Question 1

All-in-one computers can have hard drives, RAM, and optical drives installed.

Accepted Answer

A) True 
 B)False  True

Question 2

The power supply MUST match the form factor of which of the following?

Accepted Answer

A) Processor 
B) RAM 
C) Case 
D) Fan 
A) Processor 
B) RAM 
C) Case 
D) Fan C

Question 3

What recommendation should a technician give for a computer in the garden section of a home improvement store.Note that the computer is not out in the weather, but is not air conditioned.This section of the store has portions of it that are susceptible to the weather.

Accepted Answer

A) Install additional processors. 
B) Have a maintenance kit beside the computer at all times. 
C) Use a keyboard cover. 
D) Install additional cooling devices. 
A) Install additional processors. 
B) Have a maintenance kit beside the computer at all times. 
C) Use a keyboard cover. 
D) Install additional cooling devices. D

Question 4

What voltage is commonly used for hard drives and optical drives?

Accepted Answer

A) + 3.3 V, + 12 V 
B) -5.0 V, + 12V 
C) + 5.0 v, + 12V 
D) 115 V, 220V 
A) + 3.3 V, + 12 V 
B) -5.0 V, + 12V 
C) + 5.0 v, + 12V 
D) 115 V, 220V

Question 5

What power mode takes the longest to come out of?
[ suspend | sleep | Wake on LAN | hibernate | Wake on Ring ]

Accepted Answer

The answer of What power mode takes the longest to...

Question 6

List three types of connections to a desktop PC front panel.

Accepted Answer

Three of the following: power

Question 7

The power supply is sometimes a source of unusual problems.Which symptoms listed below could give warning signs to power supply problems? (Select all that apply.)

Accepted Answer

A) The computer reboots or powers down without warning or reboots continuously 
B) Radio Frequency Interference 
C) Low humidity 
D) The power supply fan is noisy (emits a loud noise). 
E) The computer emits a burning smell, emits smoke, or is overheating 
A) The computer reboots or powers down without warning or reboots continuously 
B) Radio Frequency Interference 
C) Low humidity 
D) The power supply fan is noisy (emits a loud noise). 
E) The computer emits a burning smell, emits smoke, or is overheating

Question 8

An ESD strike is recoverable.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following power supplies are better for energy efficiency?
[ 80 PLUS Silver | 80 PLUS Bronze | 80 PLUS Platinum | 80 PLUS Gold ]

Accepted Answer

The answer of Which of the following power supplies are...

Question 10

An ATX power supply has two 8-pin connectors.What are the purposes of the two connectors? (Choose two.)
[ CPU power | video adapter | PATA hard drive or optical drive | case fan | motherboard power ]

Accepted Answer

CPU power

Question 11

When would having a dual-voltage power supply be useful?

Accepted Answer

A) When traveling to other countries 
B) When attaching two computers to the same display(s), keyboard, and/or mouse through a KVM switch 
C) When using a portable device that attaches to wired and wireless networks 
D) On a gaming computer 
A) When traveling to other countries 
B) When attaching two computers to the same display(s), keyboard, and/or mouse through a KVM switch 
C) When using a portable device that attaches to wired and wireless networks 
D) On a gaming computer

Question 12

Which two of the following can be applied to a lint-free cloth to clean an LCD? (Choose two.)

Accepted Answer

A) Water 
B) Bleach 
C) Isopropyl alcohol 
D) Glass cleaner 
E) Vinegar 
A) Water 
B) Bleach 
C) Isopropyl alcohol 
D) Glass cleaner 
E) Vinegar

Question 13

Which computer component converts electricity from the wall to a type that a computer can use? [ storage device | motherboard | VRM | power supply ]

Accepted Answer

The answer of Which computer component converts electricity from the...

Question 14

Power supplies are rated in _____.[ volts | volt amps | watts | amps ]

Accepted Answer

The answer of Power supplies are rated in _____.[ volts...

Question 15

A new service manager is cleaning out the storeroom and discovers a very old bottle of rubber roller cleaner.The store no longer services printers.What two items would contain information about how the contents should be disposed of? (Choose two.)
[ MSDS | ESD | EMI | TMI | PMS | SDS | TP ]

Accepted Answer

The answer of A new service manager is cleaning out...

Question 16

Which of the following is an example of EMI?

Accepted Answer

A) A technician shares technical information using technical jargon so much that the customer is confused. 
B) A technician performs maintenance that extends the life of the PC. 
C) A component is weakened because a technician touched it. 
D) A speaker crackles whenever a cell phone is near the PC. 
A) A technician shares technical information using technical jargon so much that the customer is confused. 
B) A technician performs maintenance that extends the life of the PC. 
C) A component is weakened because a technician touched it. 
D) A speaker crackles whenever a cell phone is near the PC.

Question 17

Write one sentence a technician might write in an email that demonstrates poor written communication skill.Then rewrite the same sentence to show how the sentence should be written.

Accepted Answer

Sample Answer:
Why would you l

Question 18

Accepted Answer

Safety gog

All-in-one computers can have hard drives, RAM, and optical drives installed.

The power supply MUST match the form factor of which of the following?

What recommendation should a technician give for a computer in the garden section of a home improvement store.Note that the computer is not out in the weather, but is not air conditioned.This section of the store has portions of it that are susceptible to the weather.

What voltage is commonly used for hard drives and optical drives?

What power mode takes the longest to come out of? [ suspend | sleep | Wake on LAN | hibernate | Wake on Ring ]

List three types of connections to a desktop PC front panel.

The power supply is sometimes a source of unusual problems.Which symptoms listed below could give warning signs to power supply problems? (Select all that apply.)

An ESD strike is recoverable.

Which of the following power supplies are better for energy efficiency? [ 80 PLUS Silver | 80 PLUS Bronze | 80 PLUS Platinum | 80 PLUS Gold ]

An ATX power supply has two 8-pin connectors.What are the purposes of the two connectors? (Choose two.) [ CPU power | video adapter | PATA hard drive or optical drive | case fan | motherboard power ]

When would having a dual-voltage power supply be useful?

Which two of the following can be applied to a lint-free cloth to clean an LCD? (Choose two.)

Which computer component converts electricity from the wall to a type that a computer can use? [ storage device | motherboard | VRM | power supply ]

Power supplies are rated in _____.[ volts | volt amps | watts | amps ]

A new service manager is cleaning out the storeroom and discovers a very old bottle of rubber roller cleaner.The store no longer services printers.What two items would contain information about how the contents should be disposed of? (Choose two.) [ MSDS | ESD | EMI | TMI | PMS | SDS | TP ]

Which of the following is an example of EMI?

Write one sentence a technician might write in an email that demonstrates poor written communication skill.Then rewrite the same sentence to show how the sentence should be written.

What two items would be used when a technician is working in a subbasement wiring closet that is filled with dust, mildew, mold, and debris? (Choose two.) [ antistatic brush | denatured alcohol | safety goggles | general-purpose cleaner | toner vacuum | air filter/mask | special vacuum bags ]

Introduction to the World of IT

Connectivity

On the Motherboard

Introduction to Configuration

Memory

Storage Devices

Multimedia Devices

Printers

Mobile Devices

Computer Design and Troubleshooting Review

Internet Connectivity, Virtualization, and Cloud Technologies

Networking

Introduction to Operating Systems

Introduction to Scripting

Advanced Windows

Macos and Linux Operating Systems

Computer and Network Security

Operational Procedures

Computer Security and Deployment

Filters

Exam 5: Disassembly and Power

All-in-one computers can have hard drives, RAM, and optical drives installed.

The power supply MUST match the form factor of which of the following?

What recommendation should a technician give for a computer in the garden section of a home improvement store.Note that the computer is not out in the weather, but is not air conditioned.This section of the store has portions of it that are susceptible to the weather.

What voltage is commonly used for hard drives and optical drives?

What power mode takes the longest to come out of? [ suspend | sleep | Wake on LAN | hibernate | Wake on Ring ]

List three types of connections to a desktop PC front panel.

The power supply is sometimes a source of unusual problems.Which symptoms listed below could give warning signs to power supply problems? (Select all that apply.)

An ESD strike is recoverable.

Which of the following power supplies are better for energy efficiency? [ 80 PLUS Silver | 80 PLUS Bronze | 80 PLUS Platinum | 80 PLUS Gold ]

An ATX power supply has two 8-pin connectors.What are the purposes of the two connectors? (Choose two.) [ CPU power | video adapter | PATA hard drive or optical drive | case fan | motherboard power ]

When would having a dual-voltage power supply be useful?

Which two of the following can be applied to a lint-free cloth to clean an LCD? (Choose two.)

Which computer component converts electricity from the wall to a type that a computer can use? [ storage device | motherboard | VRM | power supply ]

Power supplies are rated in _____.[ volts | volt amps | watts | amps ]

A new service manager is cleaning out the storeroom and discovers a very old bottle of rubber roller cleaner.The store no longer services printers.What two items would contain information about how the contents should be disposed of? (Choose two.) [ MSDS | ESD | EMI | TMI | PMS | SDS | TP ]

Which of the following is an example of EMI?

Write one sentence a technician might write in an email that demonstrates poor written communication skill.Then rewrite the same sentence to show how the sentence should be written.

What two items would be used when a technician is working in a subbasement wiring closet that is filled with dust, mildew, mold, and debris? (Choose two.) [ antistatic brush | denatured alcohol | safety goggles | general-purpose cleaner | toner vacuum | air filter/mask | special vacuum bags ]

Introduction to the World of IT

Connectivity

On the Motherboard

Introduction to Configuration

Memory

Storage Devices

Multimedia Devices

Printers

Mobile Devices

Computer Design and Troubleshooting Review

Internet Connectivity, Virtualization, and Cloud Technologies

Networking

Introduction to Operating Systems

Introduction to Scripting

Advanced Windows

Macos and Linux Operating Systems

Computer and Network Security

Operational Procedures

Computer Security and Deployment

Filters