Question 1

Behaviour modification seeks to gradually shape trainee behaviour using reinforcement.

Accepted Answer

A) True 
 B)False

Question 2

Omega Organization is going through a very detailed process of looking at all the tasks or duties included in a job. It will then list all the steps performed by the employee to complete each task, and then look to examine the skills and knowledge necessary for the job. Which process is Omega Organization performing?

Accepted Answer

A)  task analysis 
B)  job analysis 
C)  person analysis 
D)  competency analysis 
A)  task analysis 
B)  job analysis 
C)  person analysis 
D)  competency analysis

Question 3

Many organizations today measure their training in terms of its return on investment.

Accepted Answer

A) True 
 B)False

Question 4

In determining training needs, which statement best describes person analysis?

Accepted Answer

A)  It has shifted from a fixed sequence of tasks to a set of competencies. 
B)  It involves self-improvement and self-directed training. 
C)  It helps organizations decide which employees need training. 
D)  It examines the external labour market for needed skills. 
A)  It has shifted from a fixed sequence of tasks to a set of competencies. 
B)  It involves self-improvement and self-directed training. 
C)  It helps organizations decide which employees need training. 
D)  It examines the external labour market for needed skills.

Question 5

Although important in determining training program success, organizations conduct a needs assessment less than half the time before initiating a training program.

Accepted Answer

A) True 
 B)False

Question 6

Briefly describe the basic components of behaviour modelling.

Accepted Answer

Behaviour modelling combines several dif

Question 7

Organization analysis, task analysis, and person analysis are all part of which phase of the strategic and systemic approach?

Accepted Answer

A)  the training and development phase 
B)  the needs assessment phase 
C)  the analysis phase 
D)  the evaluation phase 
A)  the training and development phase 
B)  the needs assessment phase 
C)  the analysis phase 
D)  the evaluation phase

Question 8

Case studies are a useful method of giving participants experience at analyzing and synthesizing facts.

Accepted Answer

A) True 
 B)False

Question 9

Organization B is very keen to get the most benefit out of its training budgets and efforts. Which of the following plans is most likely to help Organization B's employees utilize their new training when they are back at their desks?

Accepted Answer

A)  have employees hand in summaries of how they have used their training in their job 
B)  devote a large part of the budget to vestibule training 
C)  have the training mimic the actual work situation as closely as possible; train employees on how to implement their new training even when they are faced with roadblocks 
D)  have employees exposed to both massed and distributed practice 
A)  have employees hand in summaries of how they have used their training in their job 
B)  devote a large part of the budget to vestibule training 
C)  have the training mimic the actual work situation as closely as possible; train employees on how to implement their new training even when they are faced with roadblocks 
D)  have employees exposed to both massed and distributed practice

Question 10

What do we call the process of grooming an employee to take over the supervisor's job through gaining experience in handling important functions of the job?

Accepted Answer

A)  caretaking 
B)  coaching 
C)  understudy assignment 
D)  role modelling 
A)  caretaking 
B)  coaching 
C)  understudy assignment 
D)  role modelling

Question 11

Team building is a relatively simple process.

Accepted Answer

A) True 
 B)False

Question 12

Training is oriented towards broadening employees' individual skills for future responsibility.

Accepted Answer

A) True 
 B)False

Question 13

Experiential learning is the same as hands-on learning.

Accepted Answer

A) True 
 B)False

Question 14

An effective onboarding program can best help with which of the following issues?

Accepted Answer

A)  culture shock 
B)  exit interviews 
C)  training transfer 
D)  pay banding 
A)  culture shock 
B)  exit interviews 
C)  training transfer 
D)  pay banding

Question 15

What is the most common training delivery method for formally training employees?

Accepted Answer

A)  traditional classroom instruction 
B)  internship training 
C)  online instruction 
D)  on-the-job training 
A)  traditional classroom instruction 
B)  internship training 
C)  online instruction 
D)  on-the-job training

Question 16

As part of his training for a new manufacturing process, Lee Li had to attend classroom sessions taught by an instructor, as well as online sessions that included video recordings and a discussion forum. What method of training Lee has experienced?

Accepted Answer

A)  self-directed training 
B)  blended learning 
C)  simulated training 
D)  e-learning 
A)  self-directed training 
B)  blended learning 
C)  simulated training 
D)  e-learning

Question 17

The systems approach to training involves (1) needs assessment, (2) program delivery, (3) assessment, and (4) evaluation.

Accepted Answer

A) True 
 B)False

Question 18

Using participant reaction to evaluate training is the best way to determine training effectiveness.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following best describes the strategic approach to training?

Accepted Answer

A)  It is the most cost-effective approach. 
B)  It ensures that training investments have maximum impact on performance. 
C)  It is called development. 
D)  It includes the process of job analysis. 
A)  It is the most cost-effective approach. 
B)  It ensures that training investments have maximum impact on performance. 
C)  It is called development. 
D)  It includes the process of job analysis.

Question 20

Which of the following is the simplest method to evaluate a training program?

Accepted Answer

A)  learning 
B)  reactions 
C)  behaviour 
D)  results 
A)  learning 
B)  reactions 
C)  behaviour 
D)  results

Behaviour modification seeks to gradually shape trainee behaviour using reinforcement.

Many organizations today measure their training in terms of its return on investment.

In determining training needs, which statement best describes person analysis?

Although important in determining training program success, organizations conduct a needs assessment less than half the time before initiating a training program.

Briefly describe the basic components of behaviour modelling.

Organization analysis, task analysis, and person analysis are all part of which phase of the strategic and systemic approach?

Case studies are a useful method of giving participants experience at analyzing and synthesizing facts.

Organization B is very keen to get the most benefit out of its training budgets and efforts. Which of the following plans is most likely to help Organization B's employees utilize their new training when they are back at their desks?

What do we call the process of grooming an employee to take over the supervisor's job through gaining experience in handling important functions of the job?

Team building is a relatively simple process.

Training is oriented towards broadening employees' individual skills for future responsibility.

Experiential learning is the same as hands-on learning.

An effective onboarding program can best help with which of the following issues?

What is the most common training delivery method for formally training employees?

As part of his training for a new manufacturing process, Lee Li had to attend classroom sessions taught by an instructor, as well as online sessions that included video recordings and a discussion forum. What method of training Lee has experienced?

The systems approach to training involves (1) needs assessment, (2) program delivery, (3) assessment, and (4) evaluation.

Using participant reaction to evaluate training is the best way to determine training effectiveness.

Which of the following best describes the strategic approach to training?

Which of the following is the simplest method to evaluate a training program?

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Performance Management

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

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Exam 7: Training and Development

Behaviour modification seeks to gradually shape trainee behaviour using reinforcement.

Many organizations today measure their training in terms of its return on investment.

In determining training needs, which statement best describes person analysis?

Although important in determining training program success, organizations conduct a needs assessment less than half the time before initiating a training program.

Briefly describe the basic components of behaviour modelling.

Organization analysis, task analysis, and person analysis are all part of which phase of the strategic and systemic approach?

Case studies are a useful method of giving participants experience at analyzing and synthesizing facts.

Organization B is very keen to get the most benefit out of its training budgets and efforts. Which of the following plans is most likely to help Organization B's employees utilize their new training when they are back at their desks?

What do we call the process of grooming an employee to take over the supervisor's job through gaining experience in handling important functions of the job?

Team building is a relatively simple process.

Training is oriented towards broadening employees' individual skills for future responsibility.

Experiential learning is the same as hands-on learning.

An effective onboarding program can best help with which of the following issues?

What is the most common training delivery method for formally training employees?

As part of his training for a new manufacturing process, Lee Li had to attend classroom sessions taught by an instructor, as well as online sessions that included video recordings and a discussion forum. What method of training Lee has experienced?

The systems approach to training involves (1) needs assessment, (2) program delivery, (3) assessment, and (4) evaluation.

Using participant reaction to evaluate training is the best way to determine training effectiveness.

Which of the following best describes the strategic approach to training?

Which of the following is the simplest method to evaluate a training program?

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Performance Management

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Filters