Exam 19: Operational Procedures

A technician is adding a new networked printer.Which type of documentation would the technician use to know which port number and VLAN number to use for the printer? [ knowledge base | acceptable use policy | inventory management software | physical network diagram ]

How are Li-ion batteries a safety hazard?

What method can be used to prevent a shock to the equipment from the person who is trying to repair a computer? [ surge strip | self-grounding | circular ESD | spatial placement ]

When putting out an electrical fire, what should a person do?

What provides protection in case of a brownout or blackout? [ surge protector | ESD | MSDS | UPS ]

What should you use to store adapters and motherboards when not in use for extended periods of time? [ cardboard box | styrofoam box | plastic container | antistatic bag ]

What computer component is consider hazardous waste and banned from landfills in many states?

What is the name of a division within the Department of Labor that enforces standards regarding workplace safety?

What can be found in the monochrome laser printer that is not earth friendly? [ Li-ion battery | toner | CRT | chromium ]

What are the three most important safety items that should be in your technical field kit?

Which technical documentation might help a technician to discover a MAC address on a wireless access point? [ asset tag | network topology diagram | physical network diagram | knowledge base ]

What happens when an ESD strip and a computer are at the same voltage potential?

As a technician, what danger does toner pose?

List three best practices for good technical communication skills.

Which item should not be worn when repairing a computer? [ antistatic strip | ESD glove | heel strap | surge strip ]