Exam 7: Training and Development

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E-learning provide all the following benefits EXCEPT

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Briefly discuss the four basic criteria that are available to evaluate training.

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Lako Systems has its middle managers attend a two-day off-site training session in which they participate in a series of trust-building games. This is a type of

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__________ covers a wide variety of applications such as web and computer-based training (CBT), and social networks.

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Trainers at Lako Systems try to maximize the transfer of learning by demonstrating processes on the manufacturing floor rather than just describing them. This approach is known as

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The first step in task analysis is to

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Practicing job tasks enables the trainee to forget about distinct behaviors and become proficient on the subtleties of how they are used.

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When comparing employee literacy levels of 1970 and today, it can be said

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All of the following are suggested to overcome common drawbacks of on-the-job training EXCEPT

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Behavior modeling is based on the principle that behavior which is rewarded will be exhibited more frequently in the future, whereas behavior which is unrewarded will decrease in frequency.

(True/False)
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Which of the following training methods consists of having the trainee assume the attitudes and behavior of others?

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Lako Systems is updating a number of its procedures. The new procedures require learning new information, but not developing any new skills. The most appropriate training method is

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While the largest companies agree in principle with remedial training in basic skills, they are generally reluctant to allot funds to provide for that type of training.

(True/False)
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Participants in a training program at Lako Systems are examining the many variables at play in a situation. They are analyzing and synthesizing facts to better understand how decisions were made and thereby improve their own decision-making skills. These trainees are case-study participants.

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Generally, to start with, an apprentice is paid __________ percent of a skilled journey worker's wage.

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Lako Systems has implemented an idea from behavior modification in which they reward employees who are "caught" doing something well during training. This is known as a spot rewards program.

(True/False)
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Because management is focused on the ROI of its training programs, it has a program in which managers and trainers feature identical elements and focus on general principles. These elements maximize the criterion of ROI.

(True/False)
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Effective trainers are often enthusiastic, humorous, have interest in the training itself, and demonstrate knowledge of the subject.

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Explaining the goals and objectives of the training program to trainees has little impact on the interest, understanding, and effort they direct toward the training.

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The systematic approach to training involves needs assessment, program design, implementation, and evaluation.

(True/False)
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