Question 1

The use of quantitative management is limited because

Accepted Answer

A)  it is difficult to discontinue the use of this process once it has been established. 
B)  many of the decisions managers face are nonroutine and unpredictable. 
C)  managers are oriented more toward things than toward people. 
D)  it holds that all aspects of a management decision should mandatorily be expressed through mathematical symbols and formulas. 
E)  it believes that economic needs have precedence over social needs. 
A)  it is difficult to discontinue the use of this process once it has been established. 
B)  many of the decisions managers face are nonroutine and unpredictable. 
C)  managers are oriented more toward things than toward people. 
D)  it holds that all aspects of a management decision should mandatorily be expressed through mathematical symbols and formulas. 
E)  it believes that economic needs have precedence over social needs. B

Question 2

________ are inputs used by organizations.

Accepted Answer

A)  Raw materials 
B)  Trademarks 
C)  Esprit de corps 
D)  Contingencies 
E)  Incentives 
A)  Raw materials 
B)  Trademarks 
C)  Esprit de corps 
D)  Contingencies 
E)  Incentives A

Question 3

In the context of the classical approaches to management, ________ did not address all the issues faced by 19th-century managers, but it tried to raise managers' awareness about the most pressing concerns of their job.

Accepted Answer

A)  human relations 
B)  administrative management 
C)  scientific management 
D)  bureaucracy 
E)  systematic management 
A)  human relations 
B)  administrative management 
C)  scientific management 
D)  bureaucracy 
E)  systematic management E

Question 4

Management knowledge and practices continue to evolve because

Accepted Answer

A)  time passes, and change occurs. 
B)  business has become less global. 
C)  demands for achieving greater innovation and lower cost are decreasing. 
D)  global competition is lessening. 
E)  change should not be anticipated nor implemented. 
A)  time passes, and change occurs. 
B)  business has become less global. 
C)  demands for achieving greater innovation and lower cost are decreasing. 
D)  global competition is lessening. 
E)  change should not be anticipated nor implemented.

Question 5

What was Henry L. Gantt's contribution to scientific management?

Accepted Answer

Henry L. Gantt expanded on the piece-rat

Question 6

Lillian Gilbreth studied how job satisfaction motivated employees, how motion studies could be used to help disabled individuals perform jobs, and how fatigue and stress affected workers' well-being and productivity. Why did she focus her attention in these areas?

Accepted Answer

A)  She was more interested in the human side of management. 
B)  She disavowed the usefulness of scientific management principles. 
C)  She did not believe that bureaucratic positions can foster specialized skills. 
D)  She realized how the piece-rate system affected productivity. 
E)  She understood how mass production was encouraged by the Industrial Revolution. 
A)  She was more interested in the human side of management. 
B)  She disavowed the usefulness of scientific management principles. 
C)  She did not believe that bureaucratic positions can foster specialized skills. 
D)  She realized how the piece-rate system affected productivity. 
E)  She understood how mass production was encouraged by the Industrial Revolution.

Question 7

Management could NOT emerge as a formal discipline even after the Industrial Revolution ended.

Accepted Answer

A) True 
 B)False

Question 8

Managers will use the methods of quantitative management as ________ in the decision process.

Accepted Answer

A)  absolute truth 
B)  a supplement 
C)  definitive 
D)  the only valid approach 
E)  worst case 
A)  absolute truth 
B)  a supplement 
C)  definitive 
D)  the only valid approach 
E)  worst case

Question 9

"Ella, I have enjoyed mentoring you. Now, let's summarize what we have discussed about change. First, change is happening more rapidly and dramatically than at any other time in history. Second, if you don't anticipate change and adapt to it, you and your firm ________," explained retired CEO Randall Pearson.

Accepted Answer

A)  will nonetheless thrive due to decreasing globalization 
B)  will not thrive in a competitive business world 
C)  will not thrive unless you eliminate flexible work arrangements like virtual teamwork 
D)  will nonetheless thrive if you increase costs 
E)  will not thrive unless employee skills are held static, meaning they are unchanged 
A)  will nonetheless thrive due to decreasing globalization 
B)  will not thrive in a competitive business world 
C)  will not thrive unless you eliminate flexible work arrangements like virtual teamwork 
D)  will nonetheless thrive if you increase costs 
E)  will not thrive unless employee skills are held static, meaning they are unchanged

Question 10

According to Henri Fayol's principles of management, ________ refers to promoting a unity of interest between employees and management.

Accepted Answer

A)  remuneration 
B)  discipline 
C)  esprit de corps 
D)  centralization 
E)  scalar chain 
A)  remuneration 
B)  discipline 
C)  esprit de corps 
D)  centralization 
E)  scalar chain

Question 11

Reductions in the average cost of a unit production as the total volume produced increases is

Accepted Answer

A)  systematic management. 
B)  economies of scale. 
C)  Hawthorne effect. 
D)  human relations. 
E)  trial-and-error. 
A)  systematic management. 
B)  economies of scale. 
C)  Hawthorne effect. 
D)  human relations. 
E)  trial-and-error.

Question 12

The ________ approach to management was criticized for being too simplistic, believing that a happy worker was a productive worker.

Accepted Answer

A)  scientific management 
B)  systematic management 
C)  bureaucratic 
D)  human relations 
E)  administrative management 
A)  scientific management 
B)  systematic management 
C)  bureaucratic 
D)  human relations 
E)  administrative management

Question 13

A principle of the human relations approach is that

Accepted Answer

A)  scientific methods should be applied to analyze work. 
B)  social needs mattered more than economic needs. 
C)  management should cooperate with workers to ensure that jobs match plans. 
D)  wasteful movements can be identified and removed to increase productivity. 
E)  management is a profession and can be taught. 
A)  scientific methods should be applied to analyze work. 
B)  social needs mattered more than economic needs. 
C)  management should cooperate with workers to ensure that jobs match plans. 
D)  wasteful movements can be identified and removed to increase productivity. 
E)  management is a profession and can be taught.

Question 14

Describe the contingency perspective of management.

Accepted Answer

Building on systems theory ideas, the co

Question 15

In her book, Lean In: Women, Work and the Will to Lead, Sheryl Sandberg discusses the challenges women (including mothers) face in a workplace in which

Accepted Answer

A)  sexism and pay inequities remain. 
B)  women should be more reactive, and less proactive, in addressing challenges. 
C)  women should take fewer risks. 
D)  women should pursue less ambitious goals. 
E)  women should defer to men during negotiations. 
A)  sexism and pay inequities remain. 
B)  women should be more reactive, and less proactive, in addressing challenges. 
C)  women should take fewer risks. 
D)  women should pursue less ambitious goals. 
E)  women should defer to men during negotiations.

Question 16

________ introduced the scientific management approach in response to the failure of systematic management to bring about widespread production efficiency.

Accepted Answer

A)  Adam Smith 
B)  Frederick Taylor 
C)  Max Weber 
D)  Henri Fayol 
E)  Abraham Maslow 
A)  Adam Smith 
B)  Frederick Taylor 
C)  Max Weber 
D)  Henri Fayol 
E)  Abraham Maslow

Question 17

Taylor's theory is criticized because it

Accepted Answer

A)  ignored job-related social and psychological factors by emphasizing only money as a worker incentive. 
B)  was vested in too many people. 
C)  was too simplistic to be applicable to the real world. 
D)  treated the principles as universal truths for management. 
E)  promoted a unity of interest between employees and management. 
A)  ignored job-related social and psychological factors by emphasizing only money as a worker incentive. 
B)  was vested in too many people. 
C)  was too simplistic to be applicable to the real world. 
D)  treated the principles as universal truths for management. 
E)  promoted a unity of interest between employees and management.

Question 18

You are a new manager. What books will you read to learn about different management techniques and why?

Accepted Answer

The answer of You are a new manager. What books...

Question 19

According to Max Weber, bureaucratic positions foster specialized skills, eliminating

Accepted Answer

A)  the need for skilled workers. 
B)  many subjective judgments by managers. 
C)  authority that resides in positions. 
D)  the need for rules and controls. 
E)  the need for organization. 
A)  the need for skilled workers. 
B)  many subjective judgments by managers. 
C)  authority that resides in positions. 
D)  the need for rules and controls. 
E)  the need for organization.

Question 20

Discuss quantitative management as a contemporary approach to management.

Accepted Answer

During World War II, military planners b

The use of quantitative management is limited because

________ are inputs used by organizations.

In the context of the classical approaches to management, ________ did not address all the issues faced by 19th-century managers, but it tried to raise managers' awareness about the most pressing concerns of their job.

Management knowledge and practices continue to evolve because

What was Henry L. Gantt's contribution to scientific management?

Lillian Gilbreth studied how job satisfaction motivated employees, how motion studies could be used to help disabled individuals perform jobs, and how fatigue and stress affected workers' well-being and productivity. Why did she focus her attention in these areas?

Management could NOT emerge as a formal discipline even after the Industrial Revolution ended.

Managers will use the methods of quantitative management as ________ in the decision process.

According to Henri Fayol's principles of management, ________ refers to promoting a unity of interest between employees and management.

Reductions in the average cost of a unit production as the total volume produced increases is

The ________ approach to management was criticized for being too simplistic, believing that a happy worker was a productive worker.

A principle of the human relations approach is that

Describe the contingency perspective of management.

In her book, Lean In: Women, Work and the Will to Lead, Sheryl Sandberg discusses the challenges women (including mothers) face in a workplace in which

________ introduced the scientific management approach in response to the failure of systematic management to bring about widespread production efficiency.

Taylor's theory is criticized because it

You are a new manager. What books will you read to learn about different management techniques and why?

According to Max Weber, bureaucratic positions foster specialized skills, eliminating

Discuss quantitative management as a contemporary approach to management.

Managing in a Global World

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Organizing for Success

Managing Human Resources

Managing Diversity and Inclusion

Leadership

Motivating People

Teamwork

Communicating

Managerial Control

Innovating and Changing

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Exam 2: The Evolution of Management

The use of quantitative management is limited because

________ are inputs used by organizations.

In the context of the classical approaches to management, ________ did not address all the issues faced by 19th-century managers, but it tried to raise managers' awareness about the most pressing concerns of their job.

Management knowledge and practices continue to evolve because

What was Henry L. Gantt's contribution to scientific management?

Lillian Gilbreth studied how job satisfaction motivated employees, how motion studies could be used to help disabled individuals perform jobs, and how fatigue and stress affected workers' well-being and productivity. Why did she focus her attention in these areas?

Management could NOT emerge as a formal discipline even after the Industrial Revolution ended.

Managers will use the methods of quantitative management as ________ in the decision process.

According to Henri Fayol's principles of management, ________ refers to promoting a unity of interest between employees and management.

Reductions in the average cost of a unit production as the total volume produced increases is

The ________ approach to management was criticized for being too simplistic, believing that a happy worker was a productive worker.

A principle of the human relations approach is that

Describe the contingency perspective of management.

In her book, Lean In: Women, Work and the Will to Lead, Sheryl Sandberg discusses the challenges women (including mothers) face in a workplace in which

________ introduced the scientific management approach in response to the failure of systematic management to bring about widespread production efficiency.

Taylor's theory is criticized because it

You are a new manager. What books will you read to learn about different management techniques and why?

According to Max Weber, bureaucratic positions foster specialized skills, eliminating

Discuss quantitative management as a contemporary approach to management.

Managing in a Global World

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Organizing for Success

Managing Human Resources

Managing Diversity and Inclusion

Leadership

Motivating People

Teamwork

Communicating

Managerial Control

Innovating and Changing

Filters