Exam 12: Dealing With Union and Employeemanagement Issues

The __________ was set up as a federation of many separate craft unions.

The process by which a union is recognized by the NLRB as the authorized bargaining agent for a group of workers is called collective bargaining.

The largest labor organization in the U.S.is the National Education Association NEA).

According to one of the top management consultants of the past 40 years,the late Peter Drucker:

Two of the most important tactics used by unions when collective bargaining efforts break down are:

Jian is a well-known professor of labor relations at a major university.She recently was asked by representatives of labor and management at a nearby corporation to help them resolve a disagreement that threatened to cause a breakdown in negotiations.If Jian agrees to help,her role will be to encourage both parties to continue negotiating and to offer constructive advice and suggestions,but she will not have the authority to render a binding decision.Jian's role is that of a mediator.

Despite a 1938 Supreme Court ruling allowing their use,___________ were seldom used by management during labor-management disputes until the 1980s.

In recent years,many unions have begun to:

In 1997,the Supreme Court rendered a decision on a case stipulating that sexual harassment law:

Which of the following tactics would management be most likely to use during a labor-management dispute?

The Knights of Labor and the American Federation of Labor were actually very similar in their aims,tactics,and membership.The only major difference was in the effectiveness of their leaders.

A grievance is:

Which of the following is likely to remain a controversial labor-management issue in the future?

Sexual harassment laws:

The NLRB National Labor Relations Board)has created procedures that union advocates must follow in order to organize a union at a place of business.The multi-step procedure culminates with a secret vote by the employees of the organization.

Yogi believes that an agency shop is the most desirable union security arrangement.Which of the following statements would be most likely to represent Yogi's views?

The leadership of _____________ was instrumental in bringing about the merger between the American Federation of Labor and the Congress of Industrial Organizations in 1955.

According to Sandra Timmermann,Director of Met Life's Mature Market Institute,the key job-related issue of the next decade will be:

The process of bringing in an impartial third party to render a binding decision in a labor dispute is referred to as:

Reece discovered that a male coworker is paid $1.50 per hour more than she is even though they have the same job title,have similar qualifications,and have been employed the same length of time.Unfortunately for Reece,it is legal for the hospital to pay different salaries to different workers who perform the same job.