Exam 4: The Art of Probing and Summarising

Read the following and answer the question. CLIENT: My wife and I are seriously talking about divorce now.We had a conversation about it for about an hour before we went to our favourite restaurant for what turned out to be a lovely meal together. HELPER: I am confused about why you would talk about divorce and then go for a romantic dinner. The helper's comment can be understood as which of the following types of probes?

Read the following and answer the question. HELPER: The other day you talked about "having it out with her" - though that might be too strong a term.But just now you mentioned something about "being reasonable with her".Tell me how these two things are different. CLIENT (pausing): Well,I think you might be witnessing a case of cold feet.She's a very strong woman. How is the counsellor using the probe?

A verbal and sometimes non-verbal tactic for helping clients talk more freely and concretely about any issue at any stage of the helping process are commonly referred to as ____.

Which of the following is true about communication skills?

When is a good time to summarise?

Which of the following is not one of the possible goals of summarising?

Which of the following is not a guideline for using probes?

Which of the following is an example of an effective question?

Which of the following is most accurate about the usefulness of summaries?

Probes can be used to ____.

The counsellor asks Jason,"Now that you've decided to leave university,how do you see the future?" What type of question is this?

All of the empathic responses a helper might use to constructively influence the client's work may be referred to as a ____.

Probes are typically not useful ____.

Which of the following is not an example of the shadow-side of communication skills?

Read the following and answer the question. CLIENT (hesitatingly): I don't know whether I can kick the habit,you know,just let some trivial things go at work and at home.I know I've made a contract with myself.I'm not sure that I can keep it. HELPER: Um... CLIENT (pauses,then laughs): Here I am deep into perfectionism,and I hear myself saying I can't do something.How ironic.Of course,I can.It's not going to be easy,at least at first. What is the helper's "Um" called?

What of the following is not a type of probe?