Question 1

In 1996,the U.S.Supreme Court ruled that primary boycotts are illegal.

Accepted Answer

A) True 
 B)False

Question 2

Anna believes that her manager violated the terms of the negotiated labor-management agreement when he required her to report to work on a holiday.She has discussed her concerns with her shop steward and he agrees with her.It is likely the steward will encourage Anna to:

Accepted Answer

A) start looking for another job in a right-to-work state. 
B) contact the local chapter of the ACLU. 
C) send a letter of protest to the president of the union. 
D) pursue a grievance over the interpretation of the labor contract. 
A) start looking for another job in a right-to-work state. 
B) contact the local chapter of the ACLU. 
C) send a letter of protest to the president of the union. 
D) pursue a grievance over the interpretation of the labor contract.

Question 3

Abraham was an unskilled worker who toiled 10 hours a day on an assembly line during the early and mid 1930s.His hours were long,his wages were low and his working conditions were unsafe and unpleasant.Abraham would probably be more sympathetic to the views of John L.Lewis than to those of Samuel Gompers.

Accepted Answer

A) True 
 B)False

Question 4

According to the Occupational Safety and Health Administration OSHA),16% of job-related fatalities is homicide.

Accepted Answer

A) True 
 B)False

Question 5

The ___________ guaranteed union members the right to nominate candidates for union office and participate in union meetings.

Accepted Answer

A) Taft-Hartley Act 
B) Fair Labor Standards Act 
C) Norris-LaGuardia Act 
D) Landrum-Griffin Act 
A) Taft-Hartley Act 
B) Fair Labor Standards Act 
C) Norris-LaGuardia Act 
D) Landrum-Griffin Act

Question 6

In a union shop:

Accepted Answer

A) workers must join the union within a stipulated time period usually 30,60,or 90 days)in order to keep their jobs. 
B) workers must belong to the union before the company can hire them. 
C) workers who do not join the union must pay a union fee. 
D) workers are required to sign yellow-dog contracts. 
A) workers must join the union within a stipulated time period usually 30,60,or 90 days)in order to keep their jobs. 
B) workers must belong to the union before the company can hire them. 
C) workers who do not join the union must pay a union fee. 
D) workers are required to sign yellow-dog contracts.

Question 7

Because of the need to cut costs,fewer large U.S.companies now provide some sort of child-care for their employees than ten years ago.

Accepted Answer

A) True 
 B)False

Question 8

"Quid pro quo" sexual harassment occurs when a person's conduct creates an offensive,hostile,or intimidating work environment that adversely affects the job performance of some other employee.

Accepted Answer

A) True 
 B)False

Question 9

The Taft-Hartley Act allowed states to pass laws that prohibited compulsory union membership.

Accepted Answer

A) True 
 B)False

Question 10

Today,more than 55 national and international labor unions are affiliated with the AFL-CIO.

Accepted Answer

A) True 
 B)False

Question 11

During its early years,the AFL tried to expand as rapidly as possible by recruiting both skilled and unskilled workers.

Accepted Answer

A) True 
 B)False

Question 12

A grievance is a charge by managers that the union is not abiding by the terms of the negotiated labor-management agreement.

Accepted Answer

A) True 
 B)False

Question 13

Most historians view the increase in union membership in the United States as an outgrowth of the transition from an industrial economy to a service economy during the middle part of the 20th century.

Accepted Answer

A) True 
 B)False

Question 14

The Industrial Revolution was characterized by an):

Accepted Answer

A) increased emphasis on production,resulting in longer hours and less job security for most workers. 
B) migration of manufacturing jobs from the Midwest and Northeast to the South as firms began locating in areas where labor costs were lower. 
C) rapid improvement in the wages and working conditions of most workers,resulting in a decline in the need for labor unions. 
D) movement away from scientific management,and a greater acceptance of the ideas of Herzberg and Maslow. 
A) increased emphasis on production,resulting in longer hours and less job security for most workers. 
B) migration of manufacturing jobs from the Midwest and Northeast to the South as firms began locating in areas where labor costs were lower. 
C) rapid improvement in the wages and working conditions of most workers,resulting in a decline in the need for labor unions. 
D) movement away from scientific management,and a greater acceptance of the ideas of Herzberg and Maslow.

Question 15

Regina teaches at a local college.As a full time employee,she belongs to an organized union that represents teachers.She recently filed a grievance against her Dean claiming that the Dean prevented her promotion due to the fact that Regina's academic credentials are from a university that the Dean does not personally feel is properly accredited.As a first step to resolving the conflict between the Dean considered a management level position)and the instructor,the union will support Regina by bringing in the national union officer to negotiate with the University's Chancellor similar to the CEO for a company).

Accepted Answer

A) True 
 B)False

Question 16

After gaining union representation,any workers with complaints regarding promotions,layoffs,and job assignments will file an)________ with their shop steward.

Accepted Answer

A) grievance 
B) arbitration request 
C) injunction 
D) yellow-dog contract 
A) grievance 
B) arbitration request 
C) injunction 
D) yellow-dog contract

Question 17

Elder care costs are likely to remain a major issue for businesses for many years.

Accepted Answer

A) True 
 B)False

Question 18

The Wagner Act established the first minimum wage for workers.

Accepted Answer

A) True 
 B)False

Question 19

In Germany,there are some firms whose employees participate in the company decisions by actually serving as members of the board of directors.The policy of permitting nonmanagement employees to participate in the decision-making processes of some European companies is called ______________.

Accepted Answer

A) co-habitating 
B) co-determination 
C) team management 
D) dual management 
A) co-habitating 
B) co-determination 
C) team management 
D) dual management

Question 20

_____________ is the demand for equal pay for jobs requiring similar levels of education,training,and skill.

Accepted Answer

A) Affirmative action 
B) Compensation by objectives 
C) Equal opportunity pay 
D) Comparable worth 
A) Affirmative action 
B) Compensation by objectives 
C) Equal opportunity pay 
D) Comparable worth

Exam 12: Dealing With Union and Employeemanagement Issues

In 1996,the U.S.Supreme Court ruled that primary boycotts are illegal.

Anna believes that her manager violated the terms of the negotiated labor-management agreement when he required her to report to work on a holiday.She has discussed her concerns with her shop steward and he agrees with her.It is likely the steward will encourage Anna to:

According to the Occupational Safety and Health Administration OSHA),16% of job-related fatalities is homicide.

The ___________ guaranteed union members the right to nominate candidates for union office and participate in union meetings.

In a union shop:

Because of the need to cut costs,fewer large U.S.companies now provide some sort of child-care for their employees than ten years ago.

"Quid pro quo" sexual harassment occurs when a person's conduct creates an offensive,hostile,or intimidating work environment that adversely affects the job performance of some other employee.

The Taft-Hartley Act allowed states to pass laws that prohibited compulsory union membership.

Today,more than 55 national and international labor unions are affiliated with the AFL-CIO.

During its early years,the AFL tried to expand as rapidly as possible by recruiting both skilled and unskilled workers.

A grievance is a charge by managers that the union is not abiding by the terms of the negotiated labor-management agreement.

Most historians view the increase in union membership in the United States as an outgrowth of the transition from an industrial economy to a service economy during the middle part of the 20th century.

The Industrial Revolution was characterized by an):

After gaining union representation,any workers with complaints regarding promotions,layoffs,and job assignments will file an)________ with their shop steward.

Elder care costs are likely to remain a major issue for businesses for many years.

The Wagner Act established the first minimum wage for workers.

In Germany,there are some firms whose employees participate in the company decisions by actually serving as members of the board of directors.The policy of permitting nonmanagement employees to participate in the decision-making processes of some European companies is called ______________.

_____________ is the demand for equal pay for jobs requiring similar levels of education,training,and skill.

Taking Risks and Making Profits Within the Dynamic Business Environment

Understanding Economics and How It Affects Business

Doing Business in Global Markets

Demanding Ethical and Socially Responsible Behavior

How to Form a Business

Entrepreneurship and Starting a Small Business

Management and Leadership

Structuring Organizations for Todays Challenges

Production and Operations Management

Motivating Employees

Human Resource Management: Finding and Keeping the Best Employees

Marketing: Helping Buyers Buy

Developing and Pricing Goods and Services

Distributing Products

Using Effective Promotions

Understanding Accounting and Financial Information

Financial Management

Using Securities Markets for Financing and Investing Opportunities

Money,financial Institutions,and the Federal Reserve

test Planning Table for Bonus Chapter A

Using Technology to Manage Information

Managing Risk

Managing Personal Finances

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Most historians view the increase in union membership in the United States as an outgrowth of the transition from an industrial economy to a service economy during the middle part of the 20^th century.