Question 1

Select a defining characteristic of prospector firms.

Accepted Answer

A)  Such firms adopt strategies that focus on deepening their capabilities through technologies that extend rather than replace their current ones. 
B)  They tend to adopt an early-follower strategy to grab a dominant position more from their strengths in marketing and manufacturing than from technological innovation. 
C)  Executives in such firms tend to be more concerned about the opportunity costs of not taking action than they are about the potential to fail. 
D)  Such firms are risk averse and tend to operate in environments that are stable and predictable. 
E)  They are less innovative than defender firms because they tend to let others demonstrate solid demand in new arenas before responding. 
A)  Such firms adopt strategies that focus on deepening their capabilities through technologies that extend rather than replace their current ones. 
B)  They tend to adopt an early-follower strategy to grab a dominant position more from their strengths in marketing and manufacturing than from technological innovation. 
C)  Executives in such firms tend to be more concerned about the opportunity costs of not taking action than they are about the potential to fail. 
D)  Such firms are risk averse and tend to operate in environments that are stable and predictable. 
E)  They are less innovative than defender firms because they tend to let others demonstrate solid demand in new arenas before responding. C

Question 2

________ technologies are still under development, and managers might not want to invest in them until they have been developed more fully.

Accepted Answer

A)  Base 
B)  Emerging 
C)  Key 
D)  Large-batch 
E)  Pacing 
A)  Base 
B)  Emerging 
C)  Key 
D)  Large-batch 
E)  Pacing B

Question 3

Compare and contrast the strategies of low cost and differentiation.

Accepted Answer

Two generic strategies a company can use to position itself in the market:
Low cost-The company has an advantage because it operates at a lower cost than its competitors.
Differentiation-The advantage comes from having a unique good or service for which customers are willing to pay a premium price.

Question 4

A world-class organization

Accepted Answer

A)  merely strives for improvement. 
B)  applies the best and latest knowledge and ideas. 
C)  primarily focuses on producing goods at the lowest cost possible. 
D)  focuses on competition instead of profits. 
E)  exemplifies a bureaucratic organizational structure. 
A)  merely strives for improvement. 
B)  applies the best and latest knowledge and ideas. 
C)  primarily focuses on producing goods at the lowest cost possible. 
D)  focuses on competition instead of profits. 
E)  exemplifies a bureaucratic organizational structure.

Question 5

Describe the four types of technologies categorized according to their competitive value.

Accepted Answer

The four types of technologies categoriz

Question 6

"Brian, your group members are going to resist that change, regardless of the content of the change. That's human nature. The old ways of doing things are comfortable and easy, so your staff will not want to try something new. That's called ________," said Brian's manager and mentor.

Accepted Answer

A)  moving 
B)  inertia 
C)  freezing 
D)  management tactics 
E)  refreezing 
A)  moving 
B)  inertia 
C)  freezing 
D)  management tactics 
E)  refreezing

Question 7

Organizations that operate closer to the cutting edge of a technology rely more on ________ and less on benchmarking what is already being practiced elsewhere.

Accepted Answer

A)  base technologies 
B)  auditing 
C)  key technologies 
D)  environmental scanning 
E)  capitalization 
A)  base technologies 
B)  auditing 
C)  key technologies 
D)  environmental scanning 
E)  capitalization

Question 8

________ intervention involves improving conflict resolution, team building, communication, and leadership.

Accepted Answer

A)  Marketing 
B)  Strategic 
C)  Sociotechnical 
D)  Human process 
E)  Technostructural 
A)  Marketing 
B)  Strategic 
C)  Sociotechnical 
D)  Human process 
E)  Technostructural

Question 9

An advantage of purchasing technology already available in products or processes is that

Accepted Answer

A)  it is simple to implement and cost-effective. 
B)  the technology is proprietary and provides competitive advantage. 
C)  it speeds up the purchasing firm's learning curve. 
D)  it helps improve the purchasing firm's internal development capabilities. 
E)  the purchasing firm gains control and ownership over the desired technology. 
A)  it is simple to implement and cost-effective. 
B)  the technology is proprietary and provides competitive advantage. 
C)  it speeds up the purchasing firm's learning curve. 
D)  it helps improve the purchasing firm's internal development capabilities. 
E)  the purchasing firm gains control and ownership over the desired technology.

Question 10

"That's beautiful, Amelia! Your technological breakthrough will radically change the structure of our industry, and the future competitive landscape will be of our own design. What a great position we will be in! Thanks to your accomplishments, our company will truly be one of the ________," exclaimed Amelia's CEO.

Accepted Answer

A)  adapters 
B)  motivators 
C)  shapers 
D)  change agents 
E)  gatekeepers 
A)  adapters 
B)  motivators 
C)  shapers 
D)  change agents 
E)  gatekeepers

Question 11

"Ben, I'm in favor of developing technology internally if there is business value to keeping it proprietary," said Julius Stiles, CFO of Beatty Goods, to his product development manager. "However, in this case, I don't see the value. After all, developing the technology internally will probably ________," Julius concluded.

Accepted Answer

A)  make us dependent on other firms 
B)  not provide a competitive advantage 
C)  not allow its use to be exclusive to the firm 
D)  result in high coordination costs 
E)  require additional staff and funding for long periods 
A)  make us dependent on other firms 
B)  not provide a competitive advantage 
C)  not allow its use to be exclusive to the firm 
D)  result in high coordination costs 
E)  require additional staff and funding for long periods

Question 12

What are the benefits of a development project?

Accepted Answer

Development projects create new products

Question 13

The anti-lock braking system is a desired feature that can provide automobiles a significant competitive edge. However, it is not used uniformly by every automobile company. Thus, this technology is best grouped under ________ technologies.

Accepted Answer

A)  base 
B)  key 
C)  emerging 
D)  large batch 
E)  active 
A)  base 
B)  key 
C)  emerging 
D)  large batch 
E)  active

Question 14

The ________ refers to the belief that things must be either A or B and cannot be both.

Accepted Answer

A)  glass ceiling effect 
B)  survivor's syndrome 
C)  black swan effect 
D)  "genius of the and" 
E)  "tyranny of the or" 
A)  glass ceiling effect 
B)  survivor's syndrome 
C)  black swan effect 
D)  "genius of the and" 
E)  "tyranny of the or"

Question 15

A logical extension of the sociotechnical philosophy is a(n)

Accepted Answer

A)  organizational bureaucracy. 
B)  lean and flat organization. 
C)  mechanistic structure. 
D)  micromanagement approach. 
E)  closed-book management approach. 
A)  organizational bureaucracy. 
B)  lean and flat organization. 
C)  mechanistic structure. 
D)  micromanagement approach. 
E)  closed-book management approach.

Question 16

An advantage of internal development as a means of acquiring new technology is that

Accepted Answer

A)  it is simple to implement and cost-effective. 
B)  the costs associated with new technology development can be shared by two or more firms. 
C)  it permits firms to access unique technology for a minimal fee. 
D)  the technology is proprietary and it provides a competitive edge. 
E)  it does not require firms to maintain a large staff. 
A)  it is simple to implement and cost-effective. 
B)  the costs associated with new technology development can be shared by two or more firms. 
C)  it permits firms to access unique technology for a minimal fee. 
D)  the technology is proprietary and it provides a competitive edge. 
E)  it does not require firms to maintain a large staff.

Question 17

Explain the three key roles that people may play within an organization to acquire or develop technology.

Accepted Answer

In organizations, managers and employees

Question 18

In return for cooperating with the management in the implementation of a major organizational change, Evergreen Electronics provided an annual bonus to all its employees. This method for managing resistance to change exemplified

Accepted Answer

A)  education and communication. 
B)  facilitation and support. 
C)  incentives and rewards. 
D)  manipulation and cooptation. 
E)  explicit and implicit coercion. 
A)  education and communication. 
B)  facilitation and support. 
C)  incentives and rewards. 
D)  manipulation and cooptation. 
E)  explicit and implicit coercion.

Question 19

"Danny, in our budget for next year, I want to include two new CNC machining stations. Technology is passing us by, and we need to catch up," said Peter Morgan, plant manager, to his production supervisor. "I want you to start studying what is available for us to purchase. Go to a tradeshow if possible. Read some technical journals. Visit some suppliers. I'll need some descriptive and budgetary information from you in two months." Danny will be engaging in

Accepted Answer

A)  reverse engineering. 
B)  a SWOT analysis. 
C)  gap analysis. 
D)  a technology audit. 
E)  environmental scanning. 
A)  reverse engineering. 
B)  a SWOT analysis. 
C)  gap analysis. 
D)  a technology audit. 
E)  environmental scanning.

Question 20

Thomas, an entrepreneur and inventor, developed new software to help retail stores manage their supply chain effectively. He was able to successfully sell his software to the retail industry. However, certain unscrupulous organizations began producing cheaper versions of the software. This lowered the popularity of the original version. In this case, ________ is affected by the knock-offs.

Accepted Answer

A)  organizational suitability 
B)  technological feasibility 
C)  economic viability 
D)  capability development 
E)  social adaptability 
A)  organizational suitability 
B)  technological feasibility 
C)  economic viability 
D)  capability development 
E)  social adaptability

Select a defining characteristic of prospector firms.

________ technologies are still under development, and managers might not want to invest in them until they have been developed more fully.

Compare and contrast the strategies of low cost and differentiation.

A world-class organization

Describe the four types of technologies categorized according to their competitive value.

"Brian, your group members are going to resist that change, regardless of the content of the change. That's human nature. The old ways of doing things are comfortable and easy, so your staff will not want to try something new. That's called ________," said Brian's manager and mentor.

Organizations that operate closer to the cutting edge of a technology rely more on ________ and less on benchmarking what is already being practiced elsewhere.

________ intervention involves improving conflict resolution, team building, communication, and leadership.

An advantage of purchasing technology already available in products or processes is that

What are the benefits of a development project?

The anti-lock braking system is a desired feature that can provide automobiles a significant competitive edge. However, it is not used uniformly by every automobile company. Thus, this technology is best grouped under ________ technologies.

The ________ refers to the belief that things must be either A or B and cannot be both.

A logical extension of the sociotechnical philosophy is a(n)

An advantage of internal development as a means of acquiring new technology is that

Explain the three key roles that people may play within an organization to acquire or develop technology.

In return for cooperating with the management in the implementation of a major organizational change, Evergreen Electronics provided an annual bonus to all its employees. This method for managing resistance to change exemplified

Managing in a Global World

The Evolution of Management

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Organizing for Success

Managing Human Resources

Managing Diversity and Inclusion

Leadership

Motivating People

Teamwork

Communicating

Managerial Control

Filters

Exam 15: Innovating and Changing

Select a defining characteristic of prospector firms.

________ technologies are still under development, and managers might not want to invest in them until they have been developed more fully.

Compare and contrast the strategies of low cost and differentiation.

A world-class organization

Describe the four types of technologies categorized according to their competitive value.

"Brian, your group members are going to resist that change, regardless of the content of the change. That's human nature. The old ways of doing things are comfortable and easy, so your staff will not want to try something new. That's called ________," said Brian's manager and mentor.

Organizations that operate closer to the cutting edge of a technology rely more on ________ and less on benchmarking what is already being practiced elsewhere.

________ intervention involves improving conflict resolution, team building, communication, and leadership.

An advantage of purchasing technology already available in products or processes is that

What are the benefits of a development project?

The anti-lock braking system is a desired feature that can provide automobiles a significant competitive edge. However, it is not used uniformly by every automobile company. Thus, this technology is best grouped under ________ technologies.

The ________ refers to the belief that things must be either A or B and cannot be both.

A logical extension of the sociotechnical philosophy is a(n)

An advantage of internal development as a means of acquiring new technology is that

Explain the three key roles that people may play within an organization to acquire or develop technology.

In return for cooperating with the management in the implementation of a major organizational change, Evergreen Electronics provided an annual bonus to all its employees. This method for managing resistance to change exemplified

Managing in a Global World

The Evolution of Management

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Organizing for Success

Managing Human Resources

Managing Diversity and Inclusion

Leadership

Motivating People

Teamwork

Communicating

Managerial Control

Filters