Exam 5: Managing for Business Success

In a large organization,which type of manager supervises day-to-day operations?

In designing an organizational structure,management uses departmentalization to group specialized jobs into meaningful units.

Department heads at St. Claire Machine Works, a $5 million metal fabricating company with operations in four states, are meeting to determine both the management responsibilities that they share in common and those that differ according to different functions. They all set goals, allocate resources, motivate employees, and compare results with original goals. Marketing oversees sales and advertising, while production handles purchasing, engineering, and fabrication. Finance oversees accounting, raising capital, and paying/collecting bills. -When they compare results with original goals,St.Claire department heads are engaged in the function of _____.

Under a _____ structure,employees from various functional areas form teams to combine their skills in working on a specific project.

Identifying the problem that you want to work on is part of the five-step control process.

The management function of planning entails allocating resources (people,equipment and money)to carry out the company's plans.

In commenting on his company's responsibility for a massive oil spill in the Gulf of Mexico,Tony Hayward (CEO of BP)stated: "There's no one who wants this over more than I do.I would like my life back." This is an example of:

_____ is the process of altering existing organizational structures to make a firm more competitive under changing conditions.

On the first day of orientation at her new job,Janyce Reynolds learned that she could learn a lot about the firm's reporting and authority relationships by looking at its _____.

A manager who's adopted a "hands-off" approach and provides relatively little direction to subordinates,is practicing a _____ leadership style.

Transactional leaders exercise authority based on their rank in an organization and focus their attention on identifying mistakes.

Peggy McLaughlin runs an ice cream shop.She is determining how many employees should work next week and at what times.She is performing which management function?

As a rule,_____ set overall performance targets for all levels of management.

First-line managers report to top management and oversee the activities of middle managers.

After you have clarified a problem,your next step is to:

You'll probably be hired for your first job based on your conceptual skills.

Mary Kay Inc.'s _____ states that the organization is committed "To enrich the lives of women around the world."

Build-A-Bear Workshop's stated _____ include Di-bear-sity,Colla-bear-ate,Cele-bear-ate,reach,and tell employees exactly what behaviors are acceptable.

Wendy's public-relations team responded quickly to counteract the effects of bad publicity when a diner claimed that she'd found a fingertip in a bowl of chili.

Middle managers,who direct all of the major activities that must be performed if the company is to fulfill its mission,are responsible for an organization's general health and performance.