Exam 10: Marketing: Providing Value to Customers
Exam 1: The Foundations of Business141 Questions
Exam 2: Entrepreneurship145 Questions
Exam 3: Selecting a Form of Business Ownership40 Questions
Exam 4: Business Ethics and Social Responsibility147 Questions
Exam 5: Managing for Business Success137 Questions
Exam 6: Recruiting, Motivating, and Keeping Quality Employees155 Questions
Exam 7: Product Design and Development141 Questions
Exam 8: Operations Management in Manufacturing and Service Industries143 Questions
Exam 9: Business in a Global Environment144 Questions
Exam 10: Marketing: Providing Value to Customers197 Questions
Exam 11: Operating in a Digital Marketing and Social Networking82 Questions
Exam 12: The Role of Accounting in Business152 Questions
Exam 13: Managing Financial Resources151 Questions
Exam 14: Teamwork and Communications143 Questions
Exam 15: Personal Finances138 Questions
Exam 16: Managing Information and Technology159 Questions
Exam 17: The Legal and Regulatory Environment of Business143 Questions
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The key to persuading customers to buy your products is delivering _____.
Free
(Multiple Choice)
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Correct Answer:
A
Sales in the "maturity" stage are still growing,but at a decreasing rate.Consequently,the company will stay in this stage for only a short time.
Free
(True/False)
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Correct Answer:
False
If a customer pays $40 for a shirt that's been marked up 100 percent over cost,what price did the retailer pay for it?
Free
(Multiple Choice)
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Correct Answer:
B
Among Americans born in the last 70 years,marketers ascribe such characteristics as "individuality,tolerance,and self-absorption" to _____.
(Multiple Choice)
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Which promotional tool would be most appropriate for each of these businesses: RE/MAX home sales;joint give-away of iTunes products by Apple and Starbucks;manufacturer of Tickle Me Elmo doll,which was played with on Rosie O'Donnell's TV talk show;manufacturer of Campbell's Soup.
(Multiple Choice)
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The dairy industry still uses cow’s milk as the base for its varied products. Over time, however, competition from other types of milk has forced changes in the traditional American taste for milk, ice cream, cheese, cottage cheese, yogurt, frozen yogurt, and sherbet. Currently, for example, soy milk and other related items are making inroads in this traditional market.
-Buttermilk,for which today's younger market has a strong distaste,is in the _____ stage of the product life cycle.
(Multiple Choice)
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A little ____-say,getting a product mentioned in a newspaper or on TV-can often generate more customer interest than a costly ad.
(Multiple Choice)
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In addition to making old products obsolete,technological advances:
(Multiple Choice)
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Advantages to companies of using social media marketing include savings of time.
(True/False)
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To prevent other companies from coming out with their own "Robosapiens" its manufacturer took out a patent on the name "Robosapien".
(True/False)
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The effect of inflation on interest rates is usually to _____
(Multiple Choice)
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Though once extremely important,the Baby Boomers generation is now declining as a major marketing force.
(True/False)
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Supply chain management is the process of integrating all the activities entailed by the supply chain.
(True/False)
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The real beneficiary from an efficiently run supply chain is the customer.
(True/False)
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If you are considering buying a new bike,your first step in the buying process is to search for information on various brands of bicycles.
(True/False)
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Psychographic segmentation classifies consumers on the basis of individual lifestyles as they're reflected in people's interests,activities,attitudes and values.
(True/False)
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The extensive ad campaign to introduce Robosapien to the market included having actors dressed in six-foot costumes roam the streets of Manhattan.
(True/False)
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Your choice of where you advertise depends on only one factor: your product.
(True/False)
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PepsiCo announced it would not show a television commercial during a Super Bowl game because_____
(Multiple Choice)
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