Question 1

Which of the following is an important reason for turnover mentioned in the text?

Accepted Answer

A) People are unhappy with their jobs 
B) People quit for health reasons 
C) People quit to pursue other life interests 
D) All of the above 
A) People are unhappy with their jobs 
B) People quit for health reasons 
C) People quit to pursue other life interests 
D) All of the above

Question 2

If company A gives its sales reps additional pay for each increase of 2% in the sales rate an I/O psychologist would say that the sales rep was being given

Accepted Answer

A) a bribe. 
B) a raise in his/her base salary of 2%. 
C) an incentive. 
D) an unfair advantage. 
A) a bribe. 
B) a raise in his/her base salary of 2%. 
C) an incentive. 
D) an unfair advantage.

Question 3

Which of the following traits would be especially important in being able to handle stress,as would be required for the job of a police officer?

Accepted Answer

A) Emotional stability 
B) Agreeableness 
C) Extraversion 
D) Openness to experience 
A) Emotional stability 
B) Agreeableness 
C) Extraversion 
D) Openness to experience

Question 4

Which of the following is not considered an aspect of organizational citizenship behavior?

Accepted Answer

A) Being friendly 
B) Making suggestions 
C) Being punctual 
D) Assisting others with work 
A) Being friendly 
B) Making suggestions 
C) Being punctual 
D) Assisting others with work

Question 5

The focus of Human Factors psychology is the interaction between

Accepted Answer

A) humans and their behavior. 
B) people and their social environment. 
C) people and tools. 
D) information and technology. 
A) humans and their behavior. 
B) people and their social environment. 
C) people and tools. 
D) information and technology.

Question 6

___________ are aspects of the work environment that interfere with or prevent good job performance.

Accepted Answer

A) Incentive systems 
B) Behavioral strains 
C) Rotating shifts 
D) Organizational constraints 
A) Incentive systems 
B) Behavioral strains 
C) Rotating shifts 
D) Organizational constraints

Question 7

Hackman and Oldham are known for what theory?

Accepted Answer

A) Counterproductive work behavior theory 
B) Human factors theory 
C) Job characteristics theory 
D) Big Five theory of personality 
A) Counterproductive work behavior theory 
B) Human factors theory 
C) Job characteristics theory 
D) Big Five theory of personality

Question 8

Turnover rate refers to

Accepted Answer

A) the number of absences that employees demonstrate. 
B) the permissible number of absences set by a company's absence culture. 
C) the number of employees quitting their jobs. 
D) the number of inquiries that salespeople convert to orders. 
A) the number of absences that employees demonstrate. 
B) the permissible number of absences set by a company's absence culture. 
C) the number of employees quitting their jobs. 
D) the number of inquiries that salespeople convert to orders.

Question 9

Which of the following is NOT one of the three primary factors that determine job performance?

Accepted Answer

A) ability 
B) constraints 
C) the Big Five traits 
D) motivation 
A) ability 
B) constraints 
C) the Big Five traits 
D) motivation

Question 10

Which of the following statements about turnover is TRUE?

Accepted Answer

A) The relationship between satisfaction and turnover depends on the unemployment rate. 
B) The best and worst employees are least likely to quite. 
C) The relationship between satisfaction and turnover is stable over time. 
D) Turnover of any kind is bad for an organization. 
A) The relationship between satisfaction and turnover depends on the unemployment rate. 
B) The best and worst employees are least likely to quite. 
C) The relationship between satisfaction and turnover is stable over time. 
D) Turnover of any kind is bad for an organization.

Question 11

Assume Albert is frustrated at work.According to the text,which of the following will decrease the likelihood that Albert will engage in destructive behavior?

Accepted Answer

A) Albert is low on conscientiousness. 
B) Albert believes he has no other job prospects. 
C) Albert believes constructive efforts can overcome the source of his frustration. 
D) Albert has a friend with whom he can discuss his problems. 
A) Albert is low on conscientiousness. 
B) Albert believes he has no other job prospects. 
C) Albert believes constructive efforts can overcome the source of his frustration. 
D) Albert has a friend with whom he can discuss his problems.

Question 12

According to your text,the most common form of counterproductive employee behavior is

Accepted Answer

A) stealing. 
B) assault. 
C) sabotage. 
D) murder. 
A) stealing. 
B) assault. 
C) sabotage. 
D) murder.

Question 13

Which of the following is MOST strongly related to employee absence?

Accepted Answer

A) The employee's prior absence history 
B) The organization's absence culture 
C) The work group's absence culture 
D) Job satisfaction 
A) The employee's prior absence history 
B) The organization's absence culture 
C) The work group's absence culture 
D) Job satisfaction

Question 14

According to job characteristics theory,experienced meaningfulness depends in part on

Accepted Answer

A) autonomy. 
B) feedback. 
C) skill variety. 
D) growth need strength. 
A) autonomy. 
B) feedback. 
C) skill variety. 
D) growth need strength.

Question 15

When comparing young and older workers researchers have noted that

Accepted Answer

A) younger workers are more productive. 
B) their performance is about the same. 
C) older workers' performance is less productive,but more accurate. 
D) younger workers are less accurate and lower in overall productivity 
A) younger workers are more productive. 
B) their performance is about the same. 
C) older workers' performance is less productive,but more accurate. 
D) younger workers are less accurate and lower in overall productivity

Question 16

If I wanted to calculate your motivation potential score (MPS),according to job characteristics theory I would need to take which of the following in to account?

Accepted Answer

A) Skill variety,task significance,and task identity 
B) Skill variety,task significance,task identity,and autonomy 
C) Skill variety,task significance,task identity,autonomy,and feedback 
D) Skill variety,task significance,task identity,autonomy,feedback,and growth need strength 
A) Skill variety,task significance,and task identity 
B) Skill variety,task significance,task identity,and autonomy 
C) Skill variety,task significance,task identity,autonomy,and feedback 
D) Skill variety,task significance,task identity,autonomy,feedback,and growth need strength

Question 17

Which of the following is NOT one of the factors that research has suggested to be the cause of OCB?

Accepted Answer

A) Personality variables 
B) Supportive behavior by the supervisor 
C) Desire for promotion 
D) A high unemployment rate in the local labor market 
A) Personality variables 
B) Supportive behavior by the supervisor 
C) Desire for promotion 
D) A high unemployment rate in the local labor market

Question 18

For an incentive system to work,employees must:

Accepted Answer

A) be able to increase productivity. 
B) enjoy their job tasks. 
C) be concerned about product quality. 
D) like their supervisors. 
A) be able to increase productivity. 
B) enjoy their job tasks. 
C) be concerned about product quality. 
D) like their supervisors.

Question 19

What does research suggest about the relationship between age and performance?

Accepted Answer

A) In general,older workers perform worse than younger workers. 
B) In general,younger workers perform worse than older workers. 
C) In general,there is no relation between age and performance. 
D) Nobody knows.This is an important question that has been neglected by researchers. 
A) In general,older workers perform worse than younger workers. 
B) In general,younger workers perform worse than older workers. 
C) In general,there is no relation between age and performance. 
D) Nobody knows.This is an important question that has been neglected by researchers.

Question 20

Which would be an example of an ergonomic design?

Accepted Answer

A) An energy efficient machine 
B) An eye level display 
C) A multipurpose machine 
D) A lower cost design 
A) An energy efficient machine 
B) An eye level display 
C) A multipurpose machine 
D) A lower cost design

Which of the following is an important reason for turnover mentioned in the text?

If company A gives its sales reps additional pay for each increase of 2% in the sales rate an I/O psychologist would say that the sales rep was being given

Which of the following traits would be especially important in being able to handle stress,as would be required for the job of a police officer?

Which of the following is not considered an aspect of organizational citizenship behavior?

The focus of Human Factors psychology is the interaction between

___________ are aspects of the work environment that interfere with or prevent good job performance.

Hackman and Oldham are known for what theory?

Turnover rate refers to

Which of the following is NOT one of the three primary factors that determine job performance?

Which of the following statements about turnover is TRUE?

Assume Albert is frustrated at work.According to the text,which of the following will decrease the likelihood that Albert will engage in destructive behavior?

According to your text,the most common form of counterproductive employee behavior is

Which of the following is MOST strongly related to employee absence?

According to job characteristics theory,experienced meaningfulness depends in part on

When comparing young and older workers researchers have noted that

If I wanted to calculate your motivation potential score (MPS),according to job characteristics theory I would need to take which of the following in to account?

Which of the following is NOT one of the factors that research has suggested to be the cause of OCB?

For an incentive system to work,employees must:

What does research suggest about the relationship between age and performance?

Which would be an example of an ergonomic design?

Introduction

Research Methods in I0 Psychology

Job Analysis

Performance Appraisal

Assessment Methods for Selection and Placement

Selecting Employees

Training

Theories of Employee Motivation

Job Satisfaction and Organizational Commitment

Occupational Health Psychology

Work Groups and Work Teams

Leadership and Power in Organizations

Organizational Development and Theory

Filters

Exam 10: Productive and Counterproductive Employee Behavior

Which of the following is an important reason for turnover mentioned in the text?

If company A gives its sales reps additional pay for each increase of 2% in the sales rate an I/O psychologist would say that the sales rep was being given

Which of the following traits would be especially important in being able to handle stress,as would be required for the job of a police officer?

Which of the following is not considered an aspect of organizational citizenship behavior?

The focus of Human Factors psychology is the interaction between

___________ are aspects of the work environment that interfere with or prevent good job performance.

Hackman and Oldham are known for what theory?

Turnover rate refers to

Which of the following is NOT one of the three primary factors that determine job performance?

Which of the following statements about turnover is TRUE?

Assume Albert is frustrated at work.According to the text,which of the following will decrease the likelihood that Albert will engage in destructive behavior?

According to your text,the most common form of counterproductive employee behavior is

Which of the following is MOST strongly related to employee absence?

According to job characteristics theory,experienced meaningfulness depends in part on

When comparing young and older workers researchers have noted that

If I wanted to calculate your motivation potential score (MPS),according to job characteristics theory I would need to take which of the following in to account?

Which of the following is NOT one of the factors that research has suggested to be the cause of OCB?

For an incentive system to work,employees must:

What does research suggest about the relationship between age and performance?

Which would be an example of an ergonomic design?

Introduction

Research Methods in I0 Psychology

Job Analysis

Performance Appraisal

Assessment Methods for Selection and Placement

Selecting Employees

Training

Theories of Employee Motivation

Job Satisfaction and Organizational Commitment

Occupational Health Psychology

Work Groups and Work Teams

Leadership and Power in Organizations

Organizational Development and Theory

Filters