Question 1

Which of the following is not an IT infrastructure service component?

Accepted Answer

A) operating system software 
B) computing platforms to provide a coherent digital environment 
C) physical facilities management to manage the facilities housing physical components 
D) IT management services to plan and develop the infrastructure and provide project management 
E) IT education services that provide training to employees 
A) operating system software 
B) computing platforms to provide a coherent digital environment 
C) physical facilities management to manage the facilities housing physical components 
D) IT management services to plan and develop the infrastructure and provide project management 
E) IT education services that provide training to employees

Question 2

What is scalability? Why is it essential to the success of the modern business firm?

Accepted Answer

Scalability is the ability of the comput

Question 3

How would you determine the market demand for your firm's IT services?

Accepted Answer

A) Perform a TCO analysis. 
B) Benchmark your services. 
C) Hold focus groups to assess your services. 
D) Analyze sales returns on key investments. 
E) Perform a stress test. 
A) Perform a TCO analysis. 
B) Benchmark your services. 
C) Hold focus groups to assess your services. 
D) Analyze sales returns on key investments. 
E) Perform a stress test.

Question 4

________ takes place when a firm contracts custom software development or maintenance of existing legacy programs to outside firms.

Accepted Answer

A) Cloud computing 
B) Utility computing 
C) On-demand computing 
D) Outsourcing 
E) Consumerization of IT 
A) Cloud computing 
B) Utility computing 
C) On-demand computing 
D) Outsourcing 
E) Consumerization of IT

Question 5

________ are computers consisting of a circuit board with processors,memory,and network connections that are stored in racks.

Accepted Answer

A) Mainframes 
B) Rack servers 
C) Cloud servers 
D) Hybrid servers 
E) Blade servers 
A) Mainframes 
B) Rack servers 
C) Cloud servers 
D) Hybrid servers 
E) Blade servers

Question 6

In N-tier computing,significant parts of Web site content,logic,and processing are performed by different servers.

Accepted Answer

A) True 
 B)False

Question 7

What are the drawbacks of cloud computing? Do you think these ever outweigh the benefits,and if so,in what cases?

Accepted Answer

Students should be able to identify at l

Question 8

Which of the following is not one of the main six factors to consider when evaluating how much your firm should spend on IT infrastructure?

Accepted Answer

A) your firm's business strategy 
B) the IT investments made by competitor firms 
C) market demand for your firm's services 
D) your firm's organizational culture 
E) information technology assessment 
A) your firm's business strategy 
B) the IT investments made by competitor firms 
C) market demand for your firm's services 
D) your firm's organizational culture 
E) information technology assessment

Question 9

Whereas HTML is limited to describing how data should be presented in the form of Web pages,XML can perform presentation,communication,and data storage tasks.

Accepted Answer

A) True 
 B)False

Question 10

The introduction of the minicomputer

Accepted Answer

A) allowed computers to be customized to the specific needs of departments or business units. 
B) strengthened centralized computing. 
C) offered new,powerful machines at higher prices than mainframes. 
D) represented the rise of Microsoft. 
E) was dominated by IBM. 
A) allowed computers to be customized to the specific needs of departments or business units. 
B) strengthened centralized computing. 
C) offered new,powerful machines at higher prices than mainframes. 
D) represented the rise of Microsoft. 
E) was dominated by IBM.

Question 11

The ability to be in many different states at once,dramatically increasing processing power,is a hallmark of

Accepted Answer

A) co-location. 
B) edge computing. 
C) grid computing. 
D) utility computing. 
E) quantum computing. 
A) co-location. 
B) edge computing. 
C) grid computing. 
D) utility computing. 
E) quantum computing.

Question 12

A formal contract between customers and their service providers that outlines the specific responsibilities of the service provider and to the customer is called a(n)

Accepted Answer

A) SOA. 
B) SLA. 
C) TCO. 
D) RFQ. 
E) SaaS. 
A) SOA. 
B) SLA. 
C) TCO. 
D) RFQ. 
E) SaaS.

Question 13

Which of the following is not an example of the emerging mobile digital platform?

Accepted Answer

A) tablets 
B) the Kindle 
C) cell phones 
D) CRM 
E) apps 
A) tablets 
B) the Kindle 
C) cell phones 
D) CRM 
E) apps

Question 14

The process of presenting a set of computing resources (such as computing power or data storage)so that they can all be accessed in ways that are not restricted by physical configuration or geographic location is called

Accepted Answer

A) cloud computing. 
B) autonomic computing. 
C) virtualization. 
D) multicore processing. 
E) ubiquitous computing. 
A) cloud computing. 
B) autonomic computing. 
C) virtualization. 
D) multicore processing. 
E) ubiquitous computing.

Question 15

List and describe four services that comprise IT infrastructure,beyond physical devices and software applications.

Accepted Answer

The service components of IT infrastruct

Question 16

IT infrastructure consists of just those physical computing devices required to operate the enterprise.

Accepted Answer

A) True 
 B)False

Question 17

Java software is designed to run on any computing device,regardless of the specific microprocessor or operating system it uses.

Accepted Answer

A) True 
 B)False

Question 18

SaaS refers to

Accepted Answer

A) supplying online access over networks to storage devices and storage area network technology. 
B) managing combinations of applications,networks,systems,storage,and security as well as providing Web site and systems performance monitoring to subscribers over the Internet. 
C) self-contained services that communicate with each other to create a working software application. 
D) easy-to-use software tools for displaying Web pages. 
E) hosting and managing access to software applications delivered over the Internet to clients on a subscription basis. 
A) supplying online access over networks to storage devices and storage area network technology. 
B) managing combinations of applications,networks,systems,storage,and security as well as providing Web site and systems performance monitoring to subscribers over the Internet. 
C) self-contained services that communicate with each other to create a working software application. 
D) easy-to-use software tools for displaying Web pages. 
E) hosting and managing access to software applications delivered over the Internet to clients on a subscription basis.

Question 19

An ad-hoc group of oceanographers needs to set up a system to analyze massive amounts of data on ocean temperatures.The technology and hardware for gathering the data and transmitting the data to a central computer is in place.What additional hardware might they need? What techniques might they use to make their research more efficient and lower costs?

Accepted Answer

To store their data they may want to use

Question 20

At what percent of capacity do most servers operate?

Accepted Answer

A) 100% 
B) 80-90% 
C) approximately 70 percent 
D) 40-50% 
E) 15-20% 
A) 100% 
B) 80-90% 
C) approximately 70 percent 
D) 40-50% 
E) 15-20%

Which of the following is not an IT infrastructure service component?

What is scalability? Why is it essential to the success of the modern business firm?

How would you determine the market demand for your firm's IT services?

________ takes place when a firm contracts custom software development or maintenance of existing legacy programs to outside firms.

________ are computers consisting of a circuit board with processors,memory,and network connections that are stored in racks.

In N-tier computing,significant parts of Web site content,logic,and processing are performed by different servers.

What are the drawbacks of cloud computing? Do you think these ever outweigh the benefits,and if so,in what cases?

Which of the following is not one of the main six factors to consider when evaluating how much your firm should spend on IT infrastructure?

Whereas HTML is limited to describing how data should be presented in the form of Web pages,XML can perform presentation,communication,and data storage tasks.

The introduction of the minicomputer

The ability to be in many different states at once,dramatically increasing processing power,is a hallmark of

A formal contract between customers and their service providers that outlines the specific responsibilities of the service provider and to the customer is called a(n)

Which of the following is not an example of the emerging mobile digital platform?

The process of presenting a set of computing resources (such as computing power or data storage)so that they can all be accessed in ways that are not restricted by physical configuration or geographic location is called

List and describe four services that comprise IT infrastructure,beyond physical devices and software applications.

IT infrastructure consists of just those physical computing devices required to operate the enterprise.

Java software is designed to run on any computing device,regardless of the specific microprocessor or operating system it uses.

SaaS refers to

At what percent of capacity do most servers operate?

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 5: IT Infrastructure and Emerging Technologies

Which of the following is not an IT infrastructure service component?

What is scalability? Why is it essential to the success of the modern business firm?

How would you determine the market demand for your firm's IT services?

________ takes place when a firm contracts custom software development or maintenance of existing legacy programs to outside firms.

________ are computers consisting of a circuit board with processors,memory,and network connections that are stored in racks.

In N-tier computing,significant parts of Web site content,logic,and processing are performed by different servers.

What are the drawbacks of cloud computing? Do you think these ever outweigh the benefits,and if so,in what cases?

Which of the following is not one of the main six factors to consider when evaluating how much your firm should spend on IT infrastructure?

Whereas HTML is limited to describing how data should be presented in the form of Web pages,XML can perform presentation,communication,and data storage tasks.

The introduction of the minicomputer

The ability to be in many different states at once,dramatically increasing processing power,is a hallmark of

A formal contract between customers and their service providers that outlines the specific responsibilities of the service provider and to the customer is called a(n)

Which of the following is not an example of the emerging mobile digital platform?

The process of presenting a set of computing resources (such as computing power or data storage)so that they can all be accessed in ways that are not restricted by physical configuration or geographic location is called

List and describe four services that comprise IT infrastructure,beyond physical devices and software applications.

IT infrastructure consists of just those physical computing devices required to operate the enterprise.

Java software is designed to run on any computing device,regardless of the specific microprocessor or operating system it uses.

SaaS refers to

At what percent of capacity do most servers operate?

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters