Question 1

In the context of managing lateral relationships, a gatekeeper refers to a team

Accepted Answer

A)  member who perceives that his or her interests are being opposed or negatively affected by another member in the same team. 
B)  leader who empowers team members to share information and participate in decision making. 
C)  member who believes that his or her individual contributions are not important for the team. 
D)  coach who practices supervisory leadership to lead his or her team. 
E)  member who keeps abreast of current developments and provides the team with relevant information. 
A)  member who perceives that his or her interests are being opposed or negatively affected by another member in the same team. 
B)  leader who empowers team members to share information and participate in decision making. 
C)  member who believes that his or her individual contributions are not important for the team. 
D)  coach who practices supervisory leadership to lead his or her team. 
E)  member who keeps abreast of current developments and provides the team with relevant information. E

Question 2

The role of a management team is to

Accepted Answer

A)  manufacture, assemble, or sell things. 
B)  coordinate and provide direction to subunits. 
C)  develop new products and services. 
D)  complete work not normally done by the standard structure. 
E)  follow instructions provided by first-line supervisors. 
A)  manufacture, assemble, or sell things. 
B)  coordinate and provide direction to subunits. 
C)  develop new products and services. 
D)  complete work not normally done by the standard structure. 
E)  follow instructions provided by first-line supervisors. B

Question 3

At the ________ leadership level, the team leader handles most (if not all) of the leadership duties, including assigning tasks, making and explaining decisions, training team members, and managing members one-on-one.

Accepted Answer

A)  team 
B)  supervisory 
C)  participative 
D)  laissez-faire 
E)  democratic 
A)  team 
B)  supervisory 
C)  participative 
D)  laissez-faire 
E)  democratic B

Question 4

What are the two primary reasons that make cohesiveness important in teams?

Accepted Answer

Cohesiveness is important for two primar

Question 5

"Milton will soon have a new project to manage, and I and many others would like to be assigned to it," said Niles. "He is instituting a critical interview and selection process, ensuring that he gets team members who are top-notch and proud to be selected." By this action, Milton demonstrates that, to build a cohesive and high-performing project team, he intends to

Accepted Answer

A)  build a team as large as possible. 
B)  serve as an autocratic leader. 
C)  maintain high entrance and socialization standards. 
D)  take credit for the team's success. 
E)  encourage groupthink among his team. 
A)  build a team as large as possible. 
B)  serve as an autocratic leader. 
C)  maintain high entrance and socialization standards. 
D)  take credit for the team's success. 
E)  encourage groupthink among his team.

Question 6

________ differ from other work teams not only by being multicultural but also often by being geographically dispersed, being psychologically distant.

Accepted Answer

A)  Parallel teams 
B)  Management teams 
C)  Transnational teams 
D)  Focus groups 
E)  Interest groups 
A)  Parallel teams 
B)  Management teams 
C)  Transnational teams 
D)  Focus groups 
E)  Interest groups

Question 7

________ refers to a team strategy that requires team members to interact frequently with outsiders, diagnose their needs, and experiment with solutions.

Accepted Answer

A)  Gatekeeping 
B)  Probing 
C)  Divesting 
D)  Informing 
E)  Parading 
A)  Gatekeeping 
B)  Probing 
C)  Divesting 
D)  Informing 
E)  Parading

Question 8

Bernard Butler, long-time CEO of Broadburn Group, said in his retirement speech, "I am delighted that we have so many young managers in our organization. Teams are prevalent and used to far greater effect than in the past. People are more involved, and they are better ________. Cooperation is higher, and the culture is one of ________, as well as producing."

Accepted Answer

A)  suited for individual work; narrow tasks 
B)  trained; learning 
C)  trained; individual rewards 
D)  suited for individual work; individual rewards 
E)  trained; narrow tasks 
A)  suited for individual work; narrow tasks 
B)  trained; learning 
C)  trained; individual rewards 
D)  suited for individual work; individual rewards 
E)  trained; narrow tasks

Question 9

________ are work groups composed of multinational members whose activities span multiple countries.

Accepted Answer

A)  Parallel teams 
B)  Transnational teams 
C)  Management teams 
D)  Focus groups 
E)  Interest groups 
A)  Parallel teams 
B)  Transnational teams 
C)  Management teams 
D)  Focus groups 
E)  Interest groups

Question 10

In a traditional work environment,

Accepted Answer

A)  managers and team members jointly determine and plan the work. 
B)  rewards are based on individual performance. 
C)  jobs require broad skills and knowledge. 
D)  employees at all levels are involved in determining best work methods. 
E)  most information is freely shared at all levels. 
A)  managers and team members jointly determine and plan the work. 
B)  rewards are based on individual performance. 
C)  jobs require broad skills and knowledge. 
D)  employees at all levels are involved in determining best work methods. 
E)  most information is freely shared at all levels.

Question 11

David told his subordinate, "Dom, you're level-headed and experienced. That's why I've nominated you to represent our division on a cross-divisional task force team that will study our firm's compensation policy and make recommendations to executive management. This temporary, part-time team is expected to deliver its findings within six months. It is in addition to your regular 'day job.'" Dom will be working in a(n)

Accepted Answer

A)  work team. 
B)  management team. 
C)  parallel team. 
D)  focus group. 
E)  interest group. 
A)  work team. 
B)  management team. 
C)  parallel team. 
D)  focus group. 
E)  interest group.

Question 12

In the ________ stage of team development, the group channels its energies into executing its tasks.

Accepted Answer

A)  declining 
B)  norming 
C)  adjourning 
D)  storming 
E)  performing 
A)  declining 
B)  norming 
C)  adjourning 
D)  storming 
E)  performing

Question 13

In ________, workers are trained to do all or most of the jobs in the unit, they have no immediate supervisor, and they make decisions previously made by first-line supervisors.

Accepted Answer

A)  traditional work teams 
B)  quality circles 
C)  interest groups 
D)  self-managed teams 
E)  focus groups 
A)  traditional work teams 
B)  quality circles 
C)  interest groups 
D)  self-managed teams 
E)  focus groups

Question 14

________ is a strong response in which people focus strictly on their own wishes and are unwilling to recognize the other person's concerns.

Accepted Answer

A)  Accommodation 
B)  Compromise 
C)  Competing 
D)  Collaboration 
E)  Cooperation 
A)  Accommodation 
B)  Compromise 
C)  Competing 
D)  Collaboration 
E)  Cooperation

Question 15

"Getting this new business launched was absolutely a team effort, and clearly a situation of 2 + 2 = 5. Like all of you, I worked a lot harder in this team than I would have alone," said Kayley. Kayley's team members exemplified the social facilitation effect, in which

Accepted Answer

A)  a team member keeps abreast of current developments and informs the team of relevant information. 
B)  team members are so cooperative that agreeing with one another's opinions and refraining from criticizing others. 
C)  ideas become norms. 
D)  teams give direction to the subunits under their jurisdiction. 
E)  individuals work harder when they are members of a group than when they are working alone. 
A)  a team member keeps abreast of current developments and informs the team of relevant information. 
B)  team members are so cooperative that agreeing with one another's opinions and refraining from criticizing others. 
C)  ideas become norms. 
D)  teams give direction to the subunits under their jurisdiction. 
E)  individuals work harder when they are members of a group than when they are working alone.

Question 16

Team-based approaches to work have generated excitement. Used appropriately, teams can be powerfully effective as a(n)

Accepted Answer

A)  start-up to a large corporation. 
B)  building block for organization structure. 
C)  award-winning strategy. 
D)  marketing strategy. 
E)  alternative to evaluation. 
A)  start-up to a large corporation. 
B)  building block for organization structure. 
C)  award-winning strategy. 
D)  marketing strategy. 
E)  alternative to evaluation.

Question 17

In the ________ stage of team development, rules and roles are established that set long-lasting precedents.

Accepted Answer

A)  forming 
B)  storming 
C)  norming 
D)  performing 
E)  probing 
A)  forming 
B)  storming 
C)  norming 
D)  performing 
E)  probing

Question 18

"I really admire Joel, our team leader," said Jami. "Our team has tough goals to accomplish, and Joel doesn't just supervise us, he

Accepted Answer

A)  oversees our work." 
B)  does real work." 
C)  serves as a resource." 
D)  serves as an advocate." 
E)  will evaluate the final product." 
A)  oversees our work." 
B)  does real work." 
C)  serves as a resource." 
D)  serves as an advocate." 
E)  will evaluate the final product."

Question 19

"Cynthia, I don't think that your team is quite ready to have independent decision-making authority from 'top to bottom.' I will give you and your team authority to carry out major production activities, but I want you to still rely upon outside support for certain tasks, for example, quality control and maintenance." Cynthia's team will be a(n)

Accepted Answer

A)  quality circle. 
B)  semiautonomous group. 
C)  autonomous group. 
D)  self-designing team. 
E)  parallel team. 
A)  quality circle. 
B)  semiautonomous group. 
C)  autonomous group. 
D)  self-designing team. 
E)  parallel team.

Question 20

Patrick told his team, "I'm happy to report that we have been approved to earn team rewards that are tied to our team performance. That should increase our

Accepted Answer

A)  motivation!" 
B)  autonomy!" 
C)  evaluations!" 
D)  mediation!" 
E)  accommodation!" 
A)  motivation!" 
B)  autonomy!" 
C)  evaluations!" 
D)  mediation!" 
E)  accommodation!"

In the context of managing lateral relationships, a gatekeeper refers to a team

The role of a management team is to

At the ________ leadership level, the team leader handles most (if not all) of the leadership duties, including assigning tasks, making and explaining decisions, training team members, and managing members one-on-one.

What are the two primary reasons that make cohesiveness important in teams?

________ differ from other work teams not only by being multicultural but also often by being geographically dispersed, being psychologically distant.

________ refers to a team strategy that requires team members to interact frequently with outsiders, diagnose their needs, and experiment with solutions.

________ are work groups composed of multinational members whose activities span multiple countries.

In a traditional work environment,

In the ________ stage of team development, the group channels its energies into executing its tasks.

In ________, workers are trained to do all or most of the jobs in the unit, they have no immediate supervisor, and they make decisions previously made by first-line supervisors.

________ is a strong response in which people focus strictly on their own wishes and are unwilling to recognize the other person's concerns.

"Getting this new business launched was absolutely a team effort, and clearly a situation of 2 + 2 = 5. Like all of you, I worked a lot harder in this team than I would have alone," said Kayley. Kayley's team members exemplified the social facilitation effect, in which

Team-based approaches to work have generated excitement. Used appropriately, teams can be powerfully effective as a(n)

In the ________ stage of team development, rules and roles are established that set long-lasting precedents.

"I really admire Joel, our team leader," said Jami. "Our team has tough goals to accomplish, and Joel doesn't just supervise us, he

Patrick told his team, "I'm happy to report that we have been approved to earn team rewards that are tied to our team performance. That should increase our

Managing in a Global World

The Evolution of Management

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Organizing for Success

Managing Human Resources

Managing Diversity and Inclusion

Leadership

Motivating People

Communicating

Managerial Control

Innovating and Changing

Filters

Exam 12: Teamwork

In the context of managing lateral relationships, a gatekeeper refers to a team

The role of a management team is to

At the ________ leadership level, the team leader handles most (if not all) of the leadership duties, including assigning tasks, making and explaining decisions, training team members, and managing members one-on-one.

What are the two primary reasons that make cohesiveness important in teams?

________ differ from other work teams not only by being multicultural but also often by being geographically dispersed, being psychologically distant.

________ refers to a team strategy that requires team members to interact frequently with outsiders, diagnose their needs, and experiment with solutions.

________ are work groups composed of multinational members whose activities span multiple countries.

In a traditional work environment,

In the ________ stage of team development, the group channels its energies into executing its tasks.

In ________, workers are trained to do all or most of the jobs in the unit, they have no immediate supervisor, and they make decisions previously made by first-line supervisors.

________ is a strong response in which people focus strictly on their own wishes and are unwilling to recognize the other person's concerns.

"Getting this new business launched was absolutely a team effort, and clearly a situation of 2 + 2 = 5. Like all of you, I worked a lot harder in this team than I would have alone," said Kayley. Kayley's team members exemplified the social facilitation effect, in which

Team-based approaches to work have generated excitement. Used appropriately, teams can be powerfully effective as a(n)

In the ________ stage of team development, rules and roles are established that set long-lasting precedents.

"I really admire Joel, our team leader," said Jami. "Our team has tough goals to accomplish, and Joel doesn't just supervise us, he

Patrick told his team, "I'm happy to report that we have been approved to earn team rewards that are tied to our team performance. That should increase our

Managing in a Global World

The Evolution of Management

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Organizing for Success

Managing Human Resources

Managing Diversity and Inclusion

Leadership

Motivating People

Communicating

Managerial Control

Innovating and Changing

Filters