Question 1

Which wireless technology has the shortest range of communication for sending print jobs to a printer?

Accepted Answer

A) Infrared 
B) Bluetooth 
C) 802.11n 
D) 802.11ac 
A) Infrared 
B) Bluetooth 
C) 802.11n 
D) 802.11ac A

Question 2

Which of the following is most likely to need to be reset during the installation of a printer maintenance kit?

Accepted Answer

A) IP address 
B) Drivers 
C) DHCP settings 
D) Page count 
A) IP address 
B) Drivers 
C) DHCP settings 
D) Page count D

Question 3

Which of the following types of cables would be least resistant to electrical interference?

Accepted Answer

A) Fiber 
B) UTP 
C) Coaxial 
D) STP 
A) Fiber 
B) UTP 
C) Coaxial 
D) STP B

Question 4

Which of the following commands can be used to create a directory?

Accepted Answer

A) cd 
B) dir 
C) rd 
D) md 
A) cd 
B) dir 
C) rd 
D) md

Question 5

Every time a user enters a different web page URL into a browser,the same web page appears.What will help in this situation?

Accepted Answer

A) Anti-malware 
B) Device Manager 
C) Task Manager 
D) Firewall 
A) Anti-malware 
B) Device Manager 
C) Task Manager 
D) Firewall

Question 6

Which of the following provides a maximum of 700 MB of storage?

Accepted Answer

A) DVD-R 
B) Blu-ray 
C) USB flash drive 
D) CD-ROM 
A) DVD-R 
B) Blu-ray 
C) USB flash drive 
D) CD-ROM

Question 7

After fixing a hard drive problem by replacing the drive and data,the technician asks the customer to verify that the system is working.The customer says the computer now seems to have a sound problem,and the system volume cannot be increased.The technician tells the customer that this happens sometimes after solving a problem.What operational procedure is the technician failing to meet?

Accepted Answer

A) Avoid arguing with the customer 
B) Document and provide feedback 
C) Don't dismiss a customer problem 
D) Don't disclose experiences via social media outlets 
A) Avoid arguing with the customer 
B) Document and provide feedback 
C) Don't dismiss a customer problem 
D) Don't disclose experiences via social media outlets

Question 8

Which of the following printing technologies would be least useful for archiving documents?

Accepted Answer

A) Laser 
B) Inkjet 
C) Impact 
D) Thermal 
A) Laser 
B) Inkjet 
C) Impact 
D) Thermal

Question 9

A customer brings in a computer to have the hard drive upgraded enough so family finance documents,videos,and photos can be stored in one location with room for more.Which solution would be best to recommend to the customer?

Accepted Answer

A) 1TB NAS 
B) 512 GB SSD 
C) 256 GB SSD 
D) 3 TB HDD 
A) 1TB NAS 
B) 512 GB SSD 
C) 256 GB SSD 
D) 3 TB HDD

Question 10

Where specifically would a UTM system be placed?

Accepted Answer

A) On the edge of a corporate network 
B) In the cloud 
C) In the DMZ 
D) On a personal computer 
A) On the edge of a corporate network 
B) In the cloud 
C) In the DMZ 
D) On a personal computer

Question 11

Users report that their laser printer printouts are smudging when they touch them.Which of the following should a technician suspect is the problem?

Accepted Answer

A) Fuser 
B) Rollers 
C) Spooler 
D) Paper tray 
A) Fuser 
B) Rollers 
C) Spooler 
D) Paper tray

Question 12

Which of the following would best protect equipment against a power spike?

Accepted Answer

A) Power inverter 
B) Power strip 
C) UPS 
D) Surge protector 
A) Power inverter 
B) Power strip 
C) UPS 
D) Surge protector

Question 13

When booting a computer,a user gets a message about a master boot record not being found.Which of the following can be used to fix this?

Accepted Answer

A) chkdsk 
B) diskpart 
C) format 
D) bootrec 
A) chkdsk 
B) diskpart 
C) format 
D) bootrec

Question 14

Which of the following IP address settings is used to allow communication with networks beyond the local one?

Accepted Answer

A) Gateway 
B) DNS 
C) IP address 
D) Subnet mask 
A) Gateway 
B) DNS 
C) IP address 
D) Subnet mask

Question 15

Which of the following are the most likely reasons a battery in a laptop would fail to charge? (Choose two. )

Accepted Answer

A) Faulty inverter board 
B) Bad battery 
C) Faulty power brick 
D) Failed digitizer 
E) Faulty GPU 
A) Faulty inverter board 
B) Bad battery 
C) Faulty power brick 
D) Failed digitizer 
E) Faulty GPU

Question 16

A company is planning to go to a cloud-based wireless AP controller.The network manager over the wireless networks has put together a plan that includes the reasons to upgrade,the scope of the project,a budget,and a risk analysis.What else should the manager include as part of this network request?

Accepted Answer

A) A redundancy plan 
B) A counter proposal 
C) Vendor bids 
D) A backout plan 
A) A redundancy plan 
B) A counter proposal 
C) Vendor bids 
D) A backout plan

Question 17

A fan on a power supply is not working.Which of the following would be the best action?

Accepted Answer

A) Unplug the computer and,wearing an antistatic wrist strap,service the power supply 
B) Replace the entire power supply 
C) Replace the faulty fan 
D) Do nothing as the power supply fan is not a critical component 
A) Unplug the computer and,wearing an antistatic wrist strap,service the power supply 
B) Replace the entire power supply 
C) Replace the faulty fan 
D) Do nothing as the power supply fan is not a critical component

Question 18

Which of the following is a true statement that applies to a computer that needs to access Microsoft Active Directory to receive policies and settings?

Accepted Answer

A) The computer must be part of a workgroup 
B) The computer must be part of a domain 
C) The computer needs to be set up as a print server 
D) The computer must have the Telnet service enabled 
A) The computer must be part of a workgroup 
B) The computer must be part of a domain 
C) The computer needs to be set up as a print server 
D) The computer must have the Telnet service enabled

Question 19

A college help desk is receiving numerous complaints from students regarding slow wireless speeds.What tool would help a technician solve this problem?

Accepted Answer

A) Protocol computational unit 
B) Loopback plug 
C) WiFi analyzer 
D) Cell signal analyzer 
A) Protocol computational unit 
B) Loopback plug 
C) WiFi analyzer 
D) Cell signal analyzer

Question 20

Which of the following is an advantage of UDP over TCP?

Accepted Answer

A) UDP is more reliable 
B) UDP is faster 
C) UDP uses acknowledgements 
D) UDP keeps track of segments 
A) UDP is more reliable 
B) UDP is faster 
C) UDP uses acknowledgements 
D) UDP keeps track of segments

Which wireless technology has the shortest range of communication for sending print jobs to a printer?

Which of the following is most likely to need to be reset during the installation of a printer maintenance kit?

Which of the following types of cables would be least resistant to electrical interference?

Which of the following commands can be used to create a directory?

Every time a user enters a different web page URL into a browser,the same web page appears.What will help in this situation?

Which of the following provides a maximum of 700 MB of storage?

Which of the following printing technologies would be least useful for archiving documents?

A customer brings in a computer to have the hard drive upgraded enough so family finance documents,videos,and photos can be stored in one location with room for more.Which solution would be best to recommend to the customer?

Where specifically would a UTM system be placed?

Users report that their laser printer printouts are smudging when they touch them.Which of the following should a technician suspect is the problem?

Which of the following would best protect equipment against a power spike?

When booting a computer,a user gets a message about a master boot record not being found.Which of the following can be used to fix this?

Which of the following IP address settings is used to allow communication with networks beyond the local one?

Which of the following are the most likely reasons a battery in a laptop would fail to charge? (Choose two. )

A company is planning to go to a cloud-based wireless AP controller.The network manager over the wireless networks has put together a plan that includes the reasons to upgrade,the scope of the project,a budget,and a risk analysis.What else should the manager include as part of this network request?

A fan on a power supply is not working.Which of the following would be the best action?

Which of the following is a true statement that applies to a computer that needs to access Microsoft Active Directory to receive policies and settings?

A college help desk is receiving numerous complaints from students regarding slow wireless speeds.What tool would help a technician solve this problem?

Which of the following is an advantage of UDP over TCP?

Introduction to the World of IT

Connectivity

On the Motherboard

Introduction to Configuration

Disassembly and Power

Memory

Storage Devices

Multimedia Devices

Printers

Mobile Devices

Computer Design and Troubleshooting Review

Internet Connectivity, Virtualization, and Cloud Technologies

Networking

Introduction to Operating Systems

Introduction to Scripting

Advanced Windows

Macos and Linux Operating Systems

Computer and Network Security

Operational Procedures

Filters

Exam 20: Computer Security and Deployment

Which wireless technology has the shortest range of communication for sending print jobs to a printer?

Which of the following is most likely to need to be reset during the installation of a printer maintenance kit?

Which of the following types of cables would be least resistant to electrical interference?

Which of the following commands can be used to create a directory?

Every time a user enters a different web page URL into a browser,the same web page appears.What will help in this situation?

Which of the following provides a maximum of 700 MB of storage?

Which of the following printing technologies would be least useful for archiving documents?

A customer brings in a computer to have the hard drive upgraded enough so family finance documents,videos,and photos can be stored in one location with room for more.Which solution would be best to recommend to the customer?

Where specifically would a UTM system be placed?

Users report that their laser printer printouts are smudging when they touch them.Which of the following should a technician suspect is the problem?

Which of the following would best protect equipment against a power spike?

When booting a computer,a user gets a message about a master boot record not being found.Which of the following can be used to fix this?

Which of the following IP address settings is used to allow communication with networks beyond the local one?

Which of the following are the most likely reasons a battery in a laptop would fail to charge? (Choose two. )

A company is planning to go to a cloud-based wireless AP controller.The network manager over the wireless networks has put together a plan that includes the reasons to upgrade,the scope of the project,a budget,and a risk analysis.What else should the manager include as part of this network request?

A fan on a power supply is not working.Which of the following would be the best action?

Which of the following is a true statement that applies to a computer that needs to access Microsoft Active Directory to receive policies and settings?

A college help desk is receiving numerous complaints from students regarding slow wireless speeds.What tool would help a technician solve this problem?

Which of the following is an advantage of UDP over TCP?

Introduction to the World of IT

Connectivity

On the Motherboard

Introduction to Configuration

Disassembly and Power

Memory

Storage Devices

Multimedia Devices

Printers

Mobile Devices

Computer Design and Troubleshooting Review

Internet Connectivity, Virtualization, and Cloud Technologies

Networking

Introduction to Operating Systems

Introduction to Scripting

Advanced Windows

Macos and Linux Operating Systems

Computer and Network Security

Operational Procedures

Filters