Exam 4: Ethics and Corporate Responsibility

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A(n) ________ ethics program is designed to instill in people a personal responsibility for ethical behavior.

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In the context of making ethical decisions, knowing what actions are morally defensible is referred to as moral

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Describe Kohlberg's model of cognitive moral development.

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Kohlberg's model of cognitive moral development classifies people into categories based on their level of moral judgment. People in the preconventional stage make decisions based on concrete rewards and punishments and immediate self-interest. People in the conventional stage conform to the expectations of ethical behavior held by groups or institutions such as society, family, or peers. People in the principled stage see beyond authority, laws, and norms and follow their self-chosen ethical principles. Some people forever reside in the preconventional stage, some move into the conventional stage, and some develop even further into the principled stage. Over time, and through education and experience, people may change their values and ethical behavior. The last stage is the principled stage wherein people make decisions based on self-chosen ethical principles.

Cindy is meeting with Tess, her subordinate, to prepare Tess for her first performance appraisal. Cindy informs Tess that her performance will be based upon her results, her behavior, and her ________. Tess asks, "What do you mean by ________?" Cindy replies, "Your principles of conduct, including fairness, loyalty, and honesty."

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A company can easily avoid environmental issues because the creation and distribution of wealth generates very few by-products.

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________ is the process of evaluating all inputs and outputs, through the entire "cradle-to-grave" journey of a product, in order to determine the total environmental impact of its production and use.

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Sonya, store manager for Wholesome Foods, learns that the store's refrigeration system failed overnight, and, for several hours, the cold meat and produce were exposed to temperatures that were a few degrees higher than required by company standards. She decides to discard the food, at cost of many thousands of dollars, because she believes it is the right thing to do, and the health of consumers is at stake. Sonya uses ________ as an ethical system to make her decision.

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Life cycle analysis (LCA) quantifies the total use of resources and the releases into the air, water, and land.

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Kendrick reported that the industrial wastewater treatment system operated by his employer was no longer operating properly, allowing toxics-laden water to be discharged to the river. He was pleased to see the plant manager, Susan, immediately shut down production for an indefinite period, pending repair of the wastewater treatment system. Susan demonstrated

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A transcendent education teaches students to think beyond self-interest and profitability-in fact, to

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Deon received a holiday gift from a company supplier. He estimated the value of the gift at $25. He was not sure he could ethically accept the gift, so he reviewed company policy and discussed the matter with his boss. Then, using the relativism approach to decision making, Deon

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According to the Caux Principles for Business, the ethical ideal of kyosei means

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According to Kohlberg's model of cognitive moral development, people in the ________ stage make decisions based on concrete rewards and punishments and immediate self-interest.

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Describe the four levels of corporate social responsibility.

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Action Inc., a sports brand, gives a portion of its profits to the local sports club that offers free coaching to children from lower income groups. This donation to a community organization is an example of ________ responsibility.

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In accordance with the goals of transcendent education, ________ is described as thinking not just in terms of "don'ts" (lie, cheat, steal, kill), but also in terms of positive contributions.

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Cassie conforms to the norms established by her church and ensures that her behavior always meets the expectations set forth by her parents and the church. According to Kohlberg's model of cognitive moral development, she resides in the ________ stage.

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Whole Life Spa believes in meeting societal expectations whether or not mandated by law. It uses only organic products that are environmentally friendly. Whole Life Spa is operating at the ________ level of the pyramid of corporate social responsibility.

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Think about your own values. How might your personal values conflict with your employer? Explain with examples.

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It is a common perception that business leaders use illegal means to gain competitive advantage or improve their personal positions.

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