Question 1

You are an I/O psychologist who specializes in ergonomics.Which of the following is NOT a principle of control design?

Accepted Answer

A) They should be grouped aesthetically. 
B) Important controls should be recognizable by touch. 
C) They should give feedback when they're used. 
D) The direction they are moved should be logical. 
A) They should be grouped aesthetically. 
B) Important controls should be recognizable by touch. 
C) They should give feedback when they're used. 
D) The direction they are moved should be logical.

Question 2

When a person in engaging in OCBIs,they are engaging in organizational citizenship behaviors directed at __________.

Accepted Answer

A) the occupation 
B) other employees 
C) their boss 
D) the organization 
A) the occupation 
B) other employees 
C) their boss 
D) the organization

Question 3

Which of the following reflects permanent withdrawal?

Accepted Answer

A) absenteeism 
B) tardiness 
C) sabotage 
D) turnover 
A) absenteeism 
B) tardiness 
C) sabotage 
D) turnover

Question 4

What type of control is best when fine or precise motions are necessary?

Accepted Answer

A) Hand 
B) Foot 
C) Head 
D) Knee 
A) Hand 
B) Foot 
C) Head 
D) Knee

Question 5

Giving salespeople a commission is an example of an incentive system called

Accepted Answer

A) a piece-rate system. 
B) a productivity system. 
C) an effective system. 
D) a widget system. 
A) a piece-rate system. 
B) a productivity system. 
C) an effective system. 
D) a widget system.

Question 6

According to job characteristics theory,your feelings of responsibility depend on

Accepted Answer

A) the amount of feedback you receive. 
B) your task identity. 
C) the task significance. 
D) your sense of autonomy. 
A) the amount of feedback you receive. 
B) your task identity. 
C) the task significance. 
D) your sense of autonomy.

Question 7

Studies have shown that prior history and the organizational policies are the two best predictors:

Accepted Answer

A) Withdrawal rate 
B) Absence rate 
C) Turnover rate 
D) Lateness rate 
A) Withdrawal rate 
B) Absence rate 
C) Turnover rate 
D) Lateness rate

Question 8

Feedback leads to

Accepted Answer

A) experienced meaningfulness. 
B) experienced responsibility. 
C) knowledge of results. 
D) growth need strength. 
A) experienced meaningfulness. 
B) experienced responsibility. 
C) knowledge of results. 
D) growth need strength.

Question 9

Organizational citizenship behavior is generally divided into two categories:

Accepted Answer

A) helping and being punctual 
B) altruism and helping 
C) altruism and compliance 
D) efficiency and compliance 
A) helping and being punctual 
B) altruism and helping 
C) altruism and compliance 
D) efficiency and compliance

Question 10

What,according to recent research,is the relationship between OCB and performance?

Accepted Answer

A) Employees highest in OCB are also the best performers. 
B) Employees highest in OCB are not necessarily the best performers. 
C) Research has not yet examined this relationship. 
D) Altruism is related to performance,but compliance is not. 
A) Employees highest in OCB are also the best performers. 
B) Employees highest in OCB are not necessarily the best performers. 
C) Research has not yet examined this relationship. 
D) Altruism is related to performance,but compliance is not.

Question 11

Which of the following does NOT describe people who work together via email?

Accepted Answer

A) they are less inhibited 
B) they have more trouble coordinating their efforts 
C) they will be more likely to conform to each other's opinions 
D) None of the above 
A) they are less inhibited 
B) they have more trouble coordinating their efforts 
C) they will be more likely to conform to each other's opinions 
D) None of the above

Question 12

Most controls are controlled with either the

Accepted Answer

A) finger or full hand. 
B) hand or foot. 
C) hand or knee. 
D) foot or knee. 
A) finger or full hand. 
B) hand or foot. 
C) hand or knee. 
D) foot or knee.

Question 13

You have been charged with designing an effective computer interface for the newest PC that New Millennium Enterprises is designing.The only constraint that has been given to you is that the interface must be "user friendly".What should you keep in mind as you design the interface?

Accepted Answer

A) The simpler the representation,the more likely people are to understand it. 
B) The best systems represent the problem in the way that matches how people represent the problem. 
C) Regardless of how you represent the problem it will take a lot of training to get people to be able to use the interface efficiently. 
D) The best systems represent the problem in innovative formats so users are able to remember their uniqueness. 
A) The simpler the representation,the more likely people are to understand it. 
B) The best systems represent the problem in the way that matches how people represent the problem. 
C) Regardless of how you represent the problem it will take a lot of training to get people to be able to use the interface efficiently. 
D) The best systems represent the problem in innovative formats so users are able to remember their uniqueness.

Question 14

In identifying the necessary KSAO's for specific jobs I/O psychologists have devoted most of their selection attention to the assessment of

Accepted Answer

A) ability. 
B) motivation. 
C) personality. 
D) job characteristics. 
A) ability. 
B) motivation. 
C) personality. 
D) job characteristics.

Question 15

Doing what needs to be done and following the rules is an example of which category of OCB?

Accepted Answer

A) Altruism 
B) Compliance 
C) Withdrawal 
D) None of the above 
A) Altruism 
B) Compliance 
C) Withdrawal 
D) None of the above

Question 16

Which of the following factors is important in determining whether turnover is good or bad for the organization?

Accepted Answer

A) The quality of the employees who leave 
B) The cost of replacing employees who have left 
C) The resulting experience level of the organization's workforce 
D) All of the above are important. 
A) The quality of the employees who leave 
B) The cost of replacing employees who have left 
C) The resulting experience level of the organization's workforce 
D) All of the above are important.

You are an I/O psychologist who specializes in ergonomics.Which of the following is NOT a principle of control design?

When a person in engaging in OCBIs,they are engaging in organizational citizenship behaviors directed at __________.

Which of the following reflects permanent withdrawal?

What type of control is best when fine or precise motions are necessary?

Giving salespeople a commission is an example of an incentive system called

According to job characteristics theory,your feelings of responsibility depend on

Studies have shown that prior history and the organizational policies are the two best predictors:

Feedback leads to

Organizational citizenship behavior is generally divided into two categories:

What,according to recent research,is the relationship between OCB and performance?

Which of the following does NOT describe people who work together via email?

Most controls are controlled with either the

You have been charged with designing an effective computer interface for the newest PC that New Millennium Enterprises is designing.The only constraint that has been given to you is that the interface must be "user friendly".What should you keep in mind as you design the interface?

In identifying the necessary KSAO's for specific jobs I/O psychologists have devoted most of their selection attention to the assessment of

Doing what needs to be done and following the rules is an example of which category of OCB?

Which of the following factors is important in determining whether turnover is good or bad for the organization?

Introduction

Research Methods in I0 Psychology

Job Analysis

Performance Appraisal

Assessment Methods for Selection and Placement

Selecting Employees

Training

Theories of Employee Motivation

Job Satisfaction and Organizational Commitment

Occupational Health Psychology

Work Groups and Work Teams

Leadership and Power in Organizations

Organizational Development and Theory

Filters

Exam 10: Productive and Counterproductive Employee Behavior

You are an I/O psychologist who specializes in ergonomics.Which of the following is NOT a principle of control design?

When a person in engaging in OCBIs,they are engaging in organizational citizenship behaviors directed at __________.

Which of the following reflects permanent withdrawal?

What type of control is best when fine or precise motions are necessary?

Giving salespeople a commission is an example of an incentive system called

According to job characteristics theory,your feelings of responsibility depend on

Studies have shown that prior history and the organizational policies are the two best predictors:

Feedback leads to

Organizational citizenship behavior is generally divided into two categories:

What,according to recent research,is the relationship between OCB and performance?

Which of the following does NOT describe people who work together via email?

Most controls are controlled with either the

You have been charged with designing an effective computer interface for the newest PC that New Millennium Enterprises is designing.The only constraint that has been given to you is that the interface must be "user friendly".What should you keep in mind as you design the interface?

In identifying the necessary KSAO's for specific jobs I/O psychologists have devoted most of their selection attention to the assessment of

Doing what needs to be done and following the rules is an example of which category of OCB?

Which of the following factors is important in determining whether turnover is good or bad for the organization?

Introduction

Research Methods in I0 Psychology

Job Analysis

Performance Appraisal

Assessment Methods for Selection and Placement

Selecting Employees

Training

Theories of Employee Motivation

Job Satisfaction and Organizational Commitment

Occupational Health Psychology

Work Groups and Work Teams

Leadership and Power in Organizations

Organizational Development and Theory

Filters