Exam 11: Strategic Leadership: Creating a Learning, Ethical, and Socially Res

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Empathy, one of the components of emotional intelligence (EI), refers to one's proficiency in managing relationships and building networks.

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CIBC's Run for the Cure exemplifies an organization that has gone beyond the expected level of socially responsible behaviour.

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An empowerment perspective that delegates responsibility, focuses on accountability, and relies on clearly specified rewards to motivate is known as

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All of the following statements about ethical organizations are , except

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Functional benchmarking

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Identify the five components of emotional intelligence (EI). Discuss how each of these factors contributes to the success of a leader or manager.

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Motorola has institutionalized its culture of dissent by

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What are the five key elements of a learning organization? What is the value of a learning organization in today's global marketplace?

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Which component of EI is defined as the ability to recognize and understand one's moods, emotions, and drives, as well as their effect on others?

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Citibank CEO Walter Wriston believes a firm can "blow the competition away" by figuring out how to harness the collective genius of people in an organization.

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Refusal to share information, conflicts over resources, conflicts between departments and divisions, and petty interpersonal differences are symptoms of which type of barrier to change?

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Expert power

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Companies that cultivate cultures of experimentation and curiosity make sure that _______ is not, in essence, a bad thing.

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In terms of nurturing a corporate culture, Canada's Cirque du Soleil was transformed by Guy Laliberte who

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A critical requirement of all learning organizations is that everyone feels and supports a compelling purpose.

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All of the following are components of emotional intelligence (EI), except

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Which component of EI involves the proficiency in managing relationships and building networks?

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Behavioural barriers to change occur because of conflicts between departments, conflicts arising from power relationships, and refusal to share information.

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An integrity-based approach to corporate social responsibility is primarily lawyer-driven with the intent of preventing criminal misconduct.

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Which of the following is not a characteristic of a successful learning organization?

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