A) that plateaus in performance are regular and predictable. B) that effective training programs eliminate plateaus. C) that performance plateaus are natural and are usually overcome with behavior modification. D) that performance plateaus are natural and are usually followed by a spontaneous recovery. A) that plateaus in performance are regular and predictable. B) that effective training programs eliminate plateaus. C) that performance plateaus are natural and are usually overcome with behavior modification. D) that performance plateaus are natural and are usually followed by a spontaneous recovery.

A) provides a real life demonstration to get the message across. B) provides learning through repetition. C) sets a road map for the training program, its objectives, and its learning points. D) sets a road map for breaking down tasks to facilitate modelling. A) provides a real life demonstration to get the message across. B) provides learning through repetition. C) sets a road map for the training program, its objectives, and its learning points. D) sets a road map for breaking down tasks to facilitate modelling.

Exam 7: Training and Development

The training manager at Lako Systems is measuring trainees' progress in the current program and plotting it on a learning curve. After steady progress, several trainees have reached a point where their progress has leveled off, showing a relatively flat line on the curve. These employees have reached a plateau. While the manager should keep an eye on it, chances are that these learners will experience a spontaneous recovery and learning will increase.

(True/False)

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Question 61

A manager requested that HR provide his team with training in __________ because he felt they needed help with some of the processes necessary to function effectively as a team.

(Multiple Choice)

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Question 62

Jennifer's supervisor has started giving her tasks to do that are important functions of the supervisor's job. They both see this as a way to prepare Jennifer for promotion into a supervisory position. This type of training is known as

(Multiple Choice)

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(36)

Question 63

Which of the following is NOT an issue related to the design of a training program?

(Multiple Choice)

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Question 64

Why is ethics training becoming more prevalent in companies?

(Essay)

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Question 65

Lako Systems is looking to increase performance of employees in decision-oriented and knowledge-intensive jobs within the firm. In order to determine the training required, they are performing an analysis of the skills and knowledge needed for those jobs, which is known as a

(Multiple Choice)

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Question 66

Learning curves show

(Multiple Choice)

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Question 67

Identify and discuss some of the desirable traits of a trainer.

(Essay)

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Question 68

Return on investment is the amount of money a company saves by avoiding training programs.

(True/False)

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Question 69

Melody is a verbal learner. This means that the most effective way to share information with her would be through spoken or written words.

(True/False)

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Question 70

Some organizations fail to make the connection between training and

(Multiple Choice)

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Question 71

Several employees at Lako Systems have been identified as possible candidates for a training program. The training manager is meeting with them individually to determine if they should participate in the program. The manager found that while Sue has the knowledge and skills necessary to absorb the training, she does not think it is important or necessary. Sue has trainee readiness, but is lacking the trainee motivation necessary for learning.

(True/False)

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(39)

Question 72

Lako Systems wants to train its salespeople to anticipate the questions that customers will ask as well as to better understand their needs. One good training method for this would be

(Multiple Choice)

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(40)

Question 73

A manager requested that HR provide his team with training in __________ because he felt they needed help with behaviors necessary to function effectively as a team.

(Multiple Choice)

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Question 74

Goal setting

(Multiple Choice)

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Question 75

Explain on-the-job training. Additionally, provide some suggestions to overcome the drawbacks related to on-the-job training.

(Essay)

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Question 76

Reviewing the job description and specifications to identify the activities performed in a particular job and the KSAOs needed to perform them is known as

(Multiple Choice)

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Question 77

Lako Systems is taking a strategic approach to training and development. Currently, the firm is engaged in organization analysis, task analysis, and person analysis. Which phase of the model is Lako Systems in?

(Multiple Choice)

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Question 78

Programmed instruction is also referred to as

(Multiple Choice)

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Question 79

Jackie participated in a six-month training program. Over the course of the training, there were periods of time when she did not progress. On one occasion this was clearly attributable to reduced motivation on her part. Another time she got discouraged by her low task performance. These periods of time within the program are called

(Multiple Choice)

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Question 80

Showing 61 - 80 of 114

A manager requested that HR provide his team with training in __________ because he felt they needed help with some of the processes necessary to function effectively as a team.

Jennifer's supervisor has started giving her tasks to do that are important functions of the supervisor's job. They both see this as a way to prepare Jennifer for promotion into a supervisory position. This type of training is known as

Which of the following is NOT an issue related to the design of a training program?

Why is ethics training becoming more prevalent in companies?

Lako Systems is looking to increase performance of employees in decision-oriented and knowledge-intensive jobs within the firm. In order to determine the training required, they are performing an analysis of the skills and knowledge needed for those jobs, which is known as a

Learning curves show

Identify and discuss some of the desirable traits of a trainer.

Return on investment is the amount of money a company saves by avoiding training programs.

Melody is a verbal learner. This means that the most effective way to share information with her would be through spoken or written words.

Some organizations fail to make the connection between training and

Lako Systems wants to train its salespeople to anticipate the questions that customers will ask as well as to better understand their needs. One good training method for this would be

A manager requested that HR provide his team with training in __________ because he felt they needed help with behaviors necessary to function effectively as a team.

Goal setting

Explain on-the-job training. Additionally, provide some suggestions to overcome the drawbacks related to on-the-job training.

Reviewing the job description and specifications to identify the activities performed in a particular job and the KSAOs needed to perform them is known as

Lako Systems is taking a strategic approach to training and development. Currently, the firm is engaged in organization analysis, task analysis, and person analysis. Which phase of the model is Lako Systems in?

Programmed instruction is also referred to as

The Rewards and Challenges of Human Resources Management

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