Question 1

Which of the following,if true,would MOST strongly suggest that TLS should change its organizational structure to a product-based approach?

Accepted Answer

A)  The largest growth area for TLS is governmental contracts, which have buying procedures that are very different from those of other customers. 
B)  TLS currently maintains separate accounting departments in each of its regions. 
C)  To be effective, TLS managers need to be experts in at least one of the products that TLS sells. 
D)  TLS hopes to build sustained relationships with customers, selling the same person academic tutoring, standardized test preparation, and admissions consulting. 
E)  Communication between different marketing departments in different regions has been substandard. 
A)  The largest growth area for TLS is governmental contracts, which have buying procedures that are very different from those of other customers. 
B)  TLS currently maintains separate accounting departments in each of its regions. 
C)  To be effective, TLS managers need to be experts in at least one of the products that TLS sells. 
D)  TLS hopes to build sustained relationships with customers, selling the same person academic tutoring, standardized test preparation, and admissions consulting. 
E)  Communication between different marketing departments in different regions has been substandard. C

Question 2

Firms typically use the same form of departmentalization at upper and lower levels.

Accepted Answer

A) True 
 B)False  False

Question 3

What is the process of designing specific jobs that need to be done and identifying the people who will perform them called?

Accepted Answer

A)  departmentalization 
B)  job specialization 
C)  group tasks 
D)  segmentation 
E)  team cohesion 
A)  departmentalization 
B)  job specialization 
C)  group tasks 
D)  segmentation 
E)  team cohesion B

Question 4

In what type of organization do most lower-level decisions need to be approved by upper management before they can be implemented?

Accepted Answer

A)  line 
B)  staff 
C)  decentralized 
D)  centralized 
E)  learning 
A)  line 
B)  staff 
C)  decentralized 
D)  centralized 
E)  learning

Question 5

What is the power to make the decisions necessary to complete a task called?

Accepted Answer

A)  delegation 
B)  specification 
C)  authority 
D)  responsibility 
E)  accountability 
A)  delegation 
B)  specification 
C)  authority 
D)  responsibility 
E)  accountability

Question 6

Vlasic has separate departments to transform cucumbers into fresh-packed pickles,pickles cured in brine,and relishes.What is this an example of?

Accepted Answer

A)  functional departmentalization 
B)  process departmentalization 
C)  customer departmentalization 
D)  geographic departmentalization 
E)  centralized departmentalization 
A)  functional departmentalization 
B)  process departmentalization 
C)  customer departmentalization 
D)  geographic departmentalization 
E)  centralized departmentalization

Question 7

What is the difference between responsibility and authority?

Accepted Answer

Responsibility is the duty to perform an

Question 8

How would you advise Samantha about the best organizational structure for Ace Products? Why?

Accepted Answer

Answers will vary and will likely includ

Question 9

Decentralization works best in a complex,rapidly changing environment.

Accepted Answer

A) True 
 B)False

Question 10

In a centralized structure,most decision-making authority is delegated to levels of management at various points below the top.

Accepted Answer

A) True 
 B)False

Question 11

Briefly describe the five basic forms of departmentalization.

Accepted Answer

The five basic forms of departmentalizat

Question 12

Which of the following questions would MOST likely lead to a conflict between Design department members and Production department members?

Accepted Answer

A)  Should Appleson invest in a new project that requires heavy initial investment but is expected to lead to a large stream of revenue in the long run? 
B)  Should a project be launched later than planned in order to make changes that will make it more attractive to customers? 
C)  Should product management focus on the needs that customers have already expressed or should it try to anticipate unexpressed needs? 
D)  Is the team project process at Appleson more effective than it would be if it followed a more traditional organizational structure? 
E)  When projects do not meet expectations, is the failure likely to be caused by faulty product design or inadequate market development? 
A)  Should Appleson invest in a new project that requires heavy initial investment but is expected to lead to a large stream of revenue in the long run? 
B)  Should a project be launched later than planned in order to make changes that will make it more attractive to customers? 
C)  Should product management focus on the needs that customers have already expressed or should it try to anticipate unexpressed needs? 
D)  Is the team project process at Appleson more effective than it would be if it followed a more traditional organizational structure? 
E)  When projects do not meet expectations, is the failure likely to be caused by faulty product design or inadequate market development?

Question 13

What type of departmentalization does Kraft Foods use by having separate divisions for different types of foods?

Accepted Answer

A)  customer 
B)  functional 
C)  geographic 
D)  product 
E)  brand 
A)  customer 
B)  functional 
C)  geographic 
D)  product 
E)  brand

Question 14

What are everyday social interactions among employees that transcend formal jobs and job interrelationships called?

Accepted Answer

A)  traditional structure 
B)  informal organization 
C)  networking opportunities 
D)  production organization 
E)  community structure 
A)  traditional structure 
B)  informal organization 
C)  networking opportunities 
D)  production organization 
E)  community structure

Question 15

Describe the span of control likely to prevail at Ace Products.

Accepted Answer

In tall organization

Question 16

Discuss the difference between delegation and accountability.

Accepted Answer

Delegation is the process through which

Question 17

What is authority given to a special group of employees that play central roles in the firm's daily operations called?

Accepted Answer

A)  risk aversion 
B)  committee and team 
C)  line 
D)  matrix 
E)  product and labor 
A)  risk aversion 
B)  committee and team 
C)  line 
D)  matrix 
E)  product and labor

Question 18

What is dividing a store into a men's department,a women's department,and a luggage department an example of?

Accepted Answer

A)  product departmentalization 
B)  customer departmentalization 
C)  process departmentalization 
D)  geographic departmentalization 
E)  international departmentalization 
A)  product departmentalization 
B)  customer departmentalization 
C)  process departmentalization 
D)  geographic departmentalization 
E)  international departmentalization

Question 19

Geographic departmentalization divides firms according to the areas of the country or the world that they serve.

Accepted Answer

A) True 
 B)False

Question 20

What are three factors that may impact span of control at Ace Products?

Accepted Answer

Job similarity,job simplicity,

Which of the following,if true,would MOST strongly suggest that TLS should change its organizational structure to a product-based approach?

Firms typically use the same form of departmentalization at upper and lower levels.

What is the process of designing specific jobs that need to be done and identifying the people who will perform them called?

In what type of organization do most lower-level decisions need to be approved by upper management before they can be implemented?

What is the power to make the decisions necessary to complete a task called?

Vlasic has separate departments to transform cucumbers into fresh-packed pickles,pickles cured in brine,and relishes.What is this an example of?

What is the difference between responsibility and authority?

How would you advise Samantha about the best organizational structure for Ace Products? Why?

Decentralization works best in a complex,rapidly changing environment.

In a centralized structure,most decision-making authority is delegated to levels of management at various points below the top.

Briefly describe the five basic forms of departmentalization.

Which of the following questions would MOST likely lead to a conflict between Design department members and Production department members?

What type of departmentalization does Kraft Foods use by having separate divisions for different types of foods?

What are everyday social interactions among employees that transcend formal jobs and job interrelationships called?

Describe the span of control likely to prevail at Ace Products.

Discuss the difference between delegation and accountability.

What is authority given to a special group of employees that play central roles in the firm's daily operations called?

What is dividing a store into a men's department,a women's department,and a luggage department an example of?

Geographic departmentalization divides firms according to the areas of the country or the world that they serve.

What are three factors that may impact span of control at Ace Products?

The U.S.Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Managing the Business

Operations Management and Quality for Producing Goods and Services

Employee Behavior and Motivation

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters

Exam 6: Organizing the Business

Which of the following,if true,would MOST strongly suggest that TLS should change its organizational structure to a product-based approach?

Firms typically use the same form of departmentalization at upper and lower levels.

What is the process of designing specific jobs that need to be done and identifying the people who will perform them called?

In what type of organization do most lower-level decisions need to be approved by upper management before they can be implemented?

What is the power to make the decisions necessary to complete a task called?

Vlasic has separate departments to transform cucumbers into fresh-packed pickles,pickles cured in brine,and relishes.What is this an example of?

What is the difference between responsibility and authority?

How would you advise Samantha about the best organizational structure for Ace Products? Why?

Decentralization works best in a complex,rapidly changing environment.

In a centralized structure,most decision-making authority is delegated to levels of management at various points below the top.

Briefly describe the five basic forms of departmentalization.

Which of the following questions would MOST likely lead to a conflict between Design department members and Production department members?

What type of departmentalization does Kraft Foods use by having separate divisions for different types of foods?

What are everyday social interactions among employees that transcend formal jobs and job interrelationships called?

Describe the span of control likely to prevail at Ace Products.

Discuss the difference between delegation and accountability.

What is authority given to a special group of employees that play central roles in the firm's daily operations called?

What is dividing a store into a men's department,a women's department,and a luggage department an example of?

Geographic departmentalization divides firms according to the areas of the country or the world that they serve.

What are three factors that may impact span of control at Ace Products?

The U.S.Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Managing the Business

Operations Management and Quality for Producing Goods and Services

Employee Behavior and Motivation

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters