Exam 7: Training and Development

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Contrary to common thought, progressive organizations allow the supervisor to play a minor role in the new employee orientation process, since orientation is primarily the responsibility of the HR department.

(True/False)
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Which training method is often used to train personnel to operate aircraft, spacecraft, and other highly technical and expensive equipment?

(Multiple Choice)
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Orientation is the formal process of familiarizing new employees with the organization, their job, and their work unit.

(True/False)
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On-the-job training (OJT) is generally regarded as the most effective means of facilitating learning at the workplace, and thus it is the best implemented.

(True/False)
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Which of the following is a mandatory training program in Canada?

(Multiple Choice)
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A solid training program should begin with effective design.

(True/False)
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Most organizations choose and implement training programs based on their overall strategic objectives.

(True/False)
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In the design of training programs, what should instructional objectives centre on?

(Multiple Choice)
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In assessing the effectiveness of a training program, which of the following is the most useful information for an HR manager to use?

(Multiple Choice)
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What is the main issue with organizations putting too much weight on the "reactions" aspect of training evaluation?

(Multiple Choice)
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ABC Corporation measures its own services and practices against the recognized leaders in the industry in order to identify areas for improvement. What is this process called?

(Multiple Choice)
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What are the steps in behaviour modelling?

(Multiple Choice)
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What type of learning corresponds to "involve me and I will learn"?

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What is the main difference between training and development?

(Multiple Choice)
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Which of the following is part of a needs assessment in developing training programs?

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Businesses spend more on informal instruction in training employees than they do on formal instruction.

(True/False)
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Employees in similar jobs usually have similar levels of motivation with respect to learning.

(True/False)
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Classroom instruction is cost-effective because it allows the maximum number of trainees to be handled by the minimum number of instructors.

(True/False)
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Games are becoming more popular for training purposes.

(True/False)
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"We learn best by watching" summarizes the learning principle known as "modelling."

(True/False)
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