Question 1

When systems are created rapidly,without a formal development methodology

Accepted Answer

A) end users can take over the work of IT specialists. 
B) the organization quickly outgrows the new system. 
C) hardware,software,and quality standards are less important. 
D) testing and documentation may be inadequate. 
E) IT specialists dominate the design of the system. 
A) end users can take over the work of IT specialists. 
B) the organization quickly outgrows the new system. 
C) hardware,software,and quality standards are less important. 
D) testing and documentation may be inadequate. 
E) IT specialists dominate the design of the system.

Question 2

A bank has reworked its mortgage application process so that several steps are handled by computer software,and some steps are combined to reduce bottlenecks in processing.The goal is to gradually improve its efficiency over time.This is an example of

Accepted Answer

A) automation. 
B) rationalization of procedures. 
C) paradigm shift. 
D) business process redesign. 
E) organizational change. 
A) automation. 
B) rationalization of procedures. 
C) paradigm shift. 
D) business process redesign. 
E) organizational change.

Question 3

What is the greatest barrier to successful business process change?

Accepted Answer

A) ineffective project management 
B) usability of implemented solution 
C) selecting the correct process to change 
D) organizational change 
E) poor choice of technology 
A) ineffective project management 
B) usability of implemented solution 
C) selecting the correct process to change 
D) organizational change 
E) poor choice of technology

Question 4

CASE tools facilitate the creation of clear documentation and the coordination of team development efforts.

Accepted Answer

A) True 
 B)False

Question 5

In automation

Accepted Answer

A) business processes are simplified. 
B) business processes are reorganized to cut waste and eliminate repetitive,paper-intensive tasks. 
C) standard operating procedures are streamlined to remove bottlenecks. 
D) employees are enabled to perform their tasks more efficiently. 
E) business processes are eliminated. 
A) business processes are simplified. 
B) business processes are reorganized to cut waste and eliminate repetitive,paper-intensive tasks. 
C) standard operating procedures are streamlined to remove bottlenecks. 
D) employees are enabled to perform their tasks more efficiently. 
E) business processes are eliminated.

Question 6

________ provide(s)a detailed statement of the information needs that a new system must satisfy; identifies who needs what information,and when,where,and how the information is needed.

Accepted Answer

A) Systems analysis and design document 
B) Information requirements 
C) A data flow diagram 
D) Feasibility study 
E) Request for proposal 
A) Systems analysis and design document 
B) Information requirements 
C) A data flow diagram 
D) Feasibility study 
E) Request for proposal

Question 7

You are consulting for the information technology division of a state university to guide and facilitate the design of a new system for handling college applications,which has previously been handled entirely with a paper-based process.They would like to set up a system by which prospective students can apply online.Describe in detail their first steps and any studies they should perform before designing the new information system.

Accepted Answer

Student answers will vary,but should inc

Question 8

A(n)________ is an organizational change that involves rethinking the nature of the business and the nature of the organization itself.

Accepted Answer

A) automation program 
B) rationalization program 
C) systems analysis and design 
D) paradigm shift 
E) business process redesign program 
A) automation program 
B) rationalization program 
C) systems analysis and design 
D) paradigm shift 
E) business process redesign program

Question 9

________ is the process of changing from the old system to the new system.

Accepted Answer

A) Implementation 
B) Conversion 
C) Systems analysis and design 
D) Programming 
E) End user involvement 
A) Implementation 
B) Conversion 
C) Systems analysis and design 
D) Programming 
E) End user involvement

Question 10

What is the business importance of managing the quality of business processes? Describe two methods of quality management.

Accepted Answer

Quality management is one area of contin

Question 11

The process of creating workable information systems in a very short period of time is called

Accepted Answer

A) RAD. 
B) JAD. 
C) prototyping. 
D) systems analysis and design. 
E) end user design. 
A) RAD. 
B) JAD. 
C) prototyping. 
D) systems analysis and design. 
E) end user design.

Question 12

The oldest method for building information systems is prototyping.

Accepted Answer

A) True 
 B)False

Question 13

Compared to the use of proprietary components,Web services promise to be less expensive and less difficult to implement because of

Accepted Answer

A) their ability to integrate seamlessly with legacy systems. 
B) their ability to enable communication among different systems using universal standards. 
C) the ubiquity of the Internet. 
D) the ability to reuse Web services components. 
E) their use of custom programming. 
A) their ability to integrate seamlessly with legacy systems. 
B) their ability to enable communication among different systems using universal standards. 
C) the ubiquity of the Internet. 
D) the ability to reuse Web services components. 
E) their use of custom programming.

Question 14

Transferring data from a legacy system to the new system would be defined by which category of system design specifications?

Accepted Answer

A) input 
B) database 
C) manual procedures 
D) conversion 
E) implementation 
A) input 
B) database 
C) manual procedures 
D) conversion 
E) implementation

Question 15

Organizations will adjust to new information systems without any special efforts if the system is a good system to begin with.

Accepted Answer

A) True 
 B)False

Question 16

The four kinds of structural organizational change enabled by IT,in order from least to most risky,are

Accepted Answer

A) rationalization,automation,reengineering,and redesigning. 
B) rationalization,automation,reengineering,and paradigm shift. 
C) automation,rationalization,redesigning,and paradigm shift. 
D) automation,redesigning,restructuring,and paradigm shift. 
E) paradigm shift,reengineering,rationalization,and automation. 
A) rationalization,automation,reengineering,and redesigning. 
B) rationalization,automation,reengineering,and paradigm shift. 
C) automation,rationalization,redesigning,and paradigm shift. 
D) automation,redesigning,restructuring,and paradigm shift. 
E) paradigm shift,reengineering,rationalization,and automation.

Question 17

Prototyping is more iterative than the conventional lifecycle.

Accepted Answer

A) True 
 B)False

Question 18

The idea that the achievement of quality control is an end in itself describes a main concept of

Accepted Answer

A) BPM. 
B) BPR. 
C) six sigma. 
D) TQM. 
E) systems analysis and design. 
A) BPM. 
B) BPR. 
C) six sigma. 
D) TQM. 
E) systems analysis and design.

Question 19

List and describe at least nine factors considered in the design specifications for a new system.Give at least two examples for each one.

Accepted Answer

•Output.Medium,content,timing
•Input.Ori

Question 20

You are an IT project manager for an advertising firm.The firm wishes to create an online tool that will be used to survey focus group reactions to products in development.The most important consideration for the firm is being able to offer the tool as soon as possible as a new corporate service.However,you know that many of the senior managers that are business owners of this project have difficulty in understanding technical or software development issues,and are likely to change their requirements during the course of development.What development method would be most successful for this project?

Accepted Answer

A) RAD 
B) JAD 
C) end-user development 
D) prototyping 
E) traditional 
A) RAD 
B) JAD 
C) end-user development 
D) prototyping 
E) traditional

When systems are created rapidly,without a formal development methodology

A bank has reworked its mortgage application process so that several steps are handled by computer software,and some steps are combined to reduce bottlenecks in processing.The goal is to gradually improve its efficiency over time.This is an example of

What is the greatest barrier to successful business process change?

CASE tools facilitate the creation of clear documentation and the coordination of team development efforts.

In automation

________ provide(s)a detailed statement of the information needs that a new system must satisfy; identifies who needs what information,and when,where,and how the information is needed.

A(n)________ is an organizational change that involves rethinking the nature of the business and the nature of the organization itself.

________ is the process of changing from the old system to the new system.

What is the business importance of managing the quality of business processes? Describe two methods of quality management.

The process of creating workable information systems in a very short period of time is called

The oldest method for building information systems is prototyping.

Compared to the use of proprietary components,Web services promise to be less expensive and less difficult to implement because of

Transferring data from a legacy system to the new system would be defined by which category of system design specifications?

Organizations will adjust to new information systems without any special efforts if the system is a good system to begin with.

The four kinds of structural organizational change enabled by IT,in order from least to most risky,are

Prototyping is more iterative than the conventional lifecycle.

The idea that the achievement of quality control is an end in itself describes a main concept of

List and describe at least nine factors considered in the design specifications for a new system.Give at least two examples for each one.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Managing Projects

Managing Global Systems

Filters

Exam 13: Building Information Systems

When systems are created rapidly,without a formal development methodology

A bank has reworked its mortgage application process so that several steps are handled by computer software,and some steps are combined to reduce bottlenecks in processing.The goal is to gradually improve its efficiency over time.This is an example of

What is the greatest barrier to successful business process change?

CASE tools facilitate the creation of clear documentation and the coordination of team development efforts.

In automation

________ provide(s)a detailed statement of the information needs that a new system must satisfy; identifies who needs what information,and when,where,and how the information is needed.

A(n)________ is an organizational change that involves rethinking the nature of the business and the nature of the organization itself.

________ is the process of changing from the old system to the new system.

What is the business importance of managing the quality of business processes? Describe two methods of quality management.

The process of creating workable information systems in a very short period of time is called

The oldest method for building information systems is prototyping.

Compared to the use of proprietary components,Web services promise to be less expensive and less difficult to implement because of

Transferring data from a legacy system to the new system would be defined by which category of system design specifications?

Organizations will adjust to new information systems without any special efforts if the system is a good system to begin with.

The four kinds of structural organizational change enabled by IT,in order from least to most risky,are

Prototyping is more iterative than the conventional lifecycle.

The idea that the achievement of quality control is an end in itself describes a main concept of

List and describe at least nine factors considered in the design specifications for a new system.Give at least two examples for each one.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Managing Projects

Managing Global Systems

Filters