Exam 14: Developing and Pricing Goods and Services

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At Isuzu's Appliance Store,all new products are offered with an extended service contract,as well as free delivery and installation.By offering these value enhancers,Isuzu's has added to their total product offer.

(True/False)
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Marketers use pricing,advertising,and packaging to differentiate their products from competitors' products even when actual differences are quite small.

(True/False)
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The Spotlight on Small Business box titled "Don't Come to Me,I'll Come to You" refers to:

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One function of effective packaging is to attract the attention of consumers.

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The critical component of a total product offer is always a low price.

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The characteristics of specialty goods restrict their effective sale over the Internet.

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Pricing is:

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Which of the following products would normally be classified as a shopping good or service?

(Multiple Choice)
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Phil asks you to calculate the break-even point for his firm.You respond that you will need the following information:

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Low prices can often help retailers create an attractive total product offer.

(True/False)
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Unsought goods and services are purchased on impulse and provide no added value to consumers.

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As a product progresses through each stage of the product life cycle,successful marketers recognize that each stage requires:

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Which of the following is expected during the maturity stage of a product life cycle?

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Costs incurred regardless of the number of units of a product that are produced or sold are called:

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As a promotional strategy,advertising is more important in the marketing of industrial goods than it is in the marketing of consumer goods.

(True/False)
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Dealer private)brands are products that do not carry the manufacturer's name,but rather carry the name of a distributor or retailer.

(True/False)
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The exclusive goal companies expect of packaging is to protect the product from damage in transit.

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Packaging is an important part of the total product offer.

(True/False)
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The concepts of product lines and product mixes apply to marketers of products and services.

(True/False)
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The image created by advertising is part of the total product offer of a product.

(True/False)
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