Question 1

Transnational firms have

Accepted Answer

A) no single national headquarters but many regional headquarters and perhaps a world headquarters. 
B) headquarters in each country where they do business. 
C) headquarters in the home country with smaller headquarters around the world. 
D) no single headquarters. 
E) a centralized headquarters but not in the home country. 
A) no single national headquarters but many regional headquarters and perhaps a world headquarters. 
B) headquarters in each country where they do business. 
C) headquarters in the home country with smaller headquarters around the world. 
D) no single headquarters. 
E) a centralized headquarters but not in the home country.

Question 2

Which types of systems are widely used by manufacturing and distribution firms to connect to suppliers on a global basis?

Accepted Answer

A) TPS systems 
B) EDI systems 
C) CRM systems 
D) enterprise systems 
E) management information systems 
A) TPS systems 
B) EDI systems 
C) CRM systems 
D) enterprise systems 
E) management information systems

Question 3

Japanese consumers who only want to purchase products made in Japan are an example of

Accepted Answer

A) cultural particularism. 
B) political culture. 
C) universal global attitudes. 
D) different laws in different countries. 
E) different business standards. 
A) cultural particularism. 
B) political culture. 
C) universal global attitudes. 
D) different laws in different countries. 
E) different business standards.

Question 4

A global firm can develop transnational centers of excellence as an effective technique to

Accepted Answer

A) ensure connectivity between regional systems. 
B) encourage user support of global systems. 
C) effectively identify global business processes. 
D) develop a merit-based hierarchy among regional groups. 
E) identify who opposes the proposed global changes. 
A) ensure connectivity between regional systems. 
B) encourage user support of global systems. 
C) effectively identify global business processes. 
D) develop a merit-based hierarchy among regional groups. 
E) identify who opposes the proposed global changes.

Question 5

Which of the following is not one of the principal problems of international networks?

Accepted Answer

A) network capacity 
B) poor quality of international service 
C) network standards 
D) regulatory constraints 
E) installation delays 
A) network capacity 
B) poor quality of international service 
C) network standards 
D) regulatory constraints 
E) installation delays

Question 6

What are the four specific types of business challenges to global business systems? Which one do you think will be easiest to solve? Why?

Accepted Answer

•Standards: Different EDI,e-mail,telecom

Question 7

You work for a business consulting firm,and you have been asked to advise Bamboo Home,a home furniture retailer on implementing a global information systems.What general benefits can Bamboo Home expect from a globalized system?

Accepted Answer

Benefits in globalizing include superior

Question 8

A company that controls finances in the home country and decentralizes production,sales,and marketing operations to other countries is using a ________ strategy.

Accepted Answer

A) domestic exporter 
B) franchising 
C) transnational 
D) multinational 
E) conglomerate 
A) domestic exporter 
B) franchising 
C) transnational 
D) multinational 
E) conglomerate

Question 9

Transnational companies have tended to use a(n)________ systems configuration.

Accepted Answer

A) duplicated 
B) centralized 
C) networked 
D) decentralized 
E) autonomous 
A) duplicated 
B) centralized 
C) networked 
D) decentralized 
E) autonomous

Question 10

One major telecommunications challenge in an international setting is making data flow seamlessly across networks shaped by disparate national standards.

Accepted Answer

A) True 
 B)False

Question 11

In decentralized systems

Accepted Answer

A) development occurs at the home base and operations are handed over to autonomous units in foreign locations. 
B) each foreign unit designs its own unique solutions and systems. 
C) systems development and operations occur in an integrated and coordinated fashion across all units. 
D) foreign units design the solutions and systems used at the domestic home base. 
E) all systems are designed in domestic headquarters and then distributed to foreign units. 
A) development occurs at the home base and operations are handed over to autonomous units in foreign locations. 
B) each foreign unit designs its own unique solutions and systems. 
C) systems development and operations occur in an integrated and coordinated fashion across all units. 
D) foreign units design the solutions and systems used at the domestic home base. 
E) all systems are designed in domestic headquarters and then distributed to foreign units.

Question 12

What are the organizational principles a company should follow to develop a global company and its information systems support structure? Do you agree? Would you change these principles,or add others? Support your answer.

Accepted Answer

Student answers will vary,but should inc

Question 13

Which of the following is not one of the primary types of firm strategy discussed in the Chapter ?

Accepted Answer

A) domestic exporter 
B) multinational 
C) franchiser 
D) transnational 
E) international exporter 
A) domestic exporter 
B) multinational 
C) franchiser 
D) transnational 
E) international exporter

Question 14

From your reading of the Chapter case,which of the following best describes the challenge Unilever was facing as a global company?

Accepted Answer

A) inadequate information for managerial decision making 
B) lack of buy-in for global systems by foreign units 
C) too many systems in too many data centers,making it difficult to process transactions in a timely fashion 
D) poor governance of global systems 
E) managing a global supply chain 
A) inadequate information for managerial decision making 
B) lack of buy-in for global systems by foreign units 
C) too many systems in too many data centers,making it difficult to process transactions in a timely fashion 
D) poor governance of global systems 
E) managing a global supply chain

Question 15

What steps do the authors recommend be taken to develop an international information systems architecture?

Accepted Answer

•Begin by developing an understanding of

Question 16

In developing countries,use of the Internet is limited by all of the following except

Accepted Answer

A) use of mobile telephones. 
B) high cost of PCs. 
C) poor bandwidth capacity. 
D) unreliable power grids. 
E) political disruptions. 
A) use of mobile telephones. 
B) high cost of PCs. 
C) poor bandwidth capacity. 
D) unreliable power grids. 
E) political disruptions.

Question 17

How do cultural,legal,political,and social expectations affect global business?

Accepted Answer

At a cultural level,particularism in all

Question 18

International information systems refer to

Accepted Answer

A) systems that talk to one another using the global Internet. 
B) systems used by international businesses. 
C) business processes that span the globe. 
D) the basic information systems required by organizations to coordinate worldwide trade and other activities. 
E) systems that are developed by global firms. 
A) systems that talk to one another using the global Internet. 
B) systems used by international businesses. 
C) business processes that span the globe. 
D) the basic information systems required by organizations to coordinate worldwide trade and other activities. 
E) systems that are developed by global firms.

Question 19

A critical necessity for ensuring the integration of local systems into a global system is

Accepted Answer

A) adherence to data and technical standards. 
B) use of standard hardware at the local level. 
C) use of standard user software at the local level. 
D) using standard computers throughout the system. 
E) using localized software. 
A) adherence to data and technical standards. 
B) use of standard hardware at the local level. 
C) use of standard user software at the local level. 
D) using standard computers throughout the system. 
E) using localized software.

Question 20

In a franchiser business strategy,each foreign unit designs its own solutions and systems.

Accepted Answer

A) True 
 B)False

Transnational firms have

Which types of systems are widely used by manufacturing and distribution firms to connect to suppliers on a global basis?

Japanese consumers who only want to purchase products made in Japan are an example of

A global firm can develop transnational centers of excellence as an effective technique to

Which of the following is not one of the principal problems of international networks?

What are the four specific types of business challenges to global business systems? Which one do you think will be easiest to solve? Why?

You work for a business consulting firm,and you have been asked to advise Bamboo Home,a home furniture retailer on implementing a global information systems.What general benefits can Bamboo Home expect from a globalized system?

A company that controls finances in the home country and decentralizes production,sales,and marketing operations to other countries is using a ________ strategy.

Transnational companies have tended to use a(n)________ systems configuration.

One major telecommunications challenge in an international setting is making data flow seamlessly across networks shaped by disparate national standards.

In decentralized systems

What are the organizational principles a company should follow to develop a global company and its information systems support structure? Do you agree? Would you change these principles,or add others? Support your answer.

Which of the following is not one of the primary types of firm strategy discussed in the Chapter ?

From your reading of the Chapter case,which of the following best describes the challenge Unilever was facing as a global company?

What steps do the authors recommend be taken to develop an international information systems architecture?

In developing countries,use of the Internet is limited by all of the following except

How do cultural,legal,political,and social expectations affect global business?

International information systems refer to

A critical necessity for ensuring the integration of local systems into a global system is

In a franchiser business strategy,each foreign unit designs its own solutions and systems.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Filters

Exam 15: Managing Global Systems

Transnational firms have

Which types of systems are widely used by manufacturing and distribution firms to connect to suppliers on a global basis?

Japanese consumers who only want to purchase products made in Japan are an example of

A global firm can develop transnational centers of excellence as an effective technique to

Which of the following is not one of the principal problems of international networks?

What are the four specific types of business challenges to global business systems? Which one do you think will be easiest to solve? Why?

You work for a business consulting firm,and you have been asked to advise Bamboo Home,a home furniture retailer on implementing a global information systems.What general benefits can Bamboo Home expect from a globalized system?

A company that controls finances in the home country and decentralizes production,sales,and marketing operations to other countries is using a ________ strategy.

Transnational companies have tended to use a(n)________ systems configuration.

One major telecommunications challenge in an international setting is making data flow seamlessly across networks shaped by disparate national standards.

In decentralized systems

What are the organizational principles a company should follow to develop a global company and its information systems support structure? Do you agree? Would you change these principles,or add others? Support your answer.

Which of the following is not one of the primary types of firm strategy discussed in the Chapter ?

From your reading of the Chapter case,which of the following best describes the challenge Unilever was facing as a global company?

What steps do the authors recommend be taken to develop an international information systems architecture?

In developing countries,use of the Internet is limited by all of the following except

How do cultural,legal,political,and social expectations affect global business?

International information systems refer to

A critical necessity for ensuring the integration of local systems into a global system is

In a franchiser business strategy,each foreign unit designs its own solutions and systems.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Filters