Exam 11: Enhancing Employee Management Relations
Exam 1: Exploring the World of Business and Economics83 Questions
Exam 2: Being Ethical and Socially Responsible87 Questions
Exam 3: Exploring Global Business78 Questions
Exam 4: Choosing a Form of Business Ownership75 Questions
Exam 5: Considering Small Business Entrepreneurship and Franchises81 Questions
Exam 6: Understanding the Management Process80 Questions
Exam 7: Creating a Flexible Organization79 Questions
Exam 8: Producing Quality Goods and Services86 Questions
Exam 9: Attracting and Retaining the Best Employees86 Questions
Exam 10: Motivating Employees and Teams84 Questions
Exam 11: Enhancing Employee Management Relations77 Questions
Exam 12: Building Customer Relationships Through Effective Marketing81 Questions
Exam 13: Developing and Managing Products86 Questions
Exam 14: Managing Distribution and Pricing81 Questions
Exam 15: Developing Integrated Marketing Communications81 Questions
Exam 16: Exploring Business Technology77 Questions
Exam 17: Using Accounting and Financial Information85 Questions
Exam 18: Understanding Money Banking and Credit80 Questions
Exam 19: Recognizing the Basics of Financial Management81 Questions
Exam 20: Understanding Personal Finance and Investments78 Questions
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Which step in the collective bargaining process involves proposals and counterproposals?
(Multiple Choice)
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Which of the following involves the concept of being protected against the loss of employment?
(Multiple Choice)
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Last year, members of the union at a steel company knew their negotiations with management were not going well. Fearing a lockout, union members took several steps to ensure that if a lockout did occur, the company would suffer. Still wanting to receive wages, workers engaged in which of the following tactics, intended to result in a lack of inventory for the company to rely on during the lockout?
(Multiple Choice)
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All of the following have been given as possible reasons for a gradual decline in union membership EXCEPT which one?
(Multiple Choice)
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Betsy works as a housekeeper for a large hotel chain. She would like the housekeepers to form a union because she heard that a Hyatt hotel recently replaced its entire housekeeping staff with temporary workers from a staffing agency. The formation of a union in this case would provide which objective of unionization?
(Multiple Choice)
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What was the main reason for the rapid growth of union membership in Canada?
(Multiple Choice)
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Negotiations over certain key provisions of a new labour contract have become heated, and before tensions escalate even more, management has proposed bringing in a neutral third party who will hear both sides and suggest ways in which the parties might be able to compromise and reach a mutually satisfactory agreement. What is this third party called?
(Multiple Choice)
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Which of the following was a contributor the poor working conditions during the Industrial Revolution?
(Multiple Choice)
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Which of the following must happen before a union can be formed at a company?
(Multiple Choice)
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A union urges consumers to stop buying goods from a local retailer because of its anti-union stance. This is an example of which of the following?
(Multiple Choice)
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When the National Basketball Association players were not able to negotiate a suitable contract, they stopped playing until an agreement could be reached. This is an example of which of the following?
(Multiple Choice)
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What is one of the biggest differences between the unions of the 1950s and unions of today?
(Multiple Choice)
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With which of the following is the Knights of Labour union MOST closely associated?
(Multiple Choice)
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Which of the following is an organization that represents workers in dealing with management over issues involving wages, hours, and working conditions?
(Multiple Choice)
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Which of the following are governing bodies that regulate ethical standards and encourage career and professional development of the membership?
(Multiple Choice)
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Most labour contracts cover the agreement between the union and employer on various items. Which of the following is NOT one of those items?
(Multiple Choice)
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Which of the following is the federal agency that oversees unionization efforts in Canada?
(Multiple Choice)
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All of the following are negotiating tactics that the union can take EXCEPT which of the following?
(Multiple Choice)
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What is the term for the approval of a labour contract by a vote of the union members?
(Multiple Choice)
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