accounting 
D) Manufacturing and production 
E) Middle management 
A) Sales and marketing 
B) Human resources 
C) Finance and accounting 
D) Manufacturing and production 
E) Middle management

Question 2

Private business investment in information technology constituted 55 percent of all invested capital in 2017.

Accepted Answer

A) True 
 B)False

Question 3

UPS's use of web-based tools that allow customers to embed UPS functions such as tracking and cost calculations into their own website is an information systems solution used to achieve customer intimacy.

Accepted Answer

A) True 
 B)False

Question 4

Creating a marketing plan is not an example of a business process.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is an example of a social complementary asset?

Accepted Answer

A) Technology and service firms in adjacent markets 
B) Training programs 
C) Distributed decision-making rights 
D) Incentives for management innovation 
E) A strong IS development team 
A) Technology and service firms in adjacent markets 
B) Training programs 
C) Distributed decision-making rights 
D) Incentives for management innovation 
E) A strong IS development team

Question 6

Personnel who design new products or services for a firm belong to which level of a business hierarchy?

Accepted Answer

A) Middle management 
B) Production workers 
C) Knowledge workers 
D) Data workers 
E) Service workers 
A) Middle management 
B) Production workers 
C) Knowledge workers 
D) Data workers 
E) Service workers

Question 7

Which of the following may lead to competitive advantage? 1.New products,services,and business models;
2)Charging less for superior products;
3)Responding to customers in real time

Accepted Answer

A) 1 only 
B) 1 and 2 
C) 2 and 3 
D) 1 and 3 
E) 1,2,and 3 
A) 1 only 
B) 1 and 2 
C) 2 and 3 
D) 1 and 3 
E) 1,2,and 3

Question 8

You are a marketing manager for a national movie theater chain.Give an example of data that your department could use for creating meaningful information.What type of information could that data produce?

Accepted Answer

Movie ticket sales from indivi

Question 9

You work for an auto manufacturer and distributor.How could you use information systems to achieve greater customer intimacy?

Accepted Answer

You could create a website that allows c

Question 10

Intranets link different systems and networks within a firm.

Accepted Answer

A) True 
 B)False

Question 11

In a business hierarchy,which of the following levels is responsible for monitoring the daily activities of the business?

Accepted Answer

A) Middle management 
B) Service workers 
C) Production management 
D) Operational management 
E) Knowledge workers 
A) Middle management 
B) Service workers 
C) Production management 
D) Operational management 
E) Knowledge workers

Question 12

What are complementary assets and how does investment in them impact returns on technology investments?

Accepted Answer

Complementary assets are those assets re

Question 13

What is the single most important theme of the book?

Accepted Answer

The single most important theme of the b

Question 14

Information systems literacy focuses primarily on knowledge of information technology.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is a private corporate network extended to authorized users outside the organization?

Accepted Answer

A) An intranet 
B) The World Wide Web 
C) The Internet 
D) An extranet 
E) FTP 
A) An intranet 
B) The World Wide Web 
C) The Internet 
D) An extranet 
E) FTP

Question 16

Maintaining the organization's financial records is a central purpose of which main business function?

Accepted Answer

A) Manufacturing and accounting 
B) Finance and accounting 
C) Sales and manufacturing 
D) Finance and sales 
E) Human resources 
A) Manufacturing and accounting 
B) Finance and accounting 
C) Sales and manufacturing 
D) Finance and sales 
E) Human resources

Question 17

The three main dimensions of information systems are management,organizations,and information technology.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following deals with behavioral issues as well as technical issues surrounding the development,use,and impact of information systems used by managers and employees in the firm?

Accepted Answer

A) Information systems literacy 
B) Information systems architecture 
C) Business processes 
D) Information technology infrastructure 
E) Management information systems 
A) Information systems literacy 
B) Information systems architecture 
C) Business processes 
D) Information technology infrastructure 
E) Management information systems

Question 19

All of the following are examples of environmental actors in an information system except:

Accepted Answer

A) competitors. 
B) regulatory agencies. 
C) customers. 
D) suppliers. 
E) sales force. 
A) competitors. 
B) regulatory agencies. 
C) customers. 
D) suppliers. 
E) sales force.

Question 20

In a hierarchical organization,the upper level consists of:

Accepted Answer

A) scientists. 
B) senior management. 
C) professional employees. 
D) data workers. 
E) knowledge workers. 
A) scientists. 
B) senior management. 
C) professional employees. 
D) data workers. 
E) knowledge workers.

Which main business function is responsible for maintaining employee records?

Private business investment in information technology constituted 55 percent of all invested capital in 2017.

UPS's use of web-based tools that allow customers to embed UPS functions such as tracking and cost calculations into their own website is an information systems solution used to achieve customer intimacy.

Creating a marketing plan is not an example of a business process.

Which of the following is an example of a social complementary asset?

Personnel who design new products or services for a firm belong to which level of a business hierarchy?

Which of the following may lead to competitive advantage? 1.New products,services,and business models; 2)Charging less for superior products; 3)Responding to customers in real time

You are a marketing manager for a national movie theater chain.Give an example of data that your department could use for creating meaningful information.What type of information could that data produce?

You work for an auto manufacturer and distributor.How could you use information systems to achieve greater customer intimacy?

Intranets link different systems and networks within a firm.

In a business hierarchy,which of the following levels is responsible for monitoring the daily activities of the business?

What are complementary assets and how does investment in them impact returns on technology investments?

What is the single most important theme of the book?

Information systems literacy focuses primarily on knowledge of information technology.

Which of the following is a private corporate network extended to authorized users outside the organization?

Maintaining the organization's financial records is a central purpose of which main business function?

The three main dimensions of information systems are management,organizations,and information technology.

Which of the following deals with behavioral issues as well as technical issues surrounding the development,use,and impact of information systems used by managers and employees in the firm?

All of the following are examples of environmental actors in an information system except:

In a hierarchical organization,the upper level consists of:

Global E-Business and Collaboration

Information Systems,organizations,and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence:

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy:

E-Commerce: Digital Markets, digital Goods

Managing Knowledge and Artificial Intelligence

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 1: Information Systems in Global Business Today

Which main business function is responsible for maintaining employee records?

Private business investment in information technology constituted 55 percent of all invested capital in 2017.

UPS's use of web-based tools that allow customers to embed UPS functions such as tracking and cost calculations into their own website is an information systems solution used to achieve customer intimacy.

Creating a marketing plan is not an example of a business process.

Which of the following is an example of a social complementary asset?

Personnel who design new products or services for a firm belong to which level of a business hierarchy?

Which of the following may lead to competitive advantage? 1.New products,services,and business models; 2)Charging less for superior products; 3)Responding to customers in real time

You are a marketing manager for a national movie theater chain.Give an example of data that your department could use for creating meaningful information.What type of information could that data produce?

You work for an auto manufacturer and distributor.How could you use information systems to achieve greater customer intimacy?

Intranets link different systems and networks within a firm.

In a business hierarchy,which of the following levels is responsible for monitoring the daily activities of the business?

What are complementary assets and how does investment in them impact returns on technology investments?

What is the single most important theme of the book?

Information systems literacy focuses primarily on knowledge of information technology.

Which of the following is a private corporate network extended to authorized users outside the organization?

Maintaining the organization's financial records is a central purpose of which main business function?

The three main dimensions of information systems are management,organizations,and information technology.

Which of the following deals with behavioral issues as well as technical issues surrounding the development,use,and impact of information systems used by managers and employees in the firm?

All of the following are examples of environmental actors in an information system except:

In a hierarchical organization,the upper level consists of:

Global E-Business and Collaboration

Information Systems,organizations,and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence:

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy:

E-Commerce: Digital Markets, digital Goods

Managing Knowledge and Artificial Intelligence

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters