Question 1

Although millions of American workers still belong to unions,union membership as a percentage of the total workforce has steadily declined.

Accepted Answer

A) True 
 B)False  True

Question 2

What is the purpose of a skills inventory?

Accepted Answer

A)  to plan and identify people for transfer or promotion 
B)  to list key managerial positions 
C)  to describe the specifications for a job 
D)  to assess trends in previous human resource usage 
E)  to hire people from outside the organization 
A)  to plan and identify people for transfer or promotion 
B)  to list key managerial positions 
C)  to describe the specifications for a job 
D)  to assess trends in previous human resource usage 
E)  to hire people from outside the organization A

Question 3

Employers can legally require a medical examination as a condition for making an offer of employment.

Accepted Answer

A) True 
 B)False  False

Question 4

Describe how wages,salaries,incentives,and benefits programs help companies attract and keep skilled workers.

Accepted Answer

A major factor in retaining skilled work

Question 5

Plants Galore is a business selling a range of indoor plants.In the past there has been a problem with plants being stolen by staff.Which of the following represents the biggest limitation in reference checks as a reliable way of assessing the value of prospective employees?

Accepted Answer

A)  Reference checks are illegal in a number of states. 
B)  Reference checks obtained from previous employers are out of date. 
C)  Some previous employers may no longer be in business. 
D)  Some reference checks can be time consuming. 
E)  Reference checks tend to only tap positive recommendations. 
A)  Reference checks are illegal in a number of states. 
B)  Reference checks obtained from previous employers are out of date. 
C)  Some previous employers may no longer be in business. 
D)  Some reference checks can be time consuming. 
E)  Reference checks tend to only tap positive recommendations.

Question 6

In considering the contributions of knowledge workers in the information age,what value do these employees add?

Accepted Answer

A)  their work style 
B)  their professional network 
C)  their skill in a specialized field 
D)  their management skills 
E)  their capacity to change careers 
A)  their work style 
B)  their professional network 
C)  their skill in a specialized field 
D)  their management skills 
E)  their capacity to change careers

Question 7

While bargaining over the workplace safety issue,which of the following strategies would be MOST beneficial in keeping the process moving ahead in good faith?

Accepted Answer

A)  Be aware that each side needs to show that it has obtained important concessions. 
B)  Be as flexible as possible with the objectives behind each bargaining move. 
C)  Warn that if the conflict is not resolved, each side is prepared to stage a strike or lockout. 
D)  Begin by making extravagant demands, which the other side is not expected to accept. 
E)  Try to come to agreement on points of conflict as quickly as possible. 
A)  Be aware that each side needs to show that it has obtained important concessions. 
B)  Be as flexible as possible with the objectives behind each bargaining move. 
C)  Warn that if the conflict is not resolved, each side is prepared to stage a strike or lockout. 
D)  Begin by making extravagant demands, which the other side is not expected to accept. 
E)  Try to come to agreement on points of conflict as quickly as possible.

Question 8

How does the employment-at-will doctrine apply at Super TV Channel 6?

Accepted Answer

The employment-at-will doctrine may appl

Question 9

It quickly becomes apparent that there is no medical consensus over whether a disputed pesticide causes long-term medical effects,when used according to directions.Management therefore does not want to discontinue use of the pesticide,as replacing it would be costly.However,it proposes to provide more detailed instructions to avoid misuse of the compound,and to train all workers thoroughly.If the union reps are not satisfied,which of the following would be their most productive next step?

Accepted Answer

A)  Threaten a strike if the compound is not removed from use at the greenhouse. 
B)  Concede the point to management and move on to more difficult issues. 
C)  Form a joint subcommittee made up of management and union members, to study the issue more thoroughly. 
D)  Organize a boycott among nurseries and garden centers that deal with the greenhouse. 
E)  Refuse to meet with management negotiators until the union demand is met. 
A)  Threaten a strike if the compound is not removed from use at the greenhouse. 
B)  Concede the point to management and move on to more difficult issues. 
C)  Form a joint subcommittee made up of management and union members, to study the issue more thoroughly. 
D)  Organize a boycott among nurseries and garden centers that deal with the greenhouse. 
E)  Refuse to meet with management negotiators until the union demand is met.

Question 10

Wages refer to compensation usually expressed as an amount paid per year.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following outlines the duties of a job,its working conditions,and the tools,materials,and equipment used to perform it?

Accepted Answer

A)  job advertisement 
B)  job specification 
C)  job description 
D)  job analysis 
E)  job report 
A)  job advertisement 
B)  job specification 
C)  job description 
D)  job analysis 
E)  job report

Question 12

Which of the following describes the skills,abilities,and qualifications required for a job?

Accepted Answer

A)  staffing survey 
B)  advertising budget 
C)  job specification 
D)  employee analysis 
E)  replacement chart 
A)  staffing survey 
B)  advertising budget 
C)  job specification 
D)  employee analysis 
E)  replacement chart

Question 13

In a company-sponsored pension plan,employees are not allowed or required to make contributions.

Accepted Answer

A) True 
 B)False

Question 14

What is the name given to an employee who is hired on something other than a permanent or full-time basis?

Accepted Answer

A)  knowledge expert 
B)  contingent worker 
C)  technical employee 
D)  supervisory manager 
E)  managing director 
A)  knowledge expert 
B)  contingent worker 
C)  technical employee 
D)  supervisory manager 
E)  managing director

Question 15

In spite of employment at will,employees may not be fired for filing workers' compensation claims.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following,if true,would MOST strongly support beginning a thorough performance appraisal of the Foothill locations by reassessing performance criteria?

Accepted Answer

A)  Corporate practice has always been to reassess performance criteria on an annual basis. 
B)  The performance goals used by Foothill are quite different from those used by Cashcorp. 
C)  The Cashcorp CEO would like to see the new Foothill locations increase their assets by at least 15 percent. 
D)  The two best performers among the Foothill branches are the most recently opened, and its employees have the fewest years of service with the firm. 
E)  Employees at Foothill have been with the firm an average of twelve years. 
A)  Corporate practice has always been to reassess performance criteria on an annual basis. 
B)  The performance goals used by Foothill are quite different from those used by Cashcorp. 
C)  The Cashcorp CEO would like to see the new Foothill locations increase their assets by at least 15 percent. 
D)  The two best performers among the Foothill branches are the most recently opened, and its employees have the fewest years of service with the firm. 
E)  Employees at Foothill have been with the firm an average of twelve years.

Question 17

Which of the following,if true,would MOST weaken the Domino Grace CEO's argument?

Accepted Answer

A)  Kryptos' stable finances offer outstanding long-term stability. 
B)  Both Domino Grace and Kryptos use a variety of tools to communicate their corporate cultures, such as stories, awards, and special employee-only events. 
C)  Kryptos' latest offer involves paying a higher price to Domino Grace shareholders if the combined company adopts Kryptos' benefits policy. 
D)  Domino Grace divisions are assigned based on the customers they serve, and not functional areas. 
E)  Kryptos has announced that it would follow Domino Grace's policies for attracting and retaining talent. 
A)  Kryptos' stable finances offer outstanding long-term stability. 
B)  Both Domino Grace and Kryptos use a variety of tools to communicate their corporate cultures, such as stories, awards, and special employee-only events. 
C)  Kryptos' latest offer involves paying a higher price to Domino Grace shareholders if the combined company adopts Kryptos' benefits policy. 
D)  Domino Grace divisions are assigned based on the customers they serve, and not functional areas. 
E)  Kryptos has announced that it would follow Domino Grace's policies for attracting and retaining talent.

Question 18

What employment issue would a labor union be BEST equipped to resolve?

Accepted Answer

A)  Aarif is Muslim and requires working an alternate schedule during Ramadan, but other employees still have to work the standard 8: 00 to 5: 00 while he is observing the month for religious purposes. 
B)  Celia is a Latina woman who feels she did not get hired because of her ethnicity. 
C)  Gary has a salary that is $8,000 higher than Sarah's. Sarah and Gary are the same age with similar professional experiences. The only difference is that Sarah has a Master's degree and Gary has a Bachelor's degree. 
D)  Daniel is of retirement age, but wants to continue to work in his organization. 
E)  Sean is interested in applying for a position that requests applicants have higher credentials than what he has. 
A)  Aarif is Muslim and requires working an alternate schedule during Ramadan, but other employees still have to work the standard 8: 00 to 5: 00 while he is observing the month for religious purposes. 
B)  Celia is a Latina woman who feels she did not get hired because of her ethnicity. 
C)  Gary has a salary that is $8,000 higher than Sarah's. Sarah and Gary are the same age with similar professional experiences. The only difference is that Sarah has a Master's degree and Gary has a Bachelor's degree. 
D)  Daniel is of retirement age, but wants to continue to work in his organization. 
E)  Sean is interested in applying for a position that requests applicants have higher credentials than what he has.

Question 19

What options are available to management when contract negotiations break down?

Accepted Answer

When contract negotiations break down,ma

Question 20

Which of the following,if true,would support the HR Director's position that the firm's workforce is at risk of becoming disengaged?

Accepted Answer

A)  National polls show that less than a third of all employees are fully engaged in their work. 
B)  The firm's stated vision holds that each and every employee must be committed to the company's goals. 
C)  There are few job openings in Crescendo for which Crescendo employees can apply. 
D)  Crescendo offers only voluntary training programs to prepare workers for job advancement. 
E)  Appraisal reviews of employees are held only once a year. 
A)  National polls show that less than a third of all employees are fully engaged in their work. 
B)  The firm's stated vision holds that each and every employee must be committed to the company's goals. 
C)  There are few job openings in Crescendo for which Crescendo employees can apply. 
D)  Crescendo offers only voluntary training programs to prepare workers for job advancement. 
E)  Appraisal reviews of employees are held only once a year.

Although millions of American workers still belong to unions,union membership as a percentage of the total workforce has steadily declined.

What is the purpose of a skills inventory?

Employers can legally require a medical examination as a condition for making an offer of employment.

Describe how wages,salaries,incentives,and benefits programs help companies attract and keep skilled workers.

Plants Galore is a business selling a range of indoor plants.In the past there has been a problem with plants being stolen by staff.Which of the following represents the biggest limitation in reference checks as a reliable way of assessing the value of prospective employees?

In considering the contributions of knowledge workers in the information age,what value do these employees add?

While bargaining over the workplace safety issue,which of the following strategies would be MOST beneficial in keeping the process moving ahead in good faith?

How does the employment-at-will doctrine apply at Super TV Channel 6?

Wages refer to compensation usually expressed as an amount paid per year.

Which of the following outlines the duties of a job,its working conditions,and the tools,materials,and equipment used to perform it?

Which of the following describes the skills,abilities,and qualifications required for a job?

In a company-sponsored pension plan,employees are not allowed or required to make contributions.

What is the name given to an employee who is hired on something other than a permanent or full-time basis?

In spite of employment at will,employees may not be fired for filing workers' compensation claims.

Which of the following,if true,would MOST strongly support beginning a thorough performance appraisal of the Foothill locations by reassessing performance criteria?

Which of the following,if true,would MOST weaken the Domino Grace CEO's argument?

What employment issue would a labor union be BEST equipped to resolve?

What options are available to management when contract negotiations break down?

Which of the following,if true,would support the HR Director's position that the firm's workforce is at risk of becoming disengaged?

The U.S.Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Managing the Business

Organizing the Business

Operations Management and Quality for Producing Goods and Services

Employee Behavior and Motivation

Leadership and Decision Making

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters

Exam 10: Human Resource Management and Labor Relations

Although millions of American workers still belong to unions,union membership as a percentage of the total workforce has steadily declined.

What is the purpose of a skills inventory?

Employers can legally require a medical examination as a condition for making an offer of employment.

Describe how wages,salaries,incentives,and benefits programs help companies attract and keep skilled workers.

Plants Galore is a business selling a range of indoor plants.In the past there has been a problem with plants being stolen by staff.Which of the following represents the biggest limitation in reference checks as a reliable way of assessing the value of prospective employees?

In considering the contributions of knowledge workers in the information age,what value do these employees add?

While bargaining over the workplace safety issue,which of the following strategies would be MOST beneficial in keeping the process moving ahead in good faith?

How does the employment-at-will doctrine apply at Super TV Channel 6?

Wages refer to compensation usually expressed as an amount paid per year.

Which of the following outlines the duties of a job,its working conditions,and the tools,materials,and equipment used to perform it?

Which of the following describes the skills,abilities,and qualifications required for a job?

In a company-sponsored pension plan,employees are not allowed or required to make contributions.

What is the name given to an employee who is hired on something other than a permanent or full-time basis?

In spite of employment at will,employees may not be fired for filing workers' compensation claims.

Which of the following,if true,would MOST strongly support beginning a thorough performance appraisal of the Foothill locations by reassessing performance criteria?

Which of the following,if true,would MOST weaken the Domino Grace CEO's argument?

What employment issue would a labor union be BEST equipped to resolve?

What options are available to management when contract negotiations break down?

Which of the following,if true,would support the HR Director's position that the firm's workforce is at risk of becoming disengaged?

The U.S.Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Managing the Business

Organizing the Business

Operations Management and Quality for Producing Goods and Services

Employee Behavior and Motivation

Leadership and Decision Making

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters