Exam 11: Separating and Retaining Employees

Retaining top performers is not always easy because ________ for high-demand positions, such as software engineers, from other companies has become the norm.

In terms of job dissatisfaction, an employee who calls in sick or arrives to work late is engaging in

Deepak, a trainee at NextGen Corp., is known among his colleagues for his arrogance, rude behavior, and short-tempered nature. His supervisor, Garin, does not feel like Deepak is performing well and wants to fire him. However, Marissa, the manager of the HR department, advises Garin to rethink his decision in order to avoid the possibility of Deepak reacting violently or filing a lawsuit when he receives the news. In this scenario, which situation is most likely to result in an amicable discharge of Deepak from NextGen Corp.?

Which situation is an example of involuntary turnover?

If peer review does not lead to a compromise, a neutral party from outside the organization hears the case and tries to resolve the conflict and attempts to reach a compromise. This process is called

Promoting employee engagement is a way to improve all of the following EXCEPT

Eva, an employee at Value Hardware, is regularly late for work and takes excessive sick days. In this scenario, which type of job withdrawal is Eva experiencing?

A perception of ________ is a judgment that the organization carried out its actions in a manner that took the employee's feelings into account.

Henry, an employee at Marine Corp., is known for his short temper. One morning, he gets into a heated argument with one of his supervisors and responds with hostility. Rather than immediately terminating Henry, his manager, Evelyn, calls him in for a discussion. Evelyn treats Henry with dignity and respect, listening to what he has to say about the incident. This scenario can be best categorized as one that uses

Under federal law, any U.S. employer that is planning layoffs must give employees 60 days' notice of the layoffs.

The two types of people in the organization who most affect an individual's job satisfaction are

Ryan, an employee at GoBiz Inc., is known for his short-tempered and argumentative nature. During a heated exchange at work one day, Ryan makes a derogatory gesture toward his manager, which causes Ryan to be fired. This scenario is an example of

With which step does the progressive discipline process end?

Heidi is a single mother who works full-time and attends to the needs of her two young children. She often feels a lot of pressure in balancing her work and looking after her children. What is Heidi experiencing?

Tracey, an employee at Holander Holdings, was suspended for two weeks for drug use. Six months later, she was fired from the job because her productivity did not show any improvement even after undergoing treatment for drug use. Which form of discharge did Tracey experience?

Foreign assignments can be highly disruptive to family members, and the resulting role ________ is the top reason that people quit overseas assignments.

________ is a process for resolving disagreements by taking them to a panel composed of representatives from the organization at the same levels as the people in the dispute.

Braden was recently told by senior management that they expected him to exercise more authority and leadership with his work group. Just two days prior to that, his team told him that while they appreciated the initiative he demonstrated, they expected him to be less authoritative and more democratic in the future. The term that best describes what Braden is experiencing is

Personal dispositions do not play a role in creating job satisfaction.

Job satisfaction is always based on an objective and complete measurement of the situation and not on perception.