Exam 14: Developing and Pricing Goods and Services

From a marketing management perspective,what is the meaning of a total product offer? What are the important elements in the total product offer of your college or university?

When consumers calculate the value of a product,they look at the benefits and then subtract the cost.

The classification of goods or services into a particular class depends on the individual consumer.

Successful firms always try to maintain consistency in the short-run and long-run pricing objectives.

The trend away from personal salespeople to self-service in many retail outlets has caused firms to:

After several years as a brand manager for an established product,Pete has taken a job with a microbrewery.He is responsible for managing the marketing mix for a new product introduction.In his new job,Pete will find that while the products may be at different stages of the product life cycle,the marketing strategies will be essentially the same.

Once a good or service nears the end of its product life cycle,the firm recognizes that:

Which of the following strategies establishes a price based on the actions of rival firms?

Shuichi owns and operates his own sushi bar.His fixed costs would include rent,insurance,and property taxes.

Sometimes a firm will lower prices below their costs in order to build a customer base.

While the packaging of services has not yet captured the attention of businesses,technological improvements will likely create new opportunities.

Product development is a key activity in any modern business,anywhere in the world.

Textbook publishers use a packaging strategy known as ______________.Often times the publisher will combine highly complementary products such as a new textbook and access code for online software that students can use to test themselves on new concepts and principles.

The rainbow colored apple is Apple Computer's:

The Reaching Beyond Our Borders box titled "The Name Game" explains:

Brand names help sellers with new-product introductions and create an opportunity for higher prices.

The job performed by brand managers:

Business sponsorship of events,such as the Winston-Salem stock car races or NASCAR's Nextel Cup Series,is intended to increase:

Stella strongly prefers a specific brand of gourmet coffee.Because there is only one store in her area that sells this brand,she makes an extra effort to purchase this item.Stella's purchasing behavior indicates for her this product is a specialty good.

A shopping good for one consumer could be a specialty good for another consumer.