Exam 4: Using Design Thinking

The concept of design thinking aligns with many of the facets of The Practice of Entrepreneurship.

The ability to observe cannot be improved with techniques or practice.

"How might we redesign how adults learn online?" is an example of which of the following?

The main purpose of the implementation phase is to do which of the following?

In addition to understanding how people do things,empathy helps you understand ______.

Illustrate how you would ensure that a brainstorming session is successful.

In the context of design thinking,what kind of thinking allows us to move from openness to understanding,from abstract to concrete,and from what is to what can be?

An empathy map is a tool that helps you ______.

Needs we have but don't know we have are called ______ needs.

Why is design thinking important as an entrepreneurial skill?

From an entrepreneurial perspective,describe how one can "step into the shoes" of another in order to empathize with potential customers.

To develop empathy,design thinkers make use of what two primary tools?

In the acronym AEIOU,what does A stand for?

Rosario is passionate about design thinking.She was approached to design an automatic door system that would shield nursing home residents from extreme weather as they travel between facility buildings.As part of her process,she talked to residents about what was important to them,interviewed staff,and observed the ways the current doors were used in order to better meet the needs of the people actually using the doors.This shows that Rosario possesses what essential skill for design thinkers?

When IDEO was asked to redesign the Los Angeles voting system,the key to success was to use empathy to understand the subtleties of the act of voting.

According to the authors of Designing for Growth,what question encourages you to imagine all of the possibilities without regard to the reality of the ideas?

Describe the parroting technique used in interviewing,including two things that can result from it.

In the observer-as-participant approach,the observer must maintain a neutral stance.

Which of the following would indicate that an interviewer is actively listening?

When the CEO of IDEO,Tim Brown,says "How Might We?," what is the significance of might?